MariannaLondon

Maker of literary and historically inspired jewellery.

Bologna, Italy · 291 Sales

MariannaLondon

Maker of literary and historically inspired jewellery.

Bologna, Italy 291 Sales On Etsy since 2014

5 out of 5 stars
(66)
Marianna Bozzoli

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Marianna Bozzoli

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Reviews

Average item review
5 out of 5 stars
(66)
Leïla

Leïla on Jun 18, 2018

5 out of 5 stars

Very 1st Etsy purchase ever & I was a bit nervous about it :) Marianna was kind & available throughout the process: great customer experience! I thought we could post pics in reviews but it doesn't seem so (please, let me know if I didn't see the section where 1 can do that as I've got a couple pics). The package was sent promptly & the jewellery inside was perfectly protected & very nicely/neatly wrapped -I really appreciated that on top of the little treat :) All was so delicately arranged & you can tell Marianna does what she does with great care, professionalism & love for it all. Item's exactly as pictured but arrived broken. Sadly, those things happen, so I'll have to make do, I guess :( Still 5 stars because item per se is BEAUTIFUL! Delighted with purchase/experience. Recommend buying from Marianna

Leïla

Leïla on Jun 18, 2018

5 out of 5 stars

Very 1st Etsy purchase ever & I was a bit nervous about it :) Marianna was very kind & available throughout the process: great customer experience! I thought we could post pics in reviews but it doesn't seem like it's the case (please, let me know if I simply managed to not see the section where 1 can do that as I've got a couple pics). The package was sent promptly & the jewellery inside was perfectly protected & so very nicely/neatly wrapped -I really appreciated that on top of the little treat :) Everything was so delicately arranged & you can tell Marianna does what she does with great care, professionalism & love for it all. This item is exactly as pictured & shiny! Overall, I am delighted with my purchase/experience & I most definitely would recommend buying from Marianna!

Leïla

Leïla on Jun 18, 2018

5 out of 5 stars

Very 1st Etsy purchase ever & I was a bit nervous about it :) Marianna was very kind & available throughout the process: great customer experience! I thought we could post pics in reviews but it doesn't seem like it's the case (please, let me know if I simply managed to not see the section where 1 can do that as I've got a couple pics). The package was sent promptly & the jewellery inside was perfectly protected & so very nicely/neatly wrapped -I really appreciated that on top of the little treat :) Everything was so delicately arranged & you can tell Marianna does what she does with great care, professionalism & love for it all. This item is exactly as pictured & so very beautiful, I love it!! Overall, I am delighted with my purchase/experience & I most definitely would recommend buying from Marianna!

View all 66 reviews

Shop policies

Last updated on April 29, 2018
Thank you for visiting MariannaLondon on Etsy!

For further information regarding the shop's policies, please take a few minutes to have a look at the policies listed below.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
If you are unhappy with your order, please contact me first before leaving negative feedback, and I will do everything I can to make it up to you. Customer satisfaction is my nr. 1 priority!

Everything is packed with the utmost care to assure a safe arrival. However, if the post office mishandles your items or ignores handling notes, I cannot be held responsible for damaged or lost items during shipping. If you would like to purchase insurance, please let me know, so I can modify your order cost.
Payment
MariannaLondon accepts payment via PayPal and all major credit cards.
Shipping
Your order will tipically ship within 3-5 business days of receiving cleared payment, unless otherwise stated in the listing.

***PLEASE NOTE that occasionally some of the items for sale in my shop may be made to order and therefore available for pre-order and not immediate shipping. This is always clearly stated in the listing, so please consider processing times if ordering for a specific occasion. No refunds will be given if you have a change of heart after realising the item will take too long to arrive.

Worldwide shipping from Italy.

Item(s) will tipically be shipped by airmail and a tracking number will be provided.

CUSTOMERS OUTSIDE THE EU: please be advised that orders can take 2-3 weeks to arrive and sometimes can take up to 8 weeks at very busy times of the year (Christmas & New Year) and depending on each country's customs policies.

Please allow plenty of time for delivery and contact me before placing your order if ordering for a specific deadline, so that we can work together to arrange the most suitable priority shipping option.

Please be advised that sending a standard-sized parcel via FedEx/DHL to the US/Canada tipically costs around $60 at the time of writing (February 2018); enquiries for exact shipping charges are most welcome!

All orders from MariannaLondon inlcude a gift box and complimentary gift wrapping service.

Orders will be addressed to your PayPal/Etsy address, so please make sure it is accurate, or let me know right away if it isn't. I am NOT responsible for items not received due to an incorrect address!

*** If you need your order to arrive on time for a specific event, please do not hesitate to contact me and I will do my best to accomodate your request.
Traceable and/or expedited shipping options are available upon request; additional charges will apply.

The buyer will be charged all applicable duty, taxes, and/or brokerage fees C.O.D. in the local currency at the time of delivery. All taxes, duties and customs fees are the responsibility of the customer. Tax and duty amount is presented during delivery, not during checkout. Your local post office or carrier will be able to provide you with further information. Customs fees and local taxes are out of the shop's control and reflect local laws and regulations.
Additional policies and FAQs
Please feel free to contact me with any special requests for custom orders you might have and I will be happy to work with you creating something truly unique and personal!
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect

To fulfil your order, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

> as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
> when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
> if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

> Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
> Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

> Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
> Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
> Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
> Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me

For purposes of EU data protection law, I, Marianna Bozzoli, am the data controller of your personal information. If you have any questions or concerns, you may contact me at mariannabozzoli [!at] libero.it. Alternatively, you may write to me at the following address:

Marianna Bozzoli
Via Schiassi, 30/2
40138, Bologna
Italy