MariasFarmhouse

CANCELLED ORDERS
You can request for an un-shipped order be cancelled. All cancellations are subject to a $5.00 USD restocking and processing fee. If your order has already been marked shipped, it cannot be cancelled/undone/returned.

RETURNS
All purchases are yours to keep and treasure. All sales are final.

Although we try our best to source high quality vintage/antique pieces, some may show some signs of wear. We will do our best to ensure that all items are described accurately and include detailed photographs of any flaws. Due to the nature of vintage and antique items, our items are sold as is. ALL SALES ARE FINAL AND NON-REFUNDABLE.

The address you provide on Etsy is the address that your order will be shipped to, not your Paypal address. Maria's Farmhouse is not responsible for items being shipped to an incorrect address provided by the buyer. If an order is returned due to the buyer providing an incorrect address, the buyer will be responsible for having the order re-shipped to the correct address. THERE ARE NO RETURNS!

UNCLAIMED ORDERS
If an order is returned because it was "Unclaimed", the buyer will be responsible for having the order re-shipped. The order cannot be refunded nor credit can be issued as ALL SALES ARE FINAL.

LOST OR DAMAGED GOODS - We strive for excellence and promise to pack your order with the utmost care.

DOMESTIC (USA)
In the unlikely event that the shipping carrier mishandles your package and your order arrives damaged or your order is lost, we will file a claim on your behalf. We will need photographs of the damaged item(s) and box (if the box is damaged), from the buyer. Please understand that a refund will not be issued until the claim is processed and a refund is issued by the shipping carrier. You may be contacted by the them to verify the incident.

INTERNATIONAL ✈️
1. DIRECT SHIPPING TO YOU/COUNTRY OF DESTINATION - In the unlikely event that the shipping carrier mishandles your package and your order arrives damaged or your order is lost, we will file a claim on your behalf. We ask that you provide us with photographs of the damaged item(s) and box. Please understand that a refund will not be issued until the claim is processed and a refund is issued by the claims carrier. You may be contacted by the them to verify the incident.

2. THIRD PARTY AGENT/SHIPPING - If you choose to use a third party agent and in the unlikely event that your order arrives damaged or is lost, we cannot be held responsible for items that are shipped through third party agents (from the agent to country of destination), which means we cannot file a claim nor issue a refund for lost or damaged goods. In summary, use third party agents at your own risk.

Payment is due immediately after your purchase.

°¨¨°º♥✿♥º°¨¨°
TAX - NEW JERSEY ONLY
°¨¨°º♥✿♥º°¨¨°

We are required by Law to collect 7% State sales tax when a purchase is made in the State of New Jersey.

Maria's Farmhouse reserves the right to make changes to this policy. Any changes will be posted as an update on the website along with the date the change was made.

We don't just deliver vintage and antique goods. We deliver a commitment to excellence!

Orders are generally shipped within 1-2 business days after payment has cleared. We are not responsible for delivery delays due to severe weather, natural disasters, or strikes. Shipping is subject to change due to holiday schedules; some of our carriers may experience delays during the holiday season.

We make an effort to ship your items together and prioritize shipping goods to the customer as quickly as we can. There will be times when we may have to divide your order into multiple shipments due to weight.

INTERNATIONAL ORDERS
***IMPORTANT NOTICE***
Please read prior to making your purchase

1. MARKING ITEMS AS GIFTS🎁: To maintain the integrity of this shop and respect the U.S. and International laws, Maria's Farmhouse will not mark merchandise values below their actual value or mark merchandise as "gifts" on the customs processing form. This practice is strictly prohibited by the U.S. and International Governments.

2. HOW WE SHIP: ✈️ We ship First Class International, which does not provide a tracking number. However, your order will be insured. If you wish to receive a tracking number, you will need to have your order shipped via Priority Mail, which is extremely costly. Please contact us prior to making your purchase for an estimate on Priority Mail.

3. CUSTOMS: Duty (or customs tariffs) is set by the destination country customs authorities and they may charge you a customs/tax fee/duties or VAT. Shipments from the USA to other countries can take up to 60 days to arrive. This is out of our control. Maria's Farmhouse IS NOT RESPONSIBLE FOR ANY ITEM HELD BY CUSTOMS. Customs processes, import duties and sales taxes are the responsibility of the customer. The customer is responsible to check with their local customs office to find out the delay or hold on their order. Once an order is shipped, it's out of our control. There are no returns/refunds as a result of any International additional charges. Many times Customs will open a box and carelessly re-wrap the items, causing damage. Please read number 4 below👇

4. LOST OR DAMAGED GOODS
- IF YOU REQEUST THAT WE SHIP AN ORDER TO YOU DIRECTLY - COUNTRY OF DESTINATION: In the unlikely event that the shipping company mishandles your package and your order arrives damaged or your order is lost, we will file a claim on your behalf. We ask that you provide us with photographs of the damaged item(s) and box. Please understand that a refund will not be issued until the claim is processed and a refund is issued by the claim's insurance company. You may be contacted by the claim's company to verify this incident.

- IF YOU REQUEST THAT WE SHIP AN ORDER TO A THIRD PARTY AGENT/SHIPPER OF YOUR CHOICE: We cannot be held responsible for items that are lost or arrive damaged when shipped through third party agents (from the U.S. to your country), which means we cannot file a claim nor issue a refund for lost or damaged goods. Once a paid order leaves our shop and the box arrives safely to a third party agent, Maria's Farmhouse's involvement in the transaction is over. At the time your box is delivered and received at the address you provided, you acknowledge that these items are now your property and sole responsibility. In summary, use third party agents at your own risk.

Maria's Farmhouse reserves the right to make changes to this policy. Any changes will be posted as an update on the website along with the date the change was made.

GREEN SHIPPING 💚
In our continued effort to minimize waste and lessen our impact on the environment, please note that your order may arrive in a slightly used shipping box.

PRODUCT PHOTOS
We strive to provide the best possible photographs of every item we sell. Close-up photos can sometimes make items appear larger than they actually are. Please make sure to read the measurements prior to making a purchase.

Variables in lighting may cause product colors to look slightly lighter or darker. The brightness, intensity, and tint of colors will also vary due to different monitor calibrations of individual computer screens.

COPYRIGHT
All pictures, written descriptions, and listing information located in this shop are the sole property of Maria's Farmhouse and are protected by the United States and International copyright laws. None may be copied, reproduced, duplicated, shared, published, distributed, taken or used in any manner without permission from the owners of Maria's Farmhouse.

Merino Wool Care Instructions
Our chunky Merino wool is intended for gentle use. It is made from hand spun 100% Merino wool, which is soft, gentle and with time, is a little prone to shedding. This is typical of Merino wool, as well as flyaways and pulling. We recommend Dry Clean only.

LAYAWAY POLICY
We understand that at times you may find the perfect treasure but need a bit more time to fit it into your budget. We offer a Layaway plan for orders of $75.00 or more. We require a 50% deposit, and the remaining 50% due within 30 days. Your last payment will include shipping cost accordingly. If you would like to arrange a layaway, please contact us prior to making your purchase. Deposits are non-refundable. Our normal layaway period is 30 days, however, If you need additional time, please contact us. If you do not complete the purchase within 30 days, you will forfeit your deposit.

GIFT CERTIFICATE
Upon purchase, the Gift Certificate can be sent to the recipient via USPS or via email.

To redeem, have the recipient email us through Etsy with what he/she would like to purchase.

After purchase, if there is a dollar balance left on the certificate, an in-store credit will be issued. If further payment is required after the gift certificate is applied, a PayPal invoice for the balance due will be sent via email.

This certificate cannot be used to purchase other gift certificates.

Gift Certificates are non-refundable and may not be exchanged for cash or replaced if lost or stolen. Gift certificates may not be redeemed without their unique identifier number and Maria's signature.

Gift certificate balances may be credited toward future purchases and may be used as long as the Certificate is valid. Any purchase greater than the gift certificate value will result in a balance which can be paid via Paypal.

Gift Certificates expire 12 months after date of purchase.

DISCLAIMER ON ANTIQUE & VINTAGE CHINA
We do our utmost to describe all items as explicitly as possible, providing as much history and detail as is known to us. It should be noted that the items we are selling are both antique and vintage and may in some cases have some age-related wear, such as marks, variations of surface texture, minor scratches naturally associated with use and age.

Our antique and vintage china are in their original condition and were manufactured before today’s stringent safety standards. Please be aware that we do not imply any guarantee of compliance with today’s safety standards. By placing an order, you acknowledge the antique/vintage item(s) we are selling and that we are not liable for any defects arising from wear and tear.

If there's a piece of china that is highly decorated or multi-colored, there is a better chance that it contains lead glazing or decorations using lead, which is why we recommend for decoration purposes only.

Please note that antique and vintage china are more delicate than your everyday china. You will need to be careful about how you handle, clean, and store them.

If you have any questions and/or concerns about the china pieces or tea cups you wish to purchase, please contact us prior to making your purchase. We are always happy to hear from our customers.

°¨¨°º♥✿♥º°¨¨°
We suggest.....
-Hand wash only
-Never put your china in the dishwasher.
-Never put your china in the microwave.
-Always hand wash with a mild soap.
-Do not soak your china. This can cause problems with the glaze, or even chip off the gold leaf.
-Don't use acidic materials, such as lemon, orange juice or vinegar, on your china. If you use lemon in your tea cup be sure to clean and dry it quickly.
-Don't place your china in the refrigerator.

Maria's Farmhouse reserves the right to make changes to this policy. Any changes will be posted as an update on the website along with the date the change was made.