Announcement   Yay!! We are on Vacation!!

Due to the summer holidays we will be away until mid-September. Orders placed from August 15th to Sept 9th will begin to ship on sept 10th. Please expect approximately 3-4 weeks before your order ships. Thank you!
Mari

Announcement

Last updated on Aug 17, 2018

Yay!! We are on Vacation!!

Due to the summer holidays we will be away until mid-September. Orders placed from August 15th to Sept 9th will begin to ship on sept 10th. Please expect approximately 3-4 weeks before your order ships. Thank you!
Mari

Mari Carmen Idrovo

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Mari Carmen Idrovo

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About

The Yarn Filled Home

Marigurumi was created out of the love and support of friends and family, who gave me the little push I needed to start selling my creations, after suffering my varied hand crafted gifts all of their life.

In my little yarn filled home you can find all sorts of materials and colors, photos that inspire me and ideas on sketches. I strive to create cute and original objects, gifts to be given with love and a personal touch.

Around the web

Shop members

  • Mari Carmen Idrovo

    Owner, Maker, Designer, Curator

    Born in Madrid and raised in London, I Iive in a love and yarn filled home for two. I enjoy visiting all my local shops, searching for new materials and colors that inspire me to start a new project.

Shop policies

Last updated on January 5, 2018
Welcome to MariGurumi Shop!

Here you'll find baby clothing ages 0-18 months, 100% cotton hand crocheted plushes, accessories and other gifts. All items are made with lots of care and heaps of love.

I try to make them as identical to the original photo as possible, but they are hand made so may vary slightly. If I have any suggestions or changes to offer, I'll contact you first for your approval.

I crochet, knit and sew as fast as I can, and have always overly fulfilled my shipping periods. If you're in a hurry please let me know and I can tell you exactly when it can ship your way :)

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
Returns and exchange details
If you would like to cancel an order, please let me know as soon as possible and I'll be happy to give you a refund, as long as the item has not yet shipped.

If you're not happy with your purchase upon receiving it, please contact me and i'll give you a refund as soon as I receive it back from you in perfect condition. Shipping costs will be payed for by the buyer.

PDF patterns are fully downloadable the moment you place your order so unfortunately I am unable to refund these items.

Custom items are generally non-refundable.
Payment
Payment is made with Paypal or credit card. It's easy and secure.
Shipping
SHIPPING IN SPAIN is quick and efficient. Normally items take 3 days to be delivered. However, human errors can occur. If you haven't received your order after one week please contact me so I can find a quick solution.

If you need a speedier method, feel free to contact me.

INTERNATIONAL SHIPPING times can vary depending on customs, festivities and different country policies.
Shipping to europe will usually take 1-2 weeks. USA, Australia and other international destinations can take 2-4 weeks.

I can't be responsible for fees at customs in your country... and I have no idea what they could be! However I have not had any issues with this and I hope I never will :)
Additional policies and FAQs
Would you like a custom order for something you didn't find at my store? Perfect!
Convo me with your idea and I'll be more than happy to sketch something perfect for you to approve :)

All eyes used are safety eyes and have a washer attached to the back to avoid them being taken out. I myself cannot pull them out and would have to rip through the fabric.

In regards to the ears or other elements, they are hand stitched by me, so they're pretty tough!

Anyhow, being a hand made, house made item, like many Etsy sold items, they have not been specifically inspected by any toy security authority and therefore it is the parent's choice to decide if it is suitable for their child to play with.

If the item is for a small child and you would prefer to have the eyes stitched in yarn, I will happily do that for you.

I have a very friendly return policy, so if upon receiving the soft toy you are not satisfied with it, you can send it back and I will gladly refund you for the toy. Custom items are non refundable.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

1. Information I Collect

To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

2. Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

5. Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

6. Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

7. How to Contact Me

For purposes of EU data protection law, I, María del Carmen Idrovo Carrillo am the data controller of your personal information. If you have any questions or concerns, you may contact me at marigurumi.shop [!at] gmail.com

Thank you!