Stephanie on Aug 25, 2015
Refunded money for personal situation. Completely understand situations arise, but we were told in the same day we would get the item and then saw a refund on the account the same day with a note that they were not able to send. Not mad, just disappointed.
Madeline on Dec 30, 2014
Really beautiful work! I love it when the stones cast colors on the book pages while I'm reading. :)
Jana on Nov 29, 2014
everything perfect, thank you! recomended!
I do reserve the right, at any time, to refuse service for any reason I deem fit.
PLEASE read the item descriptions. Pictures are representations of what you will receive unless otherwise specified. I do my best to capture the colors and details of each item, however, natural gemstone beads are one of a kind works of art made by nature, therefore, variations in markings and/or color are to be expected. There is no such thing as "perfect" calibration, please keep this in mind. If you have further questions about an item or need more pictures, please convo me, I'd love to hear from you!
If you find there is any problem with your order, I always love to hear from you first before you leave neutral or negative feedback. I pride myself on customer satisfaction and will do everything in my power to make you happy.
Items come from a smoke free home but I do have pets who are my “children” :)
Accepted payment methods
- Accepts Etsy gift cards
For both domestic and international customers, I accept PayPal instant transfer and credit card payments ONLY (you do not have to have a PayPal account even though credit cards are processed through the PayPal site). ***I DO NOT ACCEPT PAYPAL E-CHECKS*** Thank you for your understanding on this.
Reserved Items: I am more than happy to RESERVE a listing for you. Reserved items are held for 7 days unless you have a special payment/date arrangement worked out with me. Other than that, reserved items must be purchased and paid for within 7 days. Thank you so much for your courtesy and business.
***Orders are shipped to the address provided by PayPal for seller protection purposes. If the address you want your package to differs from the address that PayPal sends to me, please let me know, in writing, via the conversation feature on Etsy. Please let me know if your address has changed so that your package will arrive to you in a timely manner. If you don't let me know, I will not be held responsible***
RATES: Shipping rates are based on current USPS first class/priority and delivery confirmation fees, Paypal fees and the costs of shipping & packing materials.
DOMESTIC PARTICULARS: Domestic orders are sent via USPS first class mail with delivery confirmation. According to the USPS, shipping times are usually 7 business days from date of shipment. However, sometimes it can take as little as 2 days and as many as 14 days. All packages are sent with delivery confirmation so that I know whether or not they have been delivered.
INTERNATIONAL PARTICULARS: International orders are sent via USPS first class international. I am not liable for any additional fees or taxes incurred by customs. Customs forms are filled out as follows: items are listed as "Other", description as "Jewelry" and value will be listed as the dollar amount that you paid to me rounded down to the next whole dollar, less shipping. There are NO exceptions to this rule, please do not ask as I am not willing to pay the fine if caught. According to the USPS, shipping times can be 15-30 business days from the date of shipment. Sometimes, items can be held up in customs. If this is the case, I am not responsible for any customs fees.
DOMESTIC AND INTERNATIONAL regarding insurance and responsibility:
I am not in a position to control the USPS or other postal institutions outside of the USA. Because of this, I will not take any responsibility for late arrivals, missing or damaged items or additional fees due to their (USPS or International equivalent) handling of packages once they have left my care.
I strongly suggest insurance for your purchases. If you are interested in insurance for your parcel, please contact me prior to your purchase and I can create a special listing for you.
Domestic (USA) orders, Insurance rates are as follows:
$0 - $49: $2.00
$50 - $99: $2.50
$100 - $199: $3.00
$200 - $299: $5.25
International orders, Insurance rates are as follows:
US$0 - US$49: US$2.50
US$50 - US$99: US $3.25
US$100 - US$199: US $4.25
US$200 - $299: US$6.50
Refunds and Exchanges
Unless otherwise stated within the listing, photos are representations of what you will receive. Because gemstones are made by nature, colors and patterns may not be exactly the same. Different levels & types of light (incandescent, fluorescent, etc.) and different monitors may show the colors a little bit differently. I make every effort to portray colors/selections in the most accurate way possible. Unless specifically stated "flawless", inclusions may vary as with all natural items. Please let me know if you have any questions or would like additional photos of any of the items here in my shop prior to your purchase
Additional policies and FAQs
Thanks again for the opportunity to do business with you. If you have any questions at all, please feel free to convo me.