Markeza

Marysville, Washington

23,635 Sales | 5 out of 5 stars

Markeza

Personalized Gifts

Marysville, Washington | On Etsy since 2012
23,635 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Due to USPS Shipping delays we are unable to guarantee delivery by a set date.
Our shop was closed from December 24th - January 3rd. Orders that were not shipped before Dec, 23rd
will ship within the first two weeks of January. THANK YOU for your support!

Announcement

Last updated on Jan 8, 2021

Due to USPS Shipping delays we are unable to guarantee delivery by a set date.
Our shop was closed from December 24th - January 3rd. Orders that were not shipped before Dec, 23rd
will ship within the first two weeks of January. THANK YOU for your support!

Items

23635 Sales
 

All Items

Karmin

Contact shop owner

Karmin

Reviews

Average item review
5 out of 5 stars
(3768)
See reviews that mention:
quality 559 shipping 521 customer service 354

About Markeza

Sales 23,635
On Etsy since 2012

Personalized Gifts for the Special Occasions of Your Life

We are 4 women that have worked together in an embroidery and screen printing shop for over 20 years! Through that time we've become good friends and together we've learned so much. Because of that, we decided to create our Etsy shop where we could offer beautifully embroidered and printed garments and accessories for special occasions. We have many fun, crazy and color filled packed days working with our brides!

Shop members

  • Karmin

    Owner

    Hi, I'm Karmin. I'm a wife, I love shopping, chocolate, working out and eating out :) I've been working in the embroidery and screen printing business for over 20 years!

  • Nancy

    Production/Printer, Designer

    Nancy has been a graphic artist for over 20 years. She's a mom of 3 grown children and grandma to 6. She prints all the destination wedding totes in our shop. She also has her own Etsy shop called DoodleGraphics. Check it out!

  • Julie

    Embroiderer

    Julie is a master at her craft! She creates the beautiful embroidery designs that you see on some of our products.

  • Heather

    Designer

    Heather is one of our creative forces on the team. She graduated from Northwest College of Art in 2011 with a Bachelor of Fine Art in Visual Communication, and designs many of the laser engraved items in our shop!

  • Dulce

    Customer Service

    Dulce is the voice behind most of our interaction with you.

  • Amanda

    Laser Engraver

    Amanda is fairly new to our team. Extremely creative, she engraves many of the gift items in our shop.

  • Kelly

    Embroiderer

    Kelly is a jack-of-all-trades. She works in production, embroidering the blankets, robes, hand towels, and more that you see in our shop. She also helps with accounting. :)

Production partners

  • Engraveable Gifts

    SD, United States

    A mom-and-pop shop that flourished into a wholesale supplies, gifts, and sign company.

  • Engravable Gifts

    Richmond, VA

    Manufacturer of engraveable gifts.

Shop policies

Last updated on January 3, 2020
Welcome to our personalized gift shop where we hope you will find just what you were looking for! Back in 2012 four friends, Karmin, Nancy, Julie & Ginger, who have worked together for over 15 years in the custom decorating industry opened this shop because they love Etsy & being creative. They thought it would be fun to work together and find an outlet for their various creative pursuits. Putting their heads together, they came up with three different shops where they can use digital printers, embroidery machines, and a laser engraver to create to their hearts content 😊

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
Our hope is that you will be completely happy with your purchase.

If you receive an item that is damaged or has a flaw, please contact us within 48 hours of receipt and included a photo of the flawed/damaged area. If we cannot remedy the error or mistake, we will happily refund your purchase for the damaged item.

PERSONALIZED/CUSTOMIZED ITEMS:
This includes items that have been customized with an ink color, a name, date or custom text/design. Because these items have been created per your specifications (customized/personalized), we cannot accept returns on these made-to-order items.

ITEMS THAT ARRIVED PAST THE IN-HAND DATE:
We cannot offer a refund or accept returns for orders that arrive late due to postal carrier delays or error.

INK/THREAD COLOR ISSUES:
We have done our best to describe the colors we are printing & embroidering. However, due to the nature of screens and monitors, it is impossible to show you the exact color the ink or thread that will be on your item. What looks like one color on my screen, may look different on yours. Your cell phone screen may look different than your laptop, etc. Brightness settings will make a difference, as well.

WE CANNOT ACCEPT RETURNS ON ITEMS THAT THE INK/THREAD COLOR IS DIFFERENT THAN WHAT YOU SEE ON YOUR SCREEN - as we don't have a way of seeing what that is. (Unless we have totally printed the wrong color, i.e. Black instead of Red.)
Keep in mind, that different people will have different ideas of what 'Maroon' looks like, for example.

WHEN WE GOOF ~ We will do our best to make it right.
Payment
We accept both Paypal and Credit Cards as payment. You will be able to choose your payment option in the shopping cart. Sales Tax will be charged if you are shipping your item(s) to Washington State. International buyers will be responsible for any custom fees or duties that your country applies.

CANCELLATION POLICY: You may cancel your order for a full refund as long as the actual embroidery or printing has not begun.
Shipping
If you have an event that you need items for, it is always helpful if you leave us a note of when your event date is! We will do our best to ship out your order within one - two weeks, depending on when we hear back from your regarding any proofs we may have sent to you. Your order will ship from Washington State.

Shipping Notification: You will receive a shipping notification when we create the shipping label for your order. It will include either a USPS or UPS tracking number. You can always find the tracking info in your account under "Purchases & Reviews".

International Shipping: Orders are sent via USPS First Class Mail. Once we ship an order, it will usually leave the United States in 3 days. We cannot estimate when you will receive you order as it will depend on how long it may sit in your country's customs. 3-4 weeks is probably a good time frame to expect your package. But we have found that in some country's, it may be up to 6 weeks - particularly Brazil and France. We are not responsible for orders that are held up in customs and will not refund custom/personalized orders.
Additional policies and FAQs
Business Hours: Monday - Friday, 9:00 - 5:00 PST.

NEED TO CHANGE THE SHIPPING ADDRESS:
Etsy requires sellers to ship to the address that was used at checkout. If you need to change your shipping address, we will cancel and refund your order and you can repurchase using the right one. We are sorry if this causes any inconvenience, however this process is necessary for your protection as well as ours.

WHERE DO I PUT MY PERSONALIZATION INFO?:
There is a personalization box on every item where you can tell us sizes/names/colors/etc. If that doesn't provide enough space, then after you add your purchase to your shopping cart, you will see a box directly under the photo of the item you are buying that says: Note to Markeza. Here is where you can type in the info you need us to know. If you need your item(s) by a certain day, let us know that as well. If we can't make it happen we will let you know.

EXPLICIT CONTENT / PROFANITY:
As a business we have chosen not to embroider, engrave, or print any explicit language/profanity. If you place an order requesting custom text that has inappropriate language we will reach out to you for alternate personalization details.