Markeza

Personalized Gifts for the Special Occasions in life.

Marysville, Washington · 9314 Sales

Markeza

Personalized Gifts for the Special Occasions in life.

Marysville, Washington 9314 Sales On Etsy since 2012

5 out of 5 stars
(1950)

Shop owner

Karmin

Contact

Karmin

Contact shop owner

Karmin

View all 535 items

Reviews

Average item review
5 out of 5 stars
(1950)
Elizabeth Johnson

Elizabeth Johnson on Jun 17, 2018

5 out of 5 stars

Wonderful product and outstanding customer service. They went above and beyond to get my order to me asap. Actually it came two days earlier than expected!! I couldn’t be more happy with my order and it definitely made our anniversary trip that much more special. Just an overall wonderful experience with this company. Thank you!

View all 1950 reviews

About

Personalized Gifts for the Special Occasions of Your Life

We are 4 women that have worked together in an embroidery and screen printing shop for over 20 years! Through that time we've become good friends and together we've learned so much. Because of that, we decided to create our Etsy shop where we could offer beautifully embroidered and printed garments and accessories for special occasions. We have many fun, crazy and color filled packed days working with our brides!

Around the web

Shop members

  • Karmin

    Owner

    Hi, I'm Karmin. I'm a wife, I love shopping, chocolate, working out and eating out :) I've been working in the embroidery and screen printing business for over 20 years!

  • Nancy

    Production/Printer

    Nancy has been a graphic artist for over 15 years. She is a mom of 3 grown children and grandma to 4. She prints all of the Destination Wedding Tote Bags in our shop. You can find more of her graphic designs in her own shop, DoodleGraphics.

  • Julie

    Embroiderer

    Julie is a master at her craft! She creates the beautiful embroidery designs that you see on most of our products.

  • Heather

    Designer

    Heather is one of our creative forces on the team. She graduated from Northwest College of Art in 2011 with a Bachelor of Fine Art in Visual Communication, double majoring in Fine Art and Graphic Design.

  • Laina

    Customer Service

    Laina is the voice behind most of our interaction with you :) She is a spunky young adult with wild curls, who loves to travel, go on adventures, and try new things from foods to skydiving.

Shop policies

Last updated on July 13, 2017
Welcome to our Wedding shop where we hope you will find just what you were looking for! We are four friends, Karmin, Nancy, Julie & Ginger, who have worked together for over 15 years in the custom decorating industry. Because we love Etsy, we thought it would be fun to work together and find an outlet for our own creative pursuits. Putting our heads together we came up with three different shops where we can use our new digital printer and industrial embroidery machine to create to our hearts content:)

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Our hope is that you will be completely happy with your purchase. If you receive an item that is damaged or has a flaw, please contact us within 48 hours of receipt. If we cannot remedy the error or mistake within your time frame, we will happily refund your payment once the order has been returned to us.

If there is a flaw in the item, please contact us within 48 hours and included a photo of the flawed area. We will send you a shipping label to send it back to us and produce and send a new item within 5 business days.

PERSONALIZED/CUSTOMIZED ITEMS:
This includes items where you have chosen an ink color, added a name, date or text.
Because these items have been created per your specifications (customized/personalized), we cannot accept returns on these made-to-order items.

INK/THREAD COLOR ISSUES:
We have done our best to describe the colors we are printing & embroidering. However, due to the nature of screens and monitors, it is impossible to show you the exact color the ink or thread that will be on your item. What looks like one color on my screen, may look different on yours. Your cell phone screen may look different than your laptop, etc. Brightness settings will make a difference, as well.

~~WE CANNOT ACCEPT RETURNS ON ITEMS THAT THE INK/THREAD COLOR IS DIFFERENT THAN WHAT YOU SEE ON YOUR SCREEN - as we don't have a way of seeing what that is. (Unless we have totally printed the wrong color, i.e. Black instead of Red.)

~~Keep in mind, that different people will have different ideas of what 'Maroon' looks like, for example.

~~The direct to garment inks we used are water based and ecologically friendly. They are soft - not bright and vibrant like screen printing. When we print on burlap, the colors will be muted, when printing on natural colored fabrics, the ink will be softer looking than when we print on white fabrics. Each fabric or item type is unique, but they are look beautiful when completed.

WHEN WE GOOF~ We try really hard not to:) But, at certain times of year, things can get pretty crazy around here. If that happens and your item has been printed incorrectly, the ink color is totally wrong (you chose red and we printed black), there is a flaw with a zipper, the wrong size was made, etc. ~ We will make it right!
Payment
We accept both Paypal and Credit Cards as payment. You will be able to choose your payment option in the shopping cart. Sales Tax will be charged if you are shipping your item(s) to Washington State. International buyers will be responsible for any custom fees or duties that your country applies.

CANCELLATION POLICY: You may cancel your order for a full refund as long as the actual embroidery or printing has not begun.
Shipping
It is always helpful if you leave us a note of when your wedding date is! We will do our best to ship out your order within one - two weeks, depending on when we hear back from your regarding any proofs we may have sent to you. Your order will ship from Washington State.

Shipping Notification: You will receive a shipping notification when we create the shipping label for your order. It will include either a USPS or UPS tracking number. You can always find the tracking info in your account under "Purchases & Reviews".

International Shipping: Orders are sent via USPS First Class Mail. Once we ship an order, it will usually leave the United States in 3 days. We cannot estimate when you will receive you order as it will depend on how long it may sit in your country's customs. 3-4 weeks is probably a good time frame to expect your package. But we have found that in some country's, it may be up to 6 weeks - particularly Brazil and France. We are not responsible for orders that are held up in customs and will not refund custom/personalized orders.
Additional policies and FAQs
Business Hours: Monday - Friday, 9:00 - 5:00 PST.

WHERE DO I PUT MY PERSONALIZATION INFO?: After you add your purchase to your shopping cart, you will see a box directly under the photo of the item you are buying that says: Note to Markeza. Here is where you can type in the info you need us to know. If you need your item(s) by a certain day, let us know that as well. If we can't make it happen we will let you know.