MarlenasArtSilks

Hello, this is it, you discovered us! Your custom designed silk shop.
Creating one of a kind custom silk scarves, wraps, jacket and tuxedo linings.

Designer Scarves by Marlena aka www.etsy.com/shop/MarlenasArtSilks is a cottage industry located in Winter Springs, FL, going on 13 years in the business of making people happy with custom made "Scarves that Tell a Story"

THIS IS HOW WE WORK:
Please review this statement on how I work so you know what to expect in creating your scarf.

Please confirm that you have read and agreed to the paragraphs below before we start BY REPLYING THAT YOU AGREE WITH MY WORK POLICY.

After looking over your photos I will get back with you with a link where I have set up a product page for you in my shop and I will ask for full payment.

Your layout is created with your photos within a few hours then I send you a first soft proof through Etsy messaging. Files that you have created, or that you have already laid out will incur no design time, therefore, will require no proofing.

If you have changes on the work done let me know and I will make changes and send you another soft proof.

After you are happy with and have signed off the final proofing for the layout, I will schedule your scarf to be printed.

We have a base price which is the scarf size and $10.00 per photo on layout. Your photos are refined to the highest quality possible before adding them to the scarf layout.

PLEASE NOTE: If we start on your scarf design and send you proofs, if for any reason you decide not go further on ordering your scarf or scarves, layout or design time is still due with no refunds for the time I put into creating your design.

State of Florida orders pay State Sales Tax, depending on the county.

Production time is 3 to 5 days after your proof sign off.

There are no refunds on custom work, only on our art scarves. We do everything in our power to ensure that you are completely satisfied with your order. If there is an error, like ink drop or ink smear, we made on your scarf we will gladly re-print your order. If you have chosen a ready made scarf and are not happy with it, you may return it for another purchase or a complete refund. You must return the scarf in it's original packaging.

As you probably already know, silk is a natural fiber and is inherent to natural flaws which enhances the beauty of the silk.

Looking forward to working with you in creating your one of a kind silk art scarf or a custom scarf that tells your story.

Thank you!

Marlena Burger
407.923.8876
info [!at] designerscarvesbymarlena.com
Designer Scarves by Marlena
aka/ www.etsy.com/shop/MarlenasArtSilks
Scarves That Tell a Story
Made exclusively in the US

ABOUT OUR PROCESS:
Our silk printing process is a laborious one. The process is an art that take lots of practice to get it just right. After printing, our scarves are steamed for 3 hours to set the inks.
Designer Scarves by Marlena uses, ecology friendly, state of the art, extreme color inks, made in the USA. These are the exact same dyes designers like Calvin Kline in NY are using.

Our proprietary process gives us vibrant colors which show through on the reverse from 90% to 98% depending on the run of silk we are using. The process is not perfect because of many factors. The digital coating may vary from silk batch to batch. Silk has flaws that are sometimes hard to avoid. Sometimes there may be a very small ink drop on the print which is considered part of the art. With all of this we have proven to be the best in the industry with many excellent reviews, pleasing people around the world.

Our biggest joy is when clients see their photos or art on a scarf. I receive many phone call with praises.
____________________________________________________________________________________
About the artist/designer, Marlena.
"Little did I know that when in high school my first prom dress was made of a beautiful blue silk shantung would I be making scarves of the pure silk 40 years later and with my artist husband, Robbie Burger.

It was my husband’s idea when we had our wide format printing business in College Park, FL. Robbie wanted to try printing on a polyester fabric. The piece came out beautifully. We still have the original piece we printed way back then. I never liked polyester so we started our search for the perfect printable silk.

Six years later after testing many types of silk, we found the perfect silk habotai. The silk took color well and the image showed well on the reverse. We were off and running. Then in 2007 Florida was hit by 3 hurricanes that came inland. All business were at a standstill for 3 months while repairs were made. By then our little business had suffered financially and we could not afford to keep our shop.

The only option was to move into our home and set up business using the internet. We were so low on money that the only thing I could think of to do was to bury myself in marketing through the internet. For 3 years we plugged away with marketing ourselves through social networks. Finally orders through PayPal started to come through.

The local newspaper discovered us and featured Designer Scarves by Marlena in a two page photo spread in the style section. that Wednesday evening and next morning, a week before Thanksgiving, the phone started to ring with folks ordering. We were on the right track, the rest is history!

Going on our 13th year in the industry. We have made lots of people happy with unique gifts of silk using their photos and art.