MarshmallowJelly

Marshmallow Jelly

6 Sales

MarshmallowJelly

Marshmallow Jelly

6 Sales On Etsy since 2011

Shop owner

Holly

Contact

Holly

Contact shop owner

Holly

Items

No items listed at this time

Shop policies

Last updated on October 8, 2011
My items are completely handmade and unique. I primarily use recycled fabrics and buttons, and new stuffing (for hygiene reasons). I also wash and disinfect all fabrics before use, and wash all buttons.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
Payment must be provided through Paypal.

Custom orders include a 10% non-refundable deposit, i.e., if you decide not to buy, I will keep 10% of the cost - not including postage.
However, if you change your mind within 24 hours of purchase, or I haven't begun production, I will refund the full cost including the 10% deposit.
Shipping
I ship by Royal Mail, UK 1st class or International/European standard. I do not offer tracking information, as I like to keep postage costs as low as possible whilst offering a good speed of service. Orders will be dispatched within one week of purchase/production (in the case of custom orders).
Shipping Estimates from dispatch (provided by Royal Mail):
UK: 1-3 working days
EU: 3-5 working days
USA: 5-7 working days
For anywhere else, please contact me if you require more shipping information.

Please note: Delays and charges may occur through customs, which are out of my control. I cannot cover customs charges.
Refunds and Exchanges
Returns are accepted within 30 days from the date of purchase.
Custom items cannot be returned except in cases of damage or if the item is incorrect.

Postage costs will not be reimbursed.
If the item is damaged or incorrect, I will reimburse the original postage cost only.

Please note: Inconsistencies such as different coloured thread or fabric do not count as damages as this is due to the unique, handmade, upcycled nature of the product.
Additional policies and FAQs
Custom items: Patterns / colours are not guaranteed, though you are welcome to suggest a general idea and I'll choose the best fabric I have available.
I will send you pictures of the finished product before shipping to ensure you are happy with it.
Minor changes will be made free of charge, larger changes will incur and extra charge - 10% of the original price.

If you require a specific fabric (e.g. fur) an extra charge will be payable as you will have to cover the cost of the fabric.

I cannot guarantee any of my products are suitable for children, so please use your own discretion. If you are thinking of giving one of my products to a child, please let me know and I will do my best to minimize risk.