MaryNotMartha

Fine Trims, Laces, Fabrics & Millinery Flowers

Pasadena, California | 230259 Sales

MaryNotMartha

Fine Trims, Laces, Fabrics & Millinery Flowers

Pasadena, California 230259 Sales On Etsy since 2009

5 out of 5 stars
(86417)

Announcement   LINKS FOR USA SHIPPING UPGRADE OPTIONS: Priority: https://www.etsy.com/ca/listing/265102026/priority-shipping-upgrade-add-to-your
Express orders will go out in next postal run, but we never make the deadline for overnight. Should arrive to you in TWO business days, use this link if your order will fit into a mailer (not a box, which may not include any flower orders - leaves are fine):
https://www.etsy.com/MaryNotMartha/listing/222125569/express-shipping-upgrade-add-to-your?utm_source=Copy&utm_medium=ListingManager&utm_campaign=Share&utm_term=so.lmsm&share_time=1516747554414
Please note the listing price is not the upgrade - the charges will appear in the shipping section when you add them to your shopping cart.


We refund all excess postal related expenses after orders are shipped, and include a small handling charge and FULL INSURANCE on each order to cover all related expenses involved in shipping.

DHL UPGRADES AVAILABLE FOR INTERNATIONAL & CANADIAN CUSTOMERS - - 2-3 DAY SHIPPING TO MOST MARKETS... CONTACT US FOR PRICING.
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NEW SHIPPING SCHEDULE:
FRIDAY THRU SUNDAY ORDERS SHIP MONDAY EVENING - sometimes can manage early Monday morning Pacific time orders as well
MONDAY after 9:00 a.m., TUESDAY prior to 9:00 a.m.. Pacific time SHIP TUESDAY EVENING
TUESDAY & WEDNESDAY PRIOR TO 9:00 A.M. USUALLY SHIP TUESDAY EVENING.
WEDNESDAY AFTERNOON, THURSDAY & FRIDAY PRIOR TO 9:00 a.m.. SHIP ON FRIDAY EVENING
WE HAVE NO POSTAL PICKUP AT OUR LOCATION AND MAKE POSTAL RUNS ON THE DAYS SPECIFIED. EXPRESS SHIPPING TYPICALLY TAKES TWO DAYS TO ARRIVE DUE TO MISSING THE CUTOFF FOR OVERNIGHT.
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PLEASE NOTE - WE DO NOT ACCEPT RETURNS ON ANY OF OUR "F" SERIES APPLIQUES, AS THESE ARE ALL HAND CUT TO ORDER.
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CONCERNED ABOUT COLORS MATCHING? CONTACT US TO DISCUSS COLOR & PERHAPS ORDER A SMALL SAMPLE IF A FABRIC OR TRIM :)
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PLEASE make certain Etsy mailing address is correct! Failure to do so will result in delays or worse .... if package is returned due to selecting wrong address, you will be required to pay shipping charges to have it re-sent.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
California residents pay sales tax - currently 9.5% as per LA County. If you hold a valid California Resale Permit, please include number in the "notes to seller", and we will refund your sales tax.
Other states now charge sales tax as well, we are unable to refund these even with a resale number UNLESS you contact us directly for a private listing and a valid resale license number for your state.
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MARY NOT MARTHA IS ONE OF THE TOP 40 SELLERS ON ETSY WORLDWIDE (20th in the USA) - THANKS SO MUCH FOR YOUR SUPPORT!

We are members of Castteam - Christian Artists Street Team

Announcement

Last updated on Dec 7, 2018

LINKS FOR USA SHIPPING UPGRADE OPTIONS: Priority: https://www.etsy.com/ca/listing/265102026/priority-shipping-upgrade-add-to-your
Express orders will go out in next postal run, but we never make the deadline for overnight. Should arrive to you in TWO business days, use this link if your order will fit into a mailer (not a box, which may not include any flower orders - leaves are fine):
https://www.etsy.com/MaryNotMartha/listing/222125569/express-shipping-upgrade-add-to-your?utm_source=Copy&utm_medium=ListingManager&utm_campaign=Share&utm_term=so.lmsm&share_time=1516747554414
Please note the listing price is not the upgrade - the charges will appear in the shipping section when you add them to your shopping cart.


We refund all excess postal related expenses after orders are shipped, and include a small handling charge and FULL INSURANCE on each order to cover all related expenses involved in shipping.

DHL UPGRADES AVAILABLE FOR INTERNATIONAL & CANADIAN CUSTOMERS - - 2-3 DAY SHIPPING TO MOST MARKETS... CONTACT US FOR PRICING.
------------------------------------------------------------------
NEW SHIPPING SCHEDULE:
FRIDAY THRU SUNDAY ORDERS SHIP MONDAY EVENING - sometimes can manage early Monday morning Pacific time orders as well
MONDAY after 9:00 a.m., TUESDAY prior to 9:00 a.m.. Pacific time SHIP TUESDAY EVENING
TUESDAY & WEDNESDAY PRIOR TO 9:00 A.M. USUALLY SHIP TUESDAY EVENING.
WEDNESDAY AFTERNOON, THURSDAY & FRIDAY PRIOR TO 9:00 a.m.. SHIP ON FRIDAY EVENING
WE HAVE NO POSTAL PICKUP AT OUR LOCATION AND MAKE POSTAL RUNS ON THE DAYS SPECIFIED. EXPRESS SHIPPING TYPICALLY TAKES TWO DAYS TO ARRIVE DUE TO MISSING THE CUTOFF FOR OVERNIGHT.
****************************************************************************************
PLEASE NOTE - WE DO NOT ACCEPT RETURNS ON ANY OF OUR "F" SERIES APPLIQUES, AS THESE ARE ALL HAND CUT TO ORDER.
****************************************************************************************
CONCERNED ABOUT COLORS MATCHING? CONTACT US TO DISCUSS COLOR & PERHAPS ORDER A SMALL SAMPLE IF A FABRIC OR TRIM :)
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
PLEASE make certain Etsy mailing address is correct! Failure to do so will result in delays or worse .... if package is returned due to selecting wrong address, you will be required to pay shipping charges to have it re-sent.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
California residents pay sales tax - currently 9.5% as per LA County. If you hold a valid California Resale Permit, please include number in the "notes to seller", and we will refund your sales tax.
Other states now charge sales tax as well, we are unable to refund these even with a resale number UNLESS you contact us directly for a private listing and a valid resale license number for your state.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
MARY NOT MARTHA IS ONE OF THE TOP 40 SELLERS ON ETSY WORLDWIDE (20th in the USA) - THANKS SO MUCH FOR YOUR SUPPORT!

We are members of Castteam - Christian Artists Street Team

Suzi Oberman

Contact shop owner

Suzi Oberman

Reviews

Average item review
5 out of 5 stars
(86417)
See reviews that mention:
quality 5843 shipping 11250 customer service 7937
View all 86417 reviews

Updates

These pieces can be utilized in so many different ways by cutting them apart! Rosey color with gold. heart
New items! Sooo lively these beaded pieces.
Splendid pieces. Several styles and colors in this design!
View all 45 updates

About

From nut cups to trims...

Many years back now, I picked up some crepe paper and decided to try ruffling it with my sewing machine. It was very near Valentine's Day and I thought I would trim a little box for our daughter. After dyeing the paper and finishing the box, I began to create little nut cups such as we would receive at birthday parties as little children. I made a few, but they were a bit too bright for my romantic sensibilities so I began experimenting with anything I could lay hands on in the form of trims - dyeing, bleaching, crumpling, disassembling and reassembling, until I had supplies that looked a bit more shabby and worn. Of course, that left me with a surplus I needed to sell..... everything went into the Etsy shop, and I began to see customers stream in...

With my first commission to make a hatband using the shop's handmade flowers, I needed to augment to fill the band, so ordered in millinery leaves and flowers, adding them to the mix. Soon came laces, appliques, bridal trims, veiling.... the little business opened with the intention to sell nut cups took off, becoming a full scale supply shop.

Before long, the house was bursting at the seams with laces and trims, and my husband had pretty much had it. Urging me to find a home other than ours for all this loveliness, he suggested we look in our neighborhood for a location where I'd not be far from home. We found the building we'd had our eye on for over a decade had recently become vacant, and welcomed the chance to have a location from where the orders could ship.

The inventory grew, forcing us to close down the retail side and focus entirely upon the online business.

Since we value customer service so highly, we have committed to accurately list our products so you can be assured of receiving what is advertised. We DO NOT list anything as vintage that is not, nor do we falsify where a product was manufactured. In this we can be trusted.

Today, I sit at my computer at home while our wonderful, competent staff of dear friends run the shop... we could never do without them, and I am so very grateful to be surrounded by those who are our family in Christ....

It is a joy to be part of the Etsy community and though I am continually pressed to start up a website, Etsy is home.... welcome to our small room in that larger community, and we hope you sense the love that compels us to serve your needs....

Shop members

  • Suzi Oberman & team

    Owner, Buyer, Photographer, Shopkeeper

    As a young girl, my mum taught me to sew. Well, she didn't actually TEACH me, I rather absorbed it as I sat under her machine, fashioning the bits and pieces that fell into dolls clothes. I fell into selling in much the same way, and love what I do.

  • Adrianne

    Queen Of Fabrics & Veiling, Assistant

    Adrianne has been with us over 6 years already, and is the careful handler of our fine fabrics, laces, & veiling. A joy to work with and a talented musician as well as homeschool mom and beloved friend.

  • Eva

    Assistant

    Eva has recently joined the team and has a great eye for detail, amazing design skills, and is wonderful at organizing. We're blessed to have her working alongside.

  • Roberta

    Assistant

    Yet another fabulous friend who had recently retired and was quick to jump in when an opening arose. A wonderful addition to the shop....

  • Talia

    Assistant

    Talia formerly worked with me when we first began on Etsy, artfully wrapping packages. She's now studying fashion merchandising and textiles, and is back to work, expertly managing the many new fabrics ....

Shop policies

Last updated on May 22, 2018
Here in our Etsy shop you will find offerings of fine quality and unique color. Many of these items are the shop's signature, the result of ferreting out various resources.... hope you find our selection a delightful departure from the usual offerings!

Our most sincere desire is to see you delighted with your purchase, and to that end, we strive for excellent customer service and communication.

So welcome, and we hope you find something to bring new vision to your creativity, or the perfect piece to accessorize your ensemble!

* Millinery flowers and leaves to create the perfect headpiece for a bride, sashes, crowns, or to embellish a hat....

*Appliques for creating costumers, garments, neckpieces and collars others will envy....

*Trims, laces, and ribbons

*Bridal fabrics, laces and trims to bring the gown of your dreams to reality....

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Returns accepted conditionally (APART FROM CUT YARDAGE AND "F" SERIES APPLIQUES - NO RETURNS ON THESE ITEMS).

Here are the conditions under which we accept returns:

1. Please contact us FIRST with the reason you wish to return your items.
2. Items must be return postmarked within 7 days of receipt.
3. They must be in the same condition as when shipped.
4. They must be returned via USPS or UPS, insured for their full value.
5. They must be shipped in a waterproof, strong bubble-type envelope, wrapped as they were received, or in a box if they arrived in one.
6. Restocking fee applies.... see below:

Items over $5.00 in price will pay 25% restocking.
Items $5.00 and under will pay $1.50 per item restocking fee.

7. Any return shipping fees, including insurance, are the sole responsibility of the buyer.
8. Your original purchase price only (not shipping charges) will be refunded or a shop credit issued upon receipt.

IF item(s) returned without consent, buyer will forfeit 50% of the purchase price, along with related shipping charges.

Exchanges are fine under the same conditions; you are responsible for paying the shipping charges to return as well as to reship the exchange. In some cases we can waive the restocking charges...
Payment
Direct Checkout - options available through your shopping cart.

Private listings accepted for items with additional yardage only ... please order anything with available quantity listed directly through the system.

Since we do not hold items until paid in full, always best to pay promptly after receiving the link to your private listing.

Coupons and additional discounts, when available, do not apply to private listings, OR sale items which already have the reduction factored in.

Cancellation of an order prior to shipping will result in same restocking charges as for returned items, if the order is already filled. If you have purchased cut yardage (ribbons or fabrics), they cannot be refunded once the order has been pulled....

California residents pay sales tax - 9.50% as per LA Country's rate. If you hold a valid California Resale #, convo me with it and I shall refund your sales taxes.
Shipping
Default shipping method is USPS First Class mail on all orders.

Orders ship within 1 to 3 business days, unless extenuating circumstances are involved.... we have no postal service at our location, so do postal runs on MONDAY, WEDNESDAY AND FRIDAY EVENINGS ONLY. SAME DAY SHIPPING NOT ALWAYS AVAILABLE, and never on Thursdays, Saturdays, or Sundays. CUTOFF TIMES TO SHIP SAME DAY ARE PRIOR TO 9:00 A.M. PACIFIC TIME.

We do offer upgrades to Priority or Express mail, available through their respective listings. These upgrades are for the US ONLY, International customers please contact us...

Upgrade to DHL available for INTERNATIONAL ORDERS ONLY, VERY fast, usually less expensive than Express mail and trackable! Contact us for a quote with your country and postal code- most markets receive within 2-3 days after shipping, Canada can be 1-2 days! Only available on Mon, Tues, Wed, and Fridays. Orders must be completed, upgrades paid, and with all information early a.m. to ship same day.

If you should not receive your package in what you believe to be a timely manner, please contact us as soon as possible.

Excess shipping related charges refunded after shipping. Included in shipping charges are all packaging and printed materials, and FULL INSURANCE.

International customs: Any duties, taxes, and fees imposed by your particular country are your sole responsibility. We do not falsify documents.
Additional policies and FAQs
Privacy policy:

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through Etsy.com or its related sites and services.

1. Information we Collect
To fulfill your order, you must provide us with certain information (which you have authorized Etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product you’re ordering.

You may also choose to provide us with additional personal information for use in contacting you, or for setting up private listings such as for shipping upgrades.

2. Why we need your information and how it is used.

We rely on a number of legal bases to collect, use, and share your information, including:

As needed to provide our services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list;
if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as
1) providing and improving our services. We use your information to provide the services you requested and in our legitimate interest to improve our services.
2) Compliance with the Etsy Seller Policy and Terms of Use. We use your information as necessary to comply with our obligations under the Etsy Seller Policy and Terms of Use.
3. Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy. We share information with Etsy as necessary to provide you our services and comply with our obligations under both the Etsy Seller Policy and Etsy Terms of Use.
Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery and insurance companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law.
Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.
4. Data Retention
We retain your personal information only for as long as necessary to provide you with our services and as described in our Privacy Policy. However, we may also be required to retain this information to comply with our tax, legal and regulatory obligations, to resolve disputes, and to enforce our agreements. We generally keep your data for the following time period: 7 years.

5. Transfers of Personal Information Outside the EU
We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we are deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (for example, where we are required to store data for legal reasons) we will generally delete your personal information upon request.
*****Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
Complaint. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
How to Contact Us

For purposes of EU data protection law, I, Susan Oberman, am the data controller of your personal information.
If you have any questions or concerns, you may contact us at obersw [!at] gmail.com.
Alternately, you may mail us at:

Mary, not Martha, 1215 N. Holliston Ave., Pasadena, Ca, USA 91104

Please note - we utilize both Etsy and ShippingEasy to generate lables, providing each with the information necessary to ship your order. Both of their privacy policies are in compliance with the GDPR, and can be viewed here:

Etsy: https://www.etsy.com/legal/privacy/?ref=list

Shipping Easy: https://support.shippingeasy.com/hc/en-us/articles/115003637406-Privacy-Policy


Additional information:

PLEASE do NOT try to contact us via email.... instead, use Etsy's internal message system.

IF your order is lost in transit, we have insurance. Please contact us to proceed with a claim if your order is not received. You will need to digitally sign an affidavit swearing you did not receive your package.

We ship from our stockroom location in Pasadena, California. If you're in the area, contact us to obtain hours! The days and hours are very limited but if you want to come by to pick up your order we can usually arrange it. We are not set up for customers to come in to the stockroom to shop, unfortunately.

Items listed as "Old Stock - these are new items from a supplier's older inventory, so some are vintage. As we cannot be certain in which decade they originated, they will simply be described as such.

Items listed as "Vintage" are generally older than 20 or 30 years, sometimes from the mid century as in the case of some millinery leaves and flowers.... unless indicated otherwise, they may show a bit of aging, some fading or a bit of folding here and there. Please be aware of this when ordering, as we do not accept returns for condition that is typical of a vintage item.

More information

Last updated on Mar 16, 2016
Frequently asked questions
Wholesale availability

While we do not wholesale per se, on some items we can offer a discount when purchasing in large quantities. Please contact us for more information.

Custom and personalised orders

We are suppliers, not manufacturers.... sad to say we cannot offer any customization on items :(

Sizing details

The measurements of items are contained in the description... if there's something missing, please contact us so we can correct it!