SweetDreamToys

Please be sure to read the entire description of the item before you buy. I do my very best to describe items thoroughly, including the size, color and measurements. I will not refund for size or color issues.
Time frame - 2 week after you have received the package - items should be shipped back only to us within that time frame, not delivered If you are not satisfied with your purchase. All items must be return in original conditions without any physical changes with all of its components. We do not refund payment for delivery, only the cost of the product and you must pay return shipping.

If for any reason you are unhappy with your purchase, contact me as soon as possible and we will resolve any problem.

If you wish to cancel transaction (before the order was made and sent), please, note, that there is non-refundable 9% and Paypal fees (for USA - 1.9% + $ 0.30, other countries 2.9% + $ 0.30).

If you have made payment but decided to cancel the order while it was already sent to you, you will also be refunded a sum, except for above-mentioned commission fee, as the cancellation took place due to not fault of the seller.
You can cancel the order ONLY if it hasn't been sent yet. I won't cancel orders which have been already sent.

You will get the money back after the package is returned to the seller. While returning parcel, please give the seller a track number.

If you have not taken your order from your mail office for 14 days, the package will return to the sender. In this case, the return of the money (minus the cost of forwarding and taxes) only after I get my goods back.

Lost Packages is considered as lost if it doesn't come within 45 days from posting date and tracking info approves that. We will fill in the claim about the lost on our own.
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I accept payment through PayPal only.
Send the parcel after payment within three days. The faster you pay your order, the sooner I'll post the parcel and we will be happy with your cooperation!

The cost of delivery goes separately from the price of toy.
✔ Shipping method:

Shipping company: Ukrрost.
All packages are sent via international registered airmail from Ukraine.
It includes tracking number (it will be sent in e-mail notification). Each package has delivery confirmation.

Please note: some local postal services do not provide on-line tracking for international registered airmail. Such as: Germany, UK, France, Italy and Australian post.
Temporarily unavailable tracking for the USA and Canada. So I can track your package only while it's in Ukraine.

I cannot be held responsible for loss, damage or theft of your package once your package is shipped.

✔ Terms & Delivery time:

Delivery can occupy from 14 till 21 business days (sometimes till 45 days), I ask to consider it when you have decided something to get to certain date.

Please note the delivery time may vary and I can't be responsible for losses or delays.

But if there no ordered item during 45 days from the day of dispatching (according to the track) please let me know!
I apply officially for the paid search to my domestic post office (Ukrposhta), which lasts 2 month form the date of applying (within 6 months form the day of dispatching). Iwill get an official results of searching. Generally all items find their recepients! :-) That is what I can do for you!

✔ Shipping address:

Please confirm that your address is correct before purchasing. Buyers are responsible for any shipping costs of returned and resent packages that are as a result of an incorrect Checkout address.

Your purchase will be sent to the shipping address mentioned the paypal address.PLEASE NOTE! I ship to the address listed in the PayPal invoice. If you need an item sent to a third party, or another address, please contact me as soon as you can

✔ Custom Fees and Duties

Buyers are also responsible for any customs fees, taxes, tariffs, duties, etc. that may be incurred at the time of delivery. Please make sure that you are up to date with your own countries customs fees. Returns will not be accepted due to customs fees. Here is a site that will help you figure out if you will incur customs fees - http://www.dutycalculator.com/