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MasonJarDesignsbyCH's Shop Announcement

LOVE MASON JARS? This is your Etsy Store! We can do anytime custom so send us a message and we can create the perfect Mason Jar item!

Listings of my collection will be posted weekly Custom orders have become a huge part of my business. If you have a specific need or want to email me a picture of your space, no problem! Please message me through Etsy or you can email me at CindyFHarmon [!at] gmail.com. See a item you love and you want different colors? No problem to create you a one of the kind item just for you! Also on your requests if you can let me know your location so we can figure up shipping on your order :)

We specialize in one stop shopping for your special someone with wrapping the gift with a card directly to your gift giver. Let's have a conversation and happy shopping!

Most of our items are made to order and if you need these items within a 8 days please message me and let me know your exact date you need your package. Margarita glasses take 5 days from start to shipment, no exception due to the glue that needs to cure.

Official statement concerning toxicity and food safety from the glass paint company we use for all our products:
The paints that Mason Jar Designs by CH have been given the ASTM D-4236 seal of approval by Duke University, they are completely free of any hazardous materials. The paint we use hold the AP Seal of non-toxicity from ACMI and they conform to toy standard 71.3, and are deemed safe for use by children. All the paints we use paints, contain NO lead or cadmium, they are water based and contain only NON-TOXIC materials. Inadvertent contact with food or drink is not a health hazard. Any decorative or utilitarian pieces may be painted with the glass paint we use. . All our glassware is painted on the exterior of a drink container and not painted on the inside of the glass.

I do ship Internationally, you will need to private message me on pricing of shipping and you may have to pay tax on this items on delivery. I do not offer International Shipping directly from the listing.

If you live in Jacksonville Florida area, I do deliver! Call 256-227-7316

Please join our Facebook Page!

www.Facebook.com/MasonjardesignsbyCH

***please note if you are planing on purchasing your items and mail me a money order the order will not be mailed until payment is in hand ***

EXTREMLY IMPORTANT NOTE! I totally pride myself in making sure all of my customers are 100 percent happy with their items. I replace all items damaged in transit to you and require you to please send me a photo of your items and please send me your telephone number and pictures in a email at CindyFHarmon [!at] gmail.com.

If you are unhappy with the product, I will do my best to either remake the products or at your expense to ship back to me give you instore credit. I do not offer refunds. I am sorry :) We send a picture of finished products to customers of all our custom orders.

If you order a item from me and change your mind, you have a 24 hour window you can request a refund directly from a store listing. If you have ordered a custom order from me I do not offer last minute refunds.

FEEDBACK IS SO IMPORTANT TO ME! Please, please please if your are happy with your order with me tell your friends and family. If you are in anyway not happy with your order please contact me through Etsy first before you fill out a negative feedback. Communication is key to any relationship in life :)

WE AIM FOR 5 STARS WHICH IS LOVE! 4 STARS IS LIKE ANYTHING LESS....PLEASE CONTACT US FIRST :)

MasonJarDesignsbyCH's Shop Policies

Welcome

Mason Jar Design by CH we strive to give you 100% satisfaction with all purchases. Made to order products will take time to produce and exact completion will be communicated to you my email and Etsy message. Margarita glasses can not be shipped within 5 days of your order, they take for the glue to dry.

Payment

All products will be delivered promptly upon payment.
Pay Pal
Visa - Mastercard - Discover - American Express

Shipping

International orders are welcome. Overnight and weekend delivery will require an additional charge. Please let me know if you need your item any faster than 4-6 days.
We ship all our items Priority mail and if your item is broken or not, please contact us asap because we do insure all packages and will need pictures of the broken item. Priority mail is 2-3 days but with weather may take a day or two longer than stated on box. Please understand we can guess when your package will arrive but it is really on the USPS on getting the package and we hold no responsibility on the specific day your package will arrive other than overnight. All packages do have tracking numbers in your invoice, so please track your package after you get your confirmation email has been sent to you by me.

Refunds and Exchanges

If your item is broken or damaged I do require a picture of the item sent to me for any replacement of the products. Will be no problem for me to replace any broken or damaged items :)
If you are unhappy with your item please contact me asap. Your satisfaction is extremely important to me and will do what ever it takes to replace item. If you are unhappy with your product I will ask you to send back to me to get a instore credit for anything else in my store. I offer no refunds, only instore credit. Problems with your products? Send me a message and I will work with you on replacing products but I do not cover shipping costs for any items that are older than 30 days.

Additional Policies and FAQs

Made to order items are welcome and a listing will be created just for you!

I love business shop owners that want to carry my products that are interested in my products, please no wholesalers! Please message me if your interested in a bulk order and expect time to create for your shop. Please do not order items and place in "other" option. Please contact me and I will place a separate listing for you. Payment must be received before orders are filled.

Seller Information

Cindy Harmon
3127 Silverado Circle
Green Cove Springs, FL 32043
CindyFHarmon [!at] gmail.com
256-227-7316

Last Updated March 26, 2014