MaterialCultureFiber

Yarn and Fiber Hand-Dyed in Claremont, California

Claremont, California · 139 Sales

MaterialCultureFiber

Yarn and Fiber Hand-Dyed in Claremont, California

Claremont, California 139 Sales On Etsy since 2015

5 out of 5 stars
(41)

Announcement   Hi there! We are taking a mini-break from the shop for the month of February so we can wrap up our Stitches West Dyeing Extravaganza!!! Yarn Club orders will go out on February 17th, and there is still time to sign up for the last month of our Audubon club. If you REALLY NEED a yarn for a gift or a special occasion, please send me a convo and we will try to work something out!

Material Culture Fiber Arts is owned by Tria Belcourt, and is located in beautiful, historic Claremont, California. We provide luxurious yarns and fibers that are hand dyed in small-batches in my home studio. Tria has been a fiber artist for over 20 years, and started Material Culture in 2015. We are truly honored that you've chosen to spend your creative moments with our products. Our yarns and hand dyed fibers have been carefully curated from a variety of United States distributors. We choose our bases for level of softness, construction, wearability, and preparation of yarn and fiber. We also will only do business with companies that we feel value ethical business practices and labor standards.

Our offerings are both in-stock and specially dyed to order. Quantities indicate how many are currently in-stock, but Tria can dye a batch just for you if you'd like more than what you see. Use the sections listed on the left hand side of the shop (website) or in the sections drop down menu (mobile) to navigate between the sections.

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FREE SHIPPING ON ORDERS OVER $50 (must use coupon code) - All domestic orders (USA) over $50 ship free with coupon code "SHIP50". Coupon must be used at checkout and cannot be retroactively applied. May not be combined with other coupons.

Special order/dyed-to-order yarns & fibers take 3-4 weeks to ship.
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Please see our return & cancellation policy. Dyed-to-order requests cannot be cancelled once they are placed.

*Contact Me*
Use the "Contact Me" button on the left side of your screen, or contact me using one of the methods below.

Customer service hours:
M-Th: 9am - 6pm
F: 9am - 1pm
Excluding holidays and the occasional personal day

Facebook: http://www.facebook.com/materialculturefiber
Instagram @materialculturefiber
Email: materialculture15 at gmail dot com


Want to find out more? Check out this shop's About page.

Announcement

Last updated on Feb 9, 2017

Hi there! We are taking a mini-break from the shop for the month of February so we can wrap up our Stitches West Dyeing Extravaganza!!! Yarn Club orders will go out on February 17th, and there is still time to sign up for the last month of our Audubon club. If you REALLY NEED a yarn for a gift or a special occasion, please send me a convo and we will try to work something out!

Material Culture Fiber Arts is owned by Tria Belcourt, and is located in beautiful, historic Claremont, California. We provide luxurious yarns and fibers that are hand dyed in small-batches in my home studio. Tria has been a fiber artist for over 20 years, and started Material Culture in 2015. We are truly honored that you've chosen to spend your creative moments with our products. Our yarns and hand dyed fibers have been carefully curated from a variety of United States distributors. We choose our bases for level of softness, construction, wearability, and preparation of yarn and fiber. We also will only do business with companies that we feel value ethical business practices and labor standards.

Our offerings are both in-stock and specially dyed to order. Quantities indicate how many are currently in-stock, but Tria can dye a batch just for you if you'd like more than what you see. Use the sections listed on the left hand side of the shop (website) or in the sections drop down menu (mobile) to navigate between the sections.

===========================
FREE SHIPPING ON ORDERS OVER $50 (must use coupon code) - All domestic orders (USA) over $50 ship free with coupon code "SHIP50". Coupon must be used at checkout and cannot be retroactively applied. May not be combined with other coupons.

Special order/dyed-to-order yarns & fibers take 3-4 weeks to ship.
============================
Please see our return & cancellation policy. Dyed-to-order requests cannot be cancelled once they are placed.

*Contact Me*
Use the "Contact Me" button on the left side of your screen, or contact me using one of the methods below.

Customer service hours:
M-Th: 9am - 6pm
F: 9am - 1pm
Excluding holidays and the occasional personal day

Facebook: http://www.facebook.com/materialculturefiber
Instagram @materialculturefiber
Email: materialculture15 at gmail dot com


Want to find out more? Check out this shop's About page.

Tria Belcourt

Contact shop owner

Tria Belcourt

Reviews

Average item review
5 out of 5 stars
(41)
lauratrj

lauratrj on Jan 10, 2017

5 out of 5 stars

I absolutely love this yarn. The colors are even better than they appear in the pictures. I opted for the Mongolian sock option which is incredibly soft and I have no scratchy forehead problems from the hat I made as I sometimes do with plain wool. While this was my first purchase from Material Culture Fiber, it definitely won't be my last.

Marsha Kennedy

Marsha Kennedy on Jan 9, 2017

5 out of 5 stars

The actual skein of yarn was more of a turquoise color of blue but very beautiful. Very fast shipping!

View all 41 reviews

Shop policies

Last updated on September 2, 2016
Hello! Thanks for visiting. For more information about Material Culture Fiber Arts, see my About Page, visit my Facebook or Instagram pages!

Not seeing your favorite color or base yarn/fiber? I offer Dyed to Order options. Please contact me via Etsy Conversations before ordering if you need a rush on your items.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Thank you for visiting Material Culture Fiber Arts! I accept all major credit cards, PayPal, Etsy gift cards, and Material Culture gift cards.

ORDER CANCELLATION POLICY:
Unfortunately, I can not accept cancellations once an order has been processed. If you cancel an order right after placing it - I'm not going to be so strict, but please be sure of your order before you hit that last button. Also - please contact me with any questions or if there are special circumstances. I will usually get back to you within an hour or less, as long as you've messaged me during business hours.
Shipping
SHIPPING POLICIES
All in-stock orders ship within 2-3 business business days. Purchases made during a sale may take an additional 2 business days to ship. Dyed-to-order are usually shipped in 3-4 weeks, barring any back order situation.

Most packages ship USPS Priority Mail, which insures packages up to $50. I can insure larger packages for an additional cost. Current postal/insurance rates apply.

I use the mailing address Etsy provides me to ship. You as the customer are responsible for any additional shipping & handling charges incurred because of an incorrect address. If your Etsy address does not match the current address - please send me a message via Etsy Conversations. No store credit will be issued for any package that is lost due to delivery refusal or abandonment, or lost packages due to incorrect address.

***International Buyers***
At this time, I only offer International Shipping to Canada on my page. This is because I can track packages in Canada but not elsewhere. I am happy to ship internationally as a special request. Please send me a Conversation so we can discuss the best way to get your yarn and/or fiber to your door.

The general guidelines are as follows: You as the customer accept all risk and liability for lost packages. The overwhelming majority of international packages arrive within 2 weeks, but some have taken as long as 3 months to be delivered. If time is an issue, or you need to track the package, please consider upgrading to Priority International shipping. Check with USPS for current rates before ordering - it can get very pricey depending on where you live.

All international shipments are shipped with the correct customs form(s) attached. I will not ship any international purchase as a gift to avoid customs fees, nor will I undervalue the shipment. You as the customer are responsible for knowing the customs and import fees for their own countries. No store credit will be issued for any package that is refused or abandoned, or lost due to incorrect address on file with Etsy. Please be aware of any customs or duty charges for your country before contacting me to place an international order.
Refunds and Exchanges
RETURN/EXCHANGE POLICY:
In a perfect world... I would be the dyer of your dreams. Everything you order from me would match your imagination perfectly. Unfortunately, the wide range of cameras/computers/iPads/Androids/iPhones... they all show things slightly differently. Even our eyes see things differently. So I understand if you need to return something that doesn't quite live up to your expectations. I've established a return procedure to make sure things are fair for both of us. Please send me a message via Etsy Conversations following the steps below, to ensure a smooth exchange. Please note - returns are for store credit or exchange only.

1) Contact me within three days of delivery ***before returning your package***. We'll go by the reported delivery using the tracking number on your package to establish the timeframe. Please let me know if you would like a store credit or an exchange, and which item you would like as a replacement.

2) Mail your item back to me. I will provide you with a return address within one day of receiving your message. I must receive the item back within 2 weeks of the time you received your order in order to process your return. Items must be shipped back in sell-able condition (no smells, with original skein band intact, still in original condition). Custom colorways (colors designed at your request) may not be exchanged.

Buyer is responsible for shipping and handling both ways.

STORE CREDIT ONLY. No cash refunds.
Additional policies and FAQs
ETSY CONVERSATIONS/ CUSTOMER SERVICE:
Please allow at least 1 business day for messages to be returned. Occasionally, it may take longer for me to reply. This is especially true during periods of high production and holidays. If I have not returned your email within 24 hours, or if the matter is urgent, please contact me again. My regular working hours are normally Monday - Thursday, 8am - 5pm, Friday, 8am -12pm, not including holidays.