Announcement As seen on BuzzFeed.com and HGTV.com! Follow along on Instagram @motherrose for coupon codes and giveaways. Tag your photos with #MatriarchHandmade for your chance to be featured!
As seen on BuzzFeed.com and HGTV.com! Follow along on Instagram @motherrose for coupon codes and giveaways. Tag your photos with #MatriarchHandmade for your chance to be featured!
Seokyo Kim on Jul 24, 2016
I'm very pleased with my purchase. Autumn did a FANTASTIC job!! Thank you so much!
Handmaking custom goods for your home!
Established in January of 2012. Little side project of a Michigan born and raised SAHM.
Crafty midwestern mother who spends her spare time creating items especially for YOU and YOU home. Custom orders are ALWAYS welcome!
Accepted payment methods
- Accepts Etsy gift cards
- Other Method
If I am, for some reason, not able to fulfill your order, I will contact you within 1-2 business days of your purchase and refund your money.
All shipping is estimated and includes costs of shipping materials.
I do offer and encourage combined shipping, if interested. Please message me beforehand, so I can adjust prices accordingly or create a custom listing.
I will ship to the address on your Etsy account, if not messaged and asked otherwise when you are making your purchase.
Insurance is optional and costs an additional $1.75 for USA and $13.50 anywhere else. Please contact me before checkout if you choose to purchase insurance.
All mugs are sent out via priority mail which includes up to $50 of insurance.
All orders are sent with tracking information, please refer to your shipping notification for your tracking number.
ALL INTERNATIONAL ORDERS are responsible for all tariff and customs fees. Please be aware of these fees prior to purchase.
Refunds and Exchanges
No refunds will be accepted on handmade items being they are custom and made specially for YOU. If there is, for some reason, an error/mistake on my part, please message me and I will be happy to correct my mistake.
No refunds will be given for lost items. Being I send all my items with tracking information and keep all shipping receipts, I will not be held liable for lost items. But I will however do all I can to help track your item and resolve any issues of lost packages.
I package all items properly and label them as necessary for postal workers to handle with care. I will not be held liable for damaged goods.
Additional policies and FAQs
I wish for all my customers to happy and satisfied with their purchases and service. If there is something I can do to make your experience with my shop more delightful please contact me.
PLEASE NOTE - I hold ALL rights to any custom wall banner or coffee mug I design.