MauraJamesPrints

Visionary Art & Ecstatic Creatures

59 Sales On Etsy since 2013

0 out of 5 stars (17)

MauraJamesPrints

Visionary Art & Ecstatic Creatures

59 Sales

Maura M.

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Maura M.

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shipping 3 customer service 6

Shop policies

Last updated on October 5, 2018
Welcome to my shop and thank you for taking a look around!

Please feel free to send me a conversation or to contact me at mauramcn [at] gmail.com with any questions or comments. I love to do custom work and am happy to discuss any potential projects.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Prints and cards are protected by a heavy cardboard tube or cellophane wrapper and sturdy cardboard envelope to prevent damage in transit, but in the event there is any kind of issue with the materials, please notify me within seven (7) business days of receipt. It is my priority to leave you satisfied with your order, and I will respond promptly to discuss any issues with an order.

When purchasing with Paypal, you are covered by Paypal's terms and conditions, and would be eligible for a refund if there is significant mismatch between the item you have bought and its description and photos if you return the item within 2 weeks of purchase in its original condition and packaging.

Please note that refunds do not include original or return postage, both of which are the responsibility of buyer. Because of their one-of-a-kind nature, custom illustration orders cannot be returned unless the product has suffered material damage in transit.

Thank you!
Payment
Payment is accepted via Paypal. We may cancel purchases not paid via Paypal within 48 hours.
Shipping
All purchases will be shipped in a sturdy cardboard mailer or mailing tube via USPS First Class mail.

TIMING: Packages will be shipped within two (2) business days of payment unless otherwise specifically noted in shop announcements. Please note that shop is not responsible for USPS delays due to inclement weather, etc. If you need something delivered especially quickly, please contact me before purchasing to confirm that a shipping upgrade is available and to adjust shipping costs. Upgrading to Prioirty is only available within the US.

Shipping to destinations WITHIN the United States:
Please note that packages shipped to locations within the U.S. via First Class shipping automatically include a tracking number.

Shipping to destinations OUTSIDE the United States:
As per USPS policies, orders sent to countries other than the U.S. will not have a tracking number.

INSURANCE: Please contact me if you would like to add insurance for an additional fee for destinations both within and outside the US.
Additional policies and FAQs
Please note that all illustrations, including custom illustrations, come with a Personal Use License only (included with the price of the illustration). Exclusive Rights to all illustrations are maintained by the illustrator. Copies of custom illustrations (or variations of the illustration) may be reused in the future by the illustrator.