Jo B on Aug 11, 2016
Got my little baby Black Bamboo! Its huge, much bigger than I expected. Thank you so much. Glad to do biz with you.
Jay Newburgh on Jul 15, 2016
This little plant arrived in pristine condition. I planted it immediately, and it is doing just fine. Brilliantly packed. Speedy service. Prompt replies to inquiries.
Accepted payment methods
- Accepts Etsy gift cards
Refunds and Exchanges
After receiving the item, contact seller within 14 days if you would like to return an undamaged item. See below for damaged items. Refund will be given as money back or item exchange (buyer's choice). Buyer pays return shipping and shipping on any exchange they wish to make.
Return policy details
Returns, refunds or merchandise credit is only for the price of the item purchased and does not include the original cost of shipping. Please check your order as soon as you receive it and make sure all items are included and accounted for. If your order is damaged or items are incorrect or missing, please contact us at once using the Etsy message system. You must include a picture of the damaged or dead item. We cannot accept responsibility for claims filed more than 2 days after confirmation delivery. Our plants are guaranteed to be true to name and healthy at the time of shipment. We will replace or refund, at our option, any that prove to be misnamed or unhealthy. In no case shall we be liable for more than the purchase price of the plants. Unfortunately, we cannot guarantee the viability of our plants after arrival. Plants that perish due to neglect or factors beyond our control can not be guaranteed. We do not guarantee plants that perish due to customer neglect or factors outside our responsibility. The most common factors being: not watering a plant when necessary, extreme weather conditions such as heat and cold, plants that were not suitable for your climate.
Yellowing foliage from being in a box for up to a week is not uncommon. At times up to 50% yellowing can occur. Don't panic! It's not unusual. Your plant will eventually shed the yellow leaves. Bamboo goes through a few “growth spurts” from Spring through Fall. Your bamboo will add more foliage when it goes through its next period of growth. Water it what would be a normal rate for you area. Canes that have some damage from shipping may be cut back to just below the damage. This does not hurt bamboo and new shoots will emerge the next time your plant begins to put on new growth. Please use the Etsy messaging system if you have any questions about your plant when it arrives.