MayaGardensInc

Live bamboo plants for your home and garden.

Oregon, United States · 591 Sales

MayaGardensInc

Live bamboo plants for your home and garden.

Oregon, United States 591 Sales On Etsy since 2012

5 out of 5 stars
(76)
Maya Gardens, Inc.

Contact shop owner

Maya Gardens, Inc.

View all 59 items

Reviews

Average item review
5 out of 5 stars
(76)
Jo B

Jo B on Aug 11, 2016

5 out of 5 stars

Got my little baby Black Bamboo! Its huge, much bigger than I expected. Thank you so much. Glad to do biz with you.

Jay Newburgh

Jay Newburgh on Jul 15, 2016

5 out of 5 stars

This little plant arrived in pristine condition. I planted it immediately, and it is doing just fine. Brilliantly packed. Speedy service. Prompt replies to inquiries.

View all 76 reviews

Shop policies

Last updated on August 12, 2016

Accepted payment methods

  • Accepts Etsy gift cards
Payment
We accept PayPal, direct check out and Etsy gift cards. Orders can not be canceled once they have been shipped.
Shipping
We ship on Mondays and Fridaysyear round. If there are adverse weather conditions we may hold your order for you to make sure your live plants arrive healthy. Normally this is only for a short time, 7-10 days. We have seen extreme heat conditions where we have held orders for up to a month. Please ask for a refund if you do not want to wait. Your payment must clear before we can ship. Once cleared, your order will go out on the next scheduled shipping day.
Refunds and Exchanges
We are actually pretty easy on returns and refunds. Just ask, that's usually all it takes.....but, here is the written policy:

Return policy:

After receiving the item, contact seller within 14 days if you would like to return an undamaged item. See below for damaged items. Refund will be given as money back or item exchange (buyer's choice). Buyer pays return shipping and shipping on any exchange they wish to make.

Return policy details

Returns, refunds or merchandise credit is only for the price of the item purchased and does not include the original cost of shipping. Please check your order as soon as you receive it and make sure all items are included and accounted for. If your order is damaged or items are incorrect or missing, please contact us at once using the Etsy message system. You must include a picture of the damaged or dead item. We cannot accept responsibility for claims filed more than 2 days after confirmation delivery. Our plants are guaranteed to be true to name and healthy at the time of shipment. We will replace or refund, at our option, any that prove to be misnamed or unhealthy. In no case shall we be liable for more than the purchase price of the plants. Unfortunately, we cannot guarantee the viability of our plants after arrival. Plants that perish due to neglect or factors beyond our control can not be guaranteed. We do not guarantee plants that perish due to customer neglect or factors outside our responsibility. The most common factors being: not watering a plant when necessary, extreme weather conditions such as heat and cold, plants that were not suitable for your climate.
Yellowing foliage from being in a box for up to a week is not uncommon. At times up to 50% yellowing can occur. Don't panic! It's not unusual. Your plant will eventually shed the yellow leaves. Bamboo goes through a few “growth spurts” from Spring through Fall. Your bamboo will add more foliage when it goes through its next period of growth. Water it what would be a normal rate for you area. Canes that have some damage from shipping may be cut back to just below the damage. This does not hurt bamboo and new shoots will emerge the next time your plant begins to put on new growth. Please use the Etsy messaging system if you have any questions about your plant when it arrives.