MayaValentino

Handmade Jewelry Boutique Online shop

Miami, Florida | 2684 Sales

MayaValentino

Handmade Jewelry Boutique Online shop

Miami, Florida 2684 Sales On Etsy since 2014

5 out of 5 stars (501)
Maya Valentino

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Maya Valentino

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Announcement    Hello we are Maya Valentino Handmade Jewelry. Israeli based producer & designer of luxury jewelry. Coming from a background of classical art, and years of experience in jewel crafting had given our artist a close look and ability in creating a fusion of generations, with modern, fresh design everyday and luxury designs in genuinely sensual art.

Custom orders available, please contact via Etsy conversation.
https://www.etsy.com/il-en/conversations/new?with_id=55458267

Whole sale available, please contact via Etsy conversation.
https://www.etsy.com/il-en/conversations/new?with_id=55458267

Expedited shipping methods are available at the check out.
https://www.etsy.com/il-en/conversations/new?with_id=55458267

How to check out via PayPal without PayPal account?
https://www.youtube.com/watch?v=DrwFj5ShAZ0&t=2s

Announcement

Last updated on Jan 18, 2019

Hello we are Maya Valentino Handmade Jewelry. Israeli based producer & designer of luxury jewelry. Coming from a background of classical art, and years of experience in jewel crafting had given our artist a close look and ability in creating a fusion of generations, with modern, fresh design everyday and luxury designs in genuinely sensual art.

Custom orders available, please contact via Etsy conversation.
https://www.etsy.com/il-en/conversations/new?with_id=55458267

Whole sale available, please contact via Etsy conversation.
https://www.etsy.com/il-en/conversations/new?with_id=55458267

Expedited shipping methods are available at the check out.
https://www.etsy.com/il-en/conversations/new?with_id=55458267

How to check out via PayPal without PayPal account?
https://www.youtube.com/watch?v=DrwFj5ShAZ0&t=2s

Reviews

Average item review
5 out of 5 stars
(501)
See reviews that mention:
quality 130 shipping 61 customer service 143
View all 501 reviews

About

Maya Valentino - Handmade Jewelry

Maya Valentino portrays the combination of two generations, uniting between the vision and expertise of my grandmothers, to the handcrafting techniques of our artisan. Refined to the highest level, the age old knowledge shines through in our delicate craft.

Leaving my day work in an Israeli hi-tech company, I sought to pursue an old passion of mine - crafting and creating jewelry.
In my free time, I perform as a DJ in night clubs, taking a lot of inspiration from the night scene, young fashion and the shine and glamour of night life.

These days I spend my time researching different designs, taking inspiration from every aspect of life, creating new and refreshing jewelry styles, so you can keep enjoying our products.

Shop members

  • Tommy Yaakov

    Owner

    My name is Tommy Yaakov, and I am the proprietor of Maya Valentino handmade jewelry. The company takes it's name after my beloved grandmothers, Maya Roitrob and Valentina Sophonov.

  • Zohar Olshanski

    Designer

    Hair stylist

  • Stas Shvetsov

    Designer

    Graphic & Web Designer

  • Marina Roitrub

    Designer

    Nail Art&Design

  • Anna Furaev

    Photographer

    Makeup artist & Photographer

Shop policies

Last updated on June 16, 2019
Hello and welcome to our shop.

All the products on the list were handmade with special care for every little detail. Maya Valentino uses only crystals by Swarovski®.
We use top grade nickel free materials, combining different types of silver and gold plating.
Adding only high grade Swarovski® crystals and acrylic pearls to our designs, creates the perfect harmony between luxury and finesse.
Using modern handcrafting techniques gives us the ability to create jewelry of the highest quality, imbuing it with true love and passion to the art.

Please read our shop policies before committing to purchase.
Feel free to contact me if you have any questions about your order, product information or shipping methods.
Wholesale inquiries are welcome, convo us to find out the terms and pricing.

Browse around, you are sure to find something to fit your style!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
Please Read our Policies thoroughly:

I accept refunds, no questions asked as long as they are returned within 3 days with unused and undamaged item. Please, remember the shipping costs for both sides is on your responsibility, we are not accepting used or damaged item and items that shipped or customer contact after Policy times without notice.

Refunds or exchanges for all orders will be charged 30% Plus + Standard shipping 7.5$ \ Expedited \ Express shipping ans 30% off item price shipping restocking fees, Since the products are specially made according to the customer's choice according to the Finish \ Plating color, Crystal color, side and all the other options that exist in the store, please respect that.

The package should be sent out to us within 7 days from the date you receive the + providing a tracking number.

Please notice we will not be able to accept Customized orders, Sale items,
Bulk Orders - Discounted Orders These sales are final!

We will not accept back multiple items purchased by the customer to want to test a preference for a particular product, I hope you understand this, all the products are specially designed for the customer's choice.

Any problem, question, or service for the product, feel free to contact at anytime, we friendly and tacking care for all our customers 💖💖💖💖💖

1 Year plating Warranty for our items, without no exchange.
We guarantee repair or replace your mounting without charge if any defects found during this period. If your jewelry becomes damaged as a result of a manufacturer defect, Maya Valentino will repair or replace the item, at our option, without charge, Guarantee excludes all damages caused by abuse or normal wear. use of product in the shower, pool, Dish washing, contact with water, perfume, cream is not recommended.


Questions about your order?

Any problem feel free to contact via Etsy conversation we will do our best to provide the best service.
Payment
Shopping with us is safe and secure using Pay pal, all major Credit cards are accepted on PayPal. If you having problem buying using PayPal, we offer a charge by phone service.
Please convo us with beforehand.

Please note that if you are paying by e-check through PayPal, your order will be shipped at the moment we receive confirmation from PayPal, that your e-check has cleared (this process usually takes a few days).

For customers living in Israel:
המחירים המופיעים באתר, אינם כוללים מע"מ ואין לנו דרך לעשות זאת באופן אוטומטי, אמכם
הסליחה מכיוון שאנו מחויבים לגבות מע"מ עבור רכישות מישראל
הלקוח יחויב ב17% נוספים, סליחה ותודה על ההבנה.
ישנה אפשרות להזמין פריטים מהאתר, גם אם אין לכם חשבון בפייפאל. אנא השאירו הודעה עם מספר הטלפון שלכם ונתקשר כדי לחייב אתכם באשראי בטלפון
0548-151-621.
Shipping
We ship worldwide using Israel Post shipping services.
Shipping for every item costs 7.5 USD + 1 USD for any other item, to all destinations, and includes shipping insurance.
All orders ship within three business days of payment confirmation, and are expected to arrive after 14-21 business days. Sundays, Fridays, and Saturdays are not considered business days.
Shipping and delivery may delay because of holidays, please convo us if your items have not arrived within 21 business days.

We also offer the following shipping methods:

Israel Post "ECO Post" expedited shipping - full tracking and faster standard shipping Estimated distribution time for most destinations: 7-9 business days, estimated delivery time to Australia and Hong Kong: 10-12 business days.

5-8 Business Days to:
United States, United Kingdom, Australia, Austria, Italy, Ireland, Belgium, Brazil, Germany, Denmark, Hong Kong, Greece, Japan, Netherlands, Poland, Spain, Norway, Switzerland, Sweden, Portugal, Finland, France, Canada.

updated on Etsy platform for some reason so you can track the package and get all the information here:
http://www.israelpost.co.il/itemtrace.nsf/mainsearchNOHE?OpenForm&L=EN

EMS delivers items within 4-6 business days to major destinations around the world.
The estimated time to transfer to each country varies according to the destination country and does not include delays caused by customs clearance or any other authorized entity.
Contact number necessary in this shipping method courier will call before delivery, please leave a contact number into a note in cart or contact via Etsy conversation:
https://www.etsy.com/il-en/conversations/new?with_id=55458267

http://www.israelpost.co.il/itemtrace.nsf/mainsearchNOHE?OpenForm&L=EN

UPS Express saver - Full tracking 1-3 business days to most destinations in the world.
Contact number necessary in this shipping method courier will call before delivery, please leave a contact number into a note in cart or contact via Etsy conversation:
https://www.etsy.com/il-en/conversations/new?with_id=55458267
*KNOWN ISSUES*

Shipment to Germany - please allow an additional week for arrival, as we have experienced that deliveries often get delayed due to the German postal service processes.

Shipment in Israel - we ship using express shipping

Please note that you may be charged certain customs fees according to your country's rules and regulations, which are not in our control.
International customers are responsible for all fees associated with shipping to their respective countries. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches your country. The recipient must bear additional charges for customs clearance; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates. All international orders will have full value declared on customs forms - no exceptions.

I am not responsible for the loss or damage during transit but if you have any issues, please contact me, and I will do everything to help out Trust me I care for you, Lost items, Happened only once in since we started to sale on Etsy, we opening a distribute on postal service and wait until they finish to examine the issue, and only after an investigation and a decision by the postal service we provide refund to the customer, this process can take about a month, and we are strict about this process because some of our customers took advantage of the fact that sometimes shipments delayed or not properly updated, Sorry and thank you for your consideration.
Additional policies and FAQs
Please do not file a Paypal Dispute without let us know of any problems first; This action can have a very adverse effect on the transactions for both sides.
Be sure that your complete satisfaction is of at most importance to us. Our team will be it best to resolve any issues that may arise.

for further information or any questions that you may have, feel free to contact us at:
http://www.mayavalentino.com/#!contact/c24ju
Info [!at] mayavalentino.com
alternatively, just convo us we will answer as quickly as possible.

Enjoy, and come back often! We are full of new ideas and will list new items
Thank you, Maya Valentino.

More information

Last updated on Aug 9, 2018
Frequently asked questions
Custom and personalized orders

Yes we accept custom orders for most of the requests, by changing crystal & plating color, Size or create a unique piece from 0, basic options are available in most of the listings, for more options or complicated requests, feel free to contact via Etsy conversation:

Please contact via Etsy conversation

Sizing details

Most of the sizes are available in our listing, please if you are not sure in any detail, or want to request your personal size, or check if the item fits good to your size, feel free to contact.

Please Contact via Etsy conversation

Care instructions

We provide up to 1 year warranty, warranty excludes all damage caused by abuse wear, Please do not use the item in: SHOWER, POOL, SEA, DISH WASHING, HAND CREAM, PERFUME, CONTACT WITH WATER is not recommended.

If your item is damaged after year or worst use we can also provide service, please contact and provide photos that we can assist and resolve the problem, Service for products that went wrong because of unreasonable use will be paid.

Any issue you can contact via Etsy conversation and we will do our best to resolve any problem.

Please contact via Etsy conversation

Gift wrapping and packaging

Yes we accept gift wrapping, but not recommend let me be honest, Shipping companies do not always treat the package as gently as we expect, it is very important to note that although we pack the product in the best possible way, the gift wrapping can be damaged, so we recommend and prearrange packaging for each case, we want our customers to be satisfied!

Wholesale availability

Yes we accept and offer wholesale discount, the wholesale prices depends on total order Quantity and big Quantity of each piece can take effect on the price, we also provide a service for our Wholesale customers.

Wholesale is little bit more then 750 notes that available in this FAQ answer, recommend to contact and work with us in your Conditions, We BELIEVE that you can turn from a small seller into a huge shop with our assist, prices and service.

Please contact via Etsy conversation

Did Ear cuff comes with a Similar stud?

Yes, Left or Right options in our ear cuff earrings goes with a similar stud.

For Example you choose "Silver - left" you will receive an ear cuff for left ear and similar stud for the right ear, some ear cuff earrings even come with 2 studs, you can see all this information in photos.

if you are not sure you always can contact and ask for specific item information.

Please contact via Etsy Conversation.

I have a sensitive ears, Did you have a solution?

Yes, we have a few solutions for sensitive ears everybody have a different Sensitivity, so the solutions shown below are a testimonial only.

1. the simplest solution that you can test at home, just take a little bit Transparent nail polish put on the stud, Wait until it is dry, and test on your ear, If this helped repeat the action from time to time.

2. We can made our items with silver or stain-steel studs, of course only if you know that you are not sensitive to this materials.

3. You already tried all the ways and your ears steel infected after using different materials and you afraid to try again.

NO PROBLEM most of the earrings we have in our shop can created in Clip-on version.

just let us know via Etsy conversation

I didn't have a pierced ears! did you have a solution?

NO PROBLEM most of the earrings we have in our shop can created in Clip-on version.

just let us know via Etsy conversation

Did you offer bulk order discounts?

Hi yes we offer bulk order discounts please contact via Etsy conversation, tell us about the item you need and quantity and we will gave you the best price we can!

Please contact via Etsy conversation

I can't check out via PayPal did you have another method?

Yes, if you do not have a PayPal account, you can check out via PayPal with credit card, in a few seconds, really easy process, tutorial link from YouTube attached below:

https://www.youtube.com/watch?v=J8XoFnFAwuc

*Just copy and paste the link in web address window in top of your browser*

or you can Transfer payment via Western union, Money gram and other, for this solution please contact via Etsy conversation.