Mayahelena

Artisan Gemstone Jewelry

Franklinville, New Jersey
| 5,463 Sales | 5 out of 5 stars 5 out of 5 stars

Rave reviews

Average review rating is 4.8 or higher

Announcement    Most of my made to order designs ship within 5 business days ★ If you need something by certain date leave me a note with your order or message me ★ Every purchase arrives gift wrapped and without price tags or receipt ★ I'm happy to customize my designs for you ★ My stones are semi precious and some minor flaws like inclusions, micro scratches, and imperfections in shape are expected ★

Announcement

Last updated on Nov 25, 2022

Most of my made to order designs ship within 5 business days ★ If you need something by certain date leave me a note with your order or message me ★ Every purchase arrives gift wrapped and without price tags or receipt ★ I'm happy to customize my designs for you ★ My stones are semi precious and some minor flaws like inclusions, micro scratches, and imperfections in shape are expected ★

Items

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Elzbieta

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Elzbieta

Reviews

Average item review
5 out of 5 stars
(1929)
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About Mayahelena

Sales 5,463
On Etsy since 2008

Shop members

  • Elzbieta

    Owner, Designer, Photographer

Shop policies

Last updated on May 10, 2022
Thank you for visiting my store :)

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Cancellations

Cancellations: accepted

Request a cancellation: within 2 days of purchase

Payment

Please make your payment immediately upon checkout. If your payment is delayed for any reason please contact me. If I have not heard from you and payment is not received within one day of checkout, the purchase will be canceled.

You can make a secure payment through PayPal. If you do not have a PayPal account, you can still use their service to safely use your credit or debit card.

CUSTOM ORDERS
All custom orders payments are due upfront. I will send images of your piece for your approval before sending it.

Shipping

A lot of items in my store are made to order. I make every effort to ship them within usual 5 business days but some delays happen due to a variety of reasons not always in my control. Please be understanding and know that I take pride in my pieces and take time to make them. If you need an item by any specific date leave me a note with your order and contact me directly.

I use USPS First Class shipping. If you would like to upgrade to Priority or Express shipping, this can be done for an additional charge. Please convo me ahead of time so I can make a listing especially for you.

I use recycled materials as much as I can to ship my items. Expected third party packaging with your item in it. All items arrive gift wrapped. I use minimal approach to packaging my items. No "box inside a box" nonsense. Simple cotton filled gift box with my logo, product card if available, and a ribbon. I do not include your purchase receipt.

• INTERNATIONAL SHIPPING •
It can take up to 6 weeks for the packages to arrive in some countries due to the mere distance, customs procedures, and swiftness (or lack of it) of the post office.

Once the package is deposited with the shipping company I have no control over it.The customer is responsible for tracking of their packages following the tracking info provided by Etsy. I can't provide personal shipping info on all of my items.

Please be advised that the European Union countries apply customs charges for items of value bigger than 35 euro.
Shipping labels are by default marked as merchandise and I have no ability to change that.

Additional policies and FAQs

Most of my items are made to order. The pictures are design guidelines, which I try to follow closely. Some variations - due to the nature of the creative process and the uniqueness of the natural materials used - are unavoidable.

My stones are semi precious and some minor flaws like inclusions and micro scratches are expected.

Taking Care of Your Handmade Pieces
Hand made pieces and natural stones require more care in handling than mass produced ones. Please store them separately to prevent from tangling, avoid tossing hem in the bottom of your handbag, sleeping or working out wearing them. You will enjoy them much longer.

Repair
I will gladly repair any damage that might have happen to your piece due to a normal wear and tear for a very reasonable fee plus shipping.

Special Requests
I'm open to suggestions including metals, colors and finishes to my listings. There's a world of possibilities out there :)

If you have any questions at all, please feel free to convo me without hesitation. I am more than happy to customize pieces for you and if you like an item that is already sold, I probably will be able to make it again.