Mayahelena
Announcement Most of my made to order designs ship within 5 business days ★ If you need something by certain date leave me a note with your order or message me ★ Every purchase arrives gift wrapped and without price tags or receipt ★ I'm happy to customize my designs for you ★ My stones are semi precious and some minor flaws like inclusions, micro scratches, and imperfections in shape are expected and admired ★ The labradorites, like all stones in my store are semi-precious, not gem quality. Imperfections in cut and color, inclusions, micro scratches and chips are to be expected and appreciated ★
Announcement
Most of my made to order designs ship within 5 business days ★ If you need something by certain date leave me a note with your order or message me ★ Every purchase arrives gift wrapped and without price tags or receipt ★ I'm happy to customize my designs for you ★ My stones are semi precious and some minor flaws like inclusions, micro scratches, and imperfections in shape are expected and admired ★ The labradorites, like all stones in my store are semi-precious, not gem quality. Imperfections in cut and color, inclusions, micro scratches and chips are to be expected and appreciated ★
Items
Featured items
All Items
Reviews
-
![]()
Patricia on Oct 2, 2022
5 out of 5 starsBeautiful. Great service and care taken with my pendant. Definitely recommend
-
![]()
-
![]()
Davona on Aug 1, 2022
5 out of 5 starsThis necklace is so beautiful! I can't get over the gorgeous colors, and flash in each piece! I plan on ordering more soon, as there are so many pieces I love! Thank you so much Mayahelena for such a beautiful piece of jewelry.
-
![]()
Katie on Jul 29, 2022
5 out of 5 starsgreat necklace purchased one years ago and have worn it every single day for years until it finally had its last day and decided to get a new one!
-
![]()
Monica on Jun 27, 2022
5 out of 5 starsVery beautiful and amazingly crafted. Small and dainty. Fast responses to messages and very polite and nice.
-
![]()
-
![]()
Molly on Oct 4, 2022
5 out of 5 starsReally beautiful necklace - I love it! Beautiful packaging. Secure shipping. Thanks!
-
![]()
Rachel on Oct 4, 2022
5 out of 5 starsThis is a well made necklace. It’s a pretty color of purple. I will enjoy wearing it.
-
![]()
-
![]()
About Mayahelena
-
![]()
Studio remodeling in progress! -
![]()
In the effort to reduce waste I will be using recycled materials for shipping my products.
Shop members
-
Elzbieta
Owner, Designer, Photographer
Shop policies
Accepted payment methods
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Returns and exchange details
If you are unhappy with your purchase, you can return it within 5 business days for a full refund minus the shipping charge. Please convo me before returning an item. The item has to be in unused condition and I expect you to send it in the original packaging.
CUSTOM ORDERS / CUSTOMIZATION
I don't accept returns on custom or special customization orders. I can make changes but that will involve additional charges. Custom orders take long time to make and in most cases are not suitable for resale. After you approve it the item it is shipped and the sale is final.
Payment
You can make a secure payment through PayPal. If you do not have a PayPal account, you can still use their service to safely use your credit or debit card.
CUSTOM ORDERS
All custom orders payments are due upfront. I will send images of your piece for your approval before sending it.
Shipping
I use USPS First Class shipping. If you would like to upgrade to Priority or Express shipping, this can be done for an additional charge. Please convo me ahead of time so I can make a listing especially for you.
I use recycled materials as much as I can to ship my items. Expected third party packaging with your item in it. All items arrive gift wrapped. I use minimal approach to packaging my items. No "box inside a box" nonsense. Simple cotton filled gift box with my logo, product card if available, and a ribbon. I do not include your purchase receipt.
• INTERNATIONAL SHIPPING •
It can take up to 6 weeks for the packages to arrive in some countries due to the mere distance, customs procedures, and swiftness (or lack of it) of the post office.
Once the package is deposited with the shipping company I have no control over it.The customer is responsible for tracking of their packages following the tracking info provided by Etsy. I can't provide personal shipping info on all of my items.
Please be advised that the European Union countries apply customs charges for items of value bigger than 35 euro.
Shipping labels are by default marked as merchandise and I have no ability to change that.
Additional policies and FAQs
My stones are semi precious and some minor flaws like inclusions and micro scratches are expected.
Taking Care of Your Handmade Pieces
Hand made pieces and natural stones require more care in handling than mass produced ones. Please store them separately to prevent from tangling, avoid tossing hem in the bottom of your handbag, sleeping or working out wearing them. You will enjoy them much longer.
Repair
I will gladly repair any damage that might have happen to your piece due to a normal wear and tear for a very reasonable fee plus shipping.
Special Requests
I'm open to suggestions including metals, colors and finishes to my listings. There's a world of possibilities out there :)
If you have any questions at all, please feel free to convo me without hesitation. I am more than happy to customize pieces for you and if you like an item that is already sold, I probably will be able to make it again.