Mayasgems

BEST prices & one stop shop for beads,findings,&jewelry

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    ***USPS Shipping Delays*** Orders sent by regular first class mail are being processed within 1 day, but travel time is currently 10-14 days through the post office. Please upgrade at Checkout to Priority if your items are time sensitive.

Announcement

Last updated on Dec 8, 2020

***USPS Shipping Delays*** Orders sent by regular first class mail are being processed within 1 day, but travel time is currently 10-14 days through the post office. Please upgrade at Checkout to Priority if your items are time sensitive.

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Mayas Gems

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Mayas Gems

Reviews

Average item review
5 out of 5 stars
(9242)
See reviews that mention:
Quality 1650 Shipping 2057 Customer service 658

About Mayasgems

Sales 45,575
On Etsy since 2013

Customer Service, Selection, and Quality are the staples with which we hope to continue our business for the next generation.

Welcome to the Maya's Gems Etsy Shop.

Maya's is a family owned and operated business. We are located in Dallas, Texas. We have been in the same location across from the Dallas World Trade Center for 35+ years now.

Our family has been offering products at a wholesale level for retail stores since 1976. Our business has included jewelry, beads, gifts, and accessories throughout it's tenure. Our goal has always been to keep our customer service at an elite status by treating all of our customers like family. The way we continue to accomplish that, is simply by keeping our business small. We keep our overhead costs low and our turnover of employees to a minimum. This helps us keep an expected level of customer service and personal responsibility with all of our customers.

We currently specialize in Sterling Silver jewelry, Chain, and findings to make jewelry. We have since added Bronze Jewelry, Watches, and Women's Accessories in recent years. We will continue to work within our factories to make all of these categories stronger as the years pass. Complacency is not in our nature. We are always designing and trying to make our products better. Please feel free to visit our website for our full collection of jewelry. www.mayasgems.com

If you are an existing customer you know we pride ourselves on service, value, and especially quality. We always welcome feedback about any and all of our products. If you are a new customer, we welcome you to try first hand what are company is all about. Whether you are looking for quality finished jewelry, watches, or findings to make your own jewelry, we pride ourselves on offering you a vast selection with competitive pricing on all our products.

Customer Service, Selection, and Quality are the staples with which we hope to continue our business for the next generation.

Thank you for the opportunity.

Shop members

  • Mayas Gems

    Owner

Production partners

  • AD Beads

    Dallas, TX

    This item is Made by our Production Team in Dallas, TX

  • Mayas Gems

    Dallas, TX

    Made at our Factory

Shop policies

Last updated on May 24, 2015
Welcome to the Maya's Gems Etsy Shop.

Mayas Gems is a family owned and operated business. We are located in Dallas, Texas. We have been in the same location across from the Dallas World Trade Center for 35+ years now.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
As Always, your satisfaction is guaranteed and we want you to be a happy customer!

MAYAS GEMS goes to great lengths to make sure that all items are given an accurate description and size.

RETURNS:
Please convo us before returning any items. No returns are accepted unless it is authorized by CONVO request. We accept returns within 14 days in the original unused condition. Refund is ALWAYS LESS the shipping fees. It is the customers responsibility to pay for any return shipping with tracking. All postage due will be returned to the sender. Customer should insure all return packages for their protection. MAYAS GEMS is not responsible for returns that are lost in the mail.

There will be no refunds on wire, and chain as these are already cut to your order.
Payment
Payments are accepted through PayPal and Etsy Direct check out..

Credit cards can also be used on Paypal without signing up for a paypal account,
Here is detailed information on using your credit card through PayPal- Scroll to the bottom: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
Please make all payments through ETSY. If you need to arrange for alternate payment methods, please send us a note and we will do our best to accommodate your request.
Shipping
SHIPPING: Shipping charges are a combination of postage cost, shipping supplies, gasoline and insurance when applicable. MAYAS GEMS does NOT profit on shipping charges.

MAYAS GEMS ships orders on business days, MONDAY - FRIDAY.
No Shipping on Saturday and Sunday. All orders are processed and shipped 1-3 BUSINESS DAYS from the date of your order.

RUSH SHIPMENTS are only accepted when using Priority Mail Link and need 1-2 business days to process the order. If you are in a bind, please contact us prior to placing your order.

All orders will have a tracking number and will be updated to your order once shipped.

INTERNATIONAL IMPORTANT NOTE:
It is the buyers responsibility for payment of all Customs duty taxes and fees for their purchase. Customers are responsible for their country laws and restrictions. If the customer refuses their package because they do not want to pay customs taxes and fees, or customs refuses delivery due to restrictions, no refunds or replacement/exchange of product is granted-no exceptions.

Note: It is illegal to ask the seller to lower the value of your package to avoid Duty tax.


MAYAS GEMS ask that international customers allow 2-4 weeks for delivery time and Holidays can take longer, We are not responsible for Customs delays.
Additional policies and FAQs
We offer wholesale pricing on all items.
We are direct importers and are more than willing to discuss wholesale purchases. Just let us know!