Mayasgems
Buyers are raving!
This shop got multiple 5-star reviews in the past 7 days.
Announcement ***USPS Shipping Delays*** Orders sent by regular first class mail are being processed within 1 day, but travel time is currently 10-14 days through the post office. Please upgrade at Checkout to Priority if your items are time sensitive.
Announcement
***USPS Shipping Delays*** Orders sent by regular first class mail are being processed within 1 day, but travel time is currently 10-14 days through the post office. Please upgrade at Checkout to Priority if your items are time sensitive.
Items
All Items
Reviews
-
![]()
-
![]()
-
![]()
-
![]()
SungHee on Feb 22, 2021
5 out of 5 starsLoved! Bought one as a gift and it was great quality and very pretty.
-
![]()
Delores retsiger on Feb 20, 2021
5 out of 5 starsVery good workmanship and quick delivery. I am very pleased with all. Will definitely order other items.
-
![]()
-
![]()
-
![]()
Nancy Frankart on Feb 25, 2021
5 out of 5 starsIt’s perfect, can easily add charms, beautiful quality , I love it
-
![]()
-
![]()
About Mayasgems
Customer Service, Selection, and Quality are the staples with which we hope to continue our business for the next generation.
Welcome to the Maya's Gems Etsy Shop.
Maya's is a family owned and operated business. We are located in Dallas, Texas. We have been in the same location across from the Dallas World Trade Center for 35+ years now.
Our family has been offering products at a wholesale level for retail stores since 1976. Our business has included jewelry, beads, gifts, and accessories throughout it's tenure. Our goal has always been to keep our customer service at an elite status by treating all of our customers like family. The way we continue to accomplish that, is simply by keeping our business small. We keep our overhead costs low and our turnover of employees to a minimum. This helps us keep an expected level of customer service and personal responsibility with all of our customers.
We currently specialize in Sterling Silver jewelry, Chain, and findings to make jewelry. We have since added Bronze Jewelry, Watches, and Women's Accessories in recent years. We will continue to work within our factories to make all of these categories stronger as the years pass. Complacency is not in our nature. We are always designing and trying to make our products better. Please feel free to visit our website for our full collection of jewelry. www.mayasgems.com
If you are an existing customer you know we pride ourselves on service, value, and especially quality. We always welcome feedback about any and all of our products. If you are a new customer, we welcome you to try first hand what are company is all about. Whether you are looking for quality finished jewelry, watches, or findings to make your own jewelry, we pride ourselves on offering you a vast selection with competitive pricing on all our products.
Customer Service, Selection, and Quality are the staples with which we hope to continue our business for the next generation.
Thank you for the opportunity.
Shop members
-
Mayas Gems
Owner
Production partners
-
AD Beads
Dallas, TX
This item is Made by our Production Team in Dallas, TX
-
Mayas Gems
Dallas, TX
Made at our Factory
Shop policies
Mayas Gems is a family owned and operated business. We are located in Dallas, Texas. We have been in the same location across from the Dallas World Trade Center for 35+ years now.
Accepted payment methods
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
The following items can't be returned or exchanged
- Custom or personalized orders
Returns and exchange details
MAYAS GEMS goes to great lengths to make sure that all items are given an accurate description and size.
RETURNS:
Please convo us before returning any items. No returns are accepted unless it is authorized by CONVO request. We accept returns within 14 days in the original unused condition. Refund is ALWAYS LESS the shipping fees. It is the customers responsibility to pay for any return shipping with tracking. All postage due will be returned to the sender. Customer should insure all return packages for their protection. MAYAS GEMS is not responsible for returns that are lost in the mail.
There will be no refunds on wire, and chain as these are already cut to your order.
Payment
Credit cards can also be used on Paypal without signing up for a paypal account,
Here is detailed information on using your credit card through PayPal- Scroll to the bottom: http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
Please make all payments through ETSY. If you need to arrange for alternate payment methods, please send us a note and we will do our best to accommodate your request.
Shipping
MAYAS GEMS ships orders on business days, MONDAY - FRIDAY.
No Shipping on Saturday and Sunday. All orders are processed and shipped 1-3 BUSINESS DAYS from the date of your order.
RUSH SHIPMENTS are only accepted when using Priority Mail Link and need 1-2 business days to process the order. If you are in a bind, please contact us prior to placing your order.
All orders will have a tracking number and will be updated to your order once shipped.
INTERNATIONAL IMPORTANT NOTE:
It is the buyers responsibility for payment of all Customs duty taxes and fees for their purchase. Customers are responsible for their country laws and restrictions. If the customer refuses their package because they do not want to pay customs taxes and fees, or customs refuses delivery due to restrictions, no refunds or replacement/exchange of product is granted-no exceptions.
Note: It is illegal to ask the seller to lower the value of your package to avoid Duty tax.
MAYAS GEMS ask that international customers allow 2-4 weeks for delivery time and Holidays can take longer, We are not responsible for Customs delays.
Additional policies and FAQs
We are direct importers and are more than willing to discuss wholesale purchases. Just let us know!