kelly wood on Nov 24, 2016
Just amazing service and beautiful product
Belinda Lowe on Nov 17, 2016
Dress was exactly like picture. Beautiful fabric and beautifully made. Received dress within the stated time frame.
Creations start from a small as Newborn and depending on patterns can be made up to as large as size 12!
I strive for quality and excellence with everything made to ensure you love your special piece.
Accepted payment methods
- Accepts Etsy gift cards
- Money Order
Clothing in sizes stating they are ready to ship will be sent out within 2 to 4 days from receiving payment. All made to order clothing manufacture times are anywhere from 1 to 3 weeks (depending on how busy I am).
♥♥DOMESTIC SHIPPING (WITHIN AUSTRALIA)♥♥
Items are sent standard airmail (no tracking). If you wish to upgrade to registered post or express post, please do so in checkout.
All items are sent standard airmail. NO TRACKING OR INSURANCE.
If you wish to upgrade to Signature on Delivery or Tracking on your parcel, please upgrade in checkout.
pgraded parcels with tracking or signature are around $23.95 Aussie dollars and each item there after an additional $1 per piece.
-international packages take 2-5 weeks for delivery.
-i am not not responsible for customs delays, lost or stolen packages.
-i am unable to track packages after they leave the country.
Lost, Stolen and Undelivered Packages:
-i am not responsible for lost, stolen or undelivered packages unless you have upgraded to tracking on parcel or signature on delivery.
-if a package was undeliverable, the purchaser is responsible for purchasing additional shipping to be resent to correct address.
Refunds and Exchanges
If you do not select registered, express, signature on delivery or tracking on your parcel I cannot refund you for lost items in the mail.
Better to be safe and upgrade where possible.
♥♥Hand Made Items♥♥
If upon receiving your item you wish to exchange you will have 3 days from the date of receiving the item to return it in brand new unused condition. I cannot accept the return if it has been worn or used in any way.
Please make sure you read the colors and descriptions in all my listings and of course if you have questions about anything before or after making a purchase I will be more than happy to answer.
I am happy to exchange items but all extra shipping costs will be at the buyers expense.
All custom made items are non refundable as they are tailored specifically to your requirements. I strive for quality and excellence with everything made to ensure you love your special piece.
Additional policies and FAQs
Within AUSTRALIA standard postal times are anywhere from 1 to 7 days. If you upgrade to Express shipping to main areas within the Aus Post network your parcel should arrive in 1 to 2 days.
INTERNATIONAL air post can arrive anywhere from 1 to 3 weeks from being sent.
If your item does not arrive within this time, please let me know. Please note however if you have not upgraded your shipping to include tracking, nothing can be done.