Melaniezine

Bespoke Fashion/Textiles & Accessories By Melaniezine ♥

London, United Kingdom · 2 Sales

Melaniezine

Bespoke Fashion/Textiles & Accessories By Melaniezine ♥

London, United Kingdom 2 Sales On Etsy since 2010

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Melaniezine

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Melaniezine

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Shop policies

Last updated on March 17, 2011
“I love beautiful, unique garments which truly make the wearer feel special, playful and confident- The idea is to enjoy our clothes, to have truly original wearable art pieces that you know nobody else owns- There is no greater luxury than to have something specially made for you and that is exactly what I do…couture”.

♥ I add beautiful new bespoke handmade products regularly so please stop by anytime ♥

Accepted payment methods

Returns and exchanges
Please be aware that different monitors can make colours appear differently, I pride myself on quality and honest accurate descriptions.

Refunds or exchanges will be based on circumstances and there are NO refunds or exchanges after 5 days.

If for some reason you are unsatisfied with your purchase please contact me within 5 days of receipt of goods with an indication of the problem and I will do my best to work something out.

After contact with me items must be sent back within 10 days of receipt providing they are unworn, in same condition as you received them and in their original packaging (you must email me first so I know you are returning the item).

I'll refund your money but not your shipping costs.

If you'd rather have credit toward something else or an exchange let me know.

I reserve the right to refuse your refund if you have NOT met these requirements.
Payment
Customers can pay via Paypal only, this is to ensure both the buyers and sellers safety.

Payment is expected within 48 hours of order placement, if I do not receive payment within this time your order will be cancelled and the item will be re-listed.
Shipping
Once payment has been received your goods will be dispatched to you within 1-5 working days of your purchase.

Items are sent via recorded special delivery which means that with a unique parcel ID the package can be tracked, this will be emailed to you once your goods have been despatched and a signature will be required upon arrival.

If you are purchasing more than one item, please indicate if you would like the items packaged together.

PLEASE NOTE: Customers outside of the EU are advised to
check any import tax/charging policies that may occur at customs in your country as I am not liable for any import tax/charges that may occur upon arrival- If you have any specific requirements due to this please contact me.

All goods are packed well, once sent I am not responsible if items get lost or damaged during transit.
Additional policies and FAQs
♥ All corsages and necklaces are gift wrapped and presented in a lovely matt black or glossy white gift box when shipped, all other items are gift wrapped and all items are packaged well ♥

If you are ordering a custom piece there are no cancellations, refunds, or exchanges and NO returns so please ask any and all questions before ordering.

Please allow 2-4 weeks from time of payment to time of shipment on custom pieces.

When requesting customized item please make sure that your measurements are correct, I can not be held responsible for inaccurate measurements.

Custom options for hand felt and hand knit pieces are a change of colour and size, for knitted & crocheted items a change of material is also available but depending on materials requested the price may be a little higher.
Felt bead & ribbon necklaces can be customised by a change of different mediums, colours and ribbon combination- If you have a specific colour pallet in mind please do get in touch.