Close

MelissaHartleyGlass' Shop Announcement

Payment
METHODS OF PAYMENT:
~ Paypal
~ Etsy Direct Checkout

Please contact me within 3 days to arrange payment. Thanks!

Shipping

I offer free shipping for any add on purchases going out in one package. All items within the US are shipped with delivery confirmation.

I use the US Postal service to ship worldwide. I send items first class and the cost is a flat rate $3 USD combined shipping unless otherwise specified in a listing. If you need something shipped to arrive really fast, I can use Priority (US) or Global Priority. When this is the case, please contact me. I have found that anything other than first class shipping internationally can get expensive really fast!

CUSTOMS: International buyers - please be aware that you may have to pay duties and taxes on your items once they arrive in your country. Contact your local customs office to see if and how this applies to you. My loose beads are declared as "Craft Supplies" on the customs form, because, well, that is what they are.

Refunds and Exchanges

I want you to be completely delighted with your purchase. If, for some reason, you are not happy, please let me know right away! Maybe I can fix the problem.

I will happily accept returns on items that are not custom made. Contact me within 10 days of their arrival to arrange this. When they are returned to me, I will refund the price of the item purchased, but not for the shipping.

NO refunds on personalized custom orders. I will send you pictures of your finished items and will wait for approval on your part before sending the goods. Once this is done, the item is considered accepted and no refunds will be provided as personalized items can not be resold.

This shop accepts Etsy Gift Cards.