MendEtc

Mend

Ojai, California · 117 Sales

MendEtc

Mend

Ojai, California 117 Sales On Etsy since 2009

0 out of 5 stars
(37)

Shop owner

Mend

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Announcement   Mend is a boutique design studio offering a wide range of interior design services along with re-loved furniture and accessories. We believe that your environment should reflect your personal style, inspire you and make you happy. Mend is here to enhance your life through design.

Mend was founded by Susie Herr, who after working many years as a senior designer for a high-end residential design firm in Southern California, decided to pursue her dream of starting her own design studio. She is inspired by many things including her travels, film, music, fashion, food and life! She loves mixing new and vintage, giving a space personality, soul and just that little bit of whimsy.

Mend…heart, soul and home.

Please visit us at mendetc.com

xo

Announcement

Last updated on Aug 10, 2016

Mend is a boutique design studio offering a wide range of interior design services along with re-loved furniture and accessories. We believe that your environment should reflect your personal style, inspire you and make you happy. Mend is here to enhance your life through design.

Mend was founded by Susie Herr, who after working many years as a senior designer for a high-end residential design firm in Southern California, decided to pursue her dream of starting her own design studio. She is inspired by many things including her travels, film, music, fashion, food and life! She loves mixing new and vintage, giving a space personality, soul and just that little bit of whimsy.

Mend…heart, soul and home.

Please visit us at mendetc.com

xo

Mend

Contact shop owner

Mend

Reviews

No reviews in the last year
Alex F

Alex F on Jun 16, 2014

5 out of 5 stars

It arrived on on time, perfectly packed and in great shape. It is exactly like shown in the pictures. Thank you!

Dania Kurtz

Dania Kurtz on Apr 23, 2014

5 out of 5 stars

It's exactly what I wanted and I appreciate the custom legs and size!

Amber Yoo

Amber Yoo on Dec 28, 2013

5 out of 5 stars

A very nice trim, just as advertised.

View all 37 reviews

Shop policies

Last updated on August 10, 2016

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
Payment must be received within 48 hours of purchase.
Shipping
We are not responsible for damages incurred from shipping. All pieces are insured with the shipping company. Should your furniture suffer any damages upon shipment, please contact us and we can work directly with the shipping company to file your claim.
Refunds and Exchanges
We do not offer refunds or exchanges. All sales are final.

More information

Last updated on Aug 10, 2016
Frequently asked questions

What does the e-design package include?

-Thirty minute kickoff phone call (optional)
-Concept Board
-Floor Plan
-Initial Design Board
-One design revision
-Final Design Board
-Product Guide

When can I expect to receive my finished design package?

Two to three weeks for a single room project after your order has been placed and after we have received all requested information.

How will the designer know what I want?

By completing the lifestyle questionnaire, you will provide the designer with insightful information such as your goals, personal design preferences, room photos, room measurements, budget, and personal likes/dislikes. After carefully reviewing your information and asking any additional questions, your designer will get to work creating your personalized concept board.

How do I communicate with my designer?

There is an optional thirty minute phone conversation to kick off the project. After the initial call, all correspondence will be managed via email.

How much money should I estimate needing to purchase the recommended design package?

Before the start of the design process, you will have the opportunity to indicate your furniture budget to help inform our design process and selections. If you’re unfamiliar with determining a budget for your space, we can help you establish one.

Can I ask for changes after I receive my final design board?

Within reason, we’ll be happy to make minor adjustments on the final design if requested.

What if I don’t like my design?

We have a great track record of happy clients. That being said, if you’re unsatisfied with the design service we’ve provided, we’d be glad to discuss your project on a case by case basis.

Can I purchase an e-design package as a gift?

Yes! E-Design by Mend makes a great gift. To give the gift of design, purchase the appropriate design package and send us a note informing us that it is a gift.