MerchantofGallifrey

Handcrafted domestic wares catering to the nerd in you.

Portland, Oregon | 3902 Sales

MerchantofGallifrey

Handcrafted domestic wares catering to the nerd in you.

Portland, Oregon 3902 Sales On Etsy since 2014

5 out of 5 stars
(1387)

Announcement   - I now ship my lip glosses WORLDWIDE!!!! If you are an international buyer, please read my shipping policies before purchasing.


- Visit MerchantofGallifrey.com for shop updates, sale coupons, blog, and online catalog.


- Don't forget to apply your coupon code when you go to check out.

Announcement

Last updated on Oct 30, 2018

- I now ship my lip glosses WORLDWIDE!!!! If you are an international buyer, please read my shipping policies before purchasing.


- Visit MerchantofGallifrey.com for shop updates, sale coupons, blog, and online catalog.


- Don't forget to apply your coupon code when you go to check out.

Sabrina Hunter-DuBoff

Contact shop owner

Sabrina Hunter-DuBoff

Reviews

Average item review
5 out of 5 stars
(1387)
See reviews that mention:
quality 47 shipping 211 customer service 61
View all 1387 reviews

Updates

The Protege Collection is now available! This round features song inspired lip glosses from Prince and Rick James proteges.

Tagged in this photo

6 new lip glosses have been added to the shop!
Pick up: Boy Racer, Harajuku Sunrise, Mighty Boosh, Buckaroo Banzai, Baby Bowler, and Kawaii Pizza Kitty.
Rick and Morty inspired lip gloss are now available in the shop! Collect the first wave of 6: BabyLegs, Meeseeks, Scary Terry, Plumbus, Get Schwifty!, and Pickle Rick.
View all 23 updates

About

Shop members

  • Sabrina Hunter-DuBoff

    Owner, Maker, Creator

    I'm Sabrina. I'm a sci-fi nerd and love to craft. I also run Curio Cauldron (https://www.etsy.com/shop/CurioCauldron), which will soon be offering candles, incense, jewelry, and much more!

Shop policies

Last updated on October 5, 2017
Welcome to my little shop. I hope you'll find that exact item you've been hunting for. If it isn't here, please feel free to send me any suggestions you might have.

Good News! I now ship my lip glosses WORLDWIDE! If you are an international buyer, please read my shipping policies before purchasing.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges and cancellations
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 1 hour of purchase
I don't accept returns
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If you are unhappy with your order for any reason please contact me within 5 working days of receiving your package. I will do my best to resolve the problem quickly. Refunds and exchanges are considered on a case-by-case basis. If your case/situation qualifies, here are the terms, restrictions, and limitations for that:

I do not accept returns on beauty products because of sanitary reasons. You may keep the items you have purchased as a gift, and I will either refund you the cost of the item or send you a replacement (you must pay for shipping and any customs and VAT costs). I cannot refund shipping costs.
Payment
I accept multiple forms of payment, such as: Etsy cards, Etsy credit, PayPal, Visa, MasterCard, American Express, Discovery, and Apple Pay.

Payment must be made in full and have cleared before the item is shipped. I reserve the option to cancel the order and re-list the item if I have not received payment within 48 hours. If you are having any issues with PayPal, please do not hesitate to contact me and I will assist you in any way that I can.

If you purchase something and change your mind BEFORE I have shipped your order, please let me know within 1 hour, and I will cancel the transaction and refund your money.
Shipping
- For international orders, item price does NOT include your country's VAT/GST; these amounts may be assessed to be paid by you at import. Customs fees and VAT charges are the responsibility of the buyer. These are fees your government imposes on its residents for items coming into your country. By law, I cannot pay them; they are your responsibility. VRS cannot be responsible for said charges. By your country's laws, they are your responsibility. UK purchases, in particular, have low thresholds. Etsy has recently changed some verbiage that may be confusing about VAT charges. As noted above, by law I CANNOT collect VAT charges as I am not an EU seller. Your VAT charges will be your responsibility and levied to your country prior to picking up your item. Please send me a message if you have further questions. International items cannot be marked as a "gift" in order to avoid VAT taxes or customs fees. It is a US law punishable by up to $10,000 or imprisonment up to 5 years. International orders usually take 2-3 weeks but can take up to 6-8 weeks or more to arrive depending on your location, time of year and local postal services.

-All orders shipped via United States Postal Service and are shipped as soon as possible.

-Your order will be carefully wrapped and packed for safe shipment. However, I am not responsible for items which have been lost or damaged during shipping. If your item arrives damaged, please photograph it WITH PACKAGING, so I have proof to submit to the post office and make a claim if absolutely necessary.

-Please provide me with the correct shipping address if it is not the same as your PayPal or Etsy address.
Additional policies and FAQs
CUSTOM ORDERS:
I love custom orders! Please feel free to contact me with all your specifications. I look forward to working with you on your one of a kind order.

OTHER INFORMATION :
If you have any questions about any of my items or policies please do not hesitate to contact me by sending me an Etsy conversation.
Privacy
//Information I Collect//
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.
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//Why I Need Your Information and How I Use It//
I rely on a number of legal bases to collect, use, and share your information, including:

- as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;

- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;

- if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and

- as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.
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//Information Sharing and Disclosure//
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:

- Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

- Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

- Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

- Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.
___________________
//Data Retention//
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.
_________________
//Transfers of Personal Information Outside the EU//
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
________________
//Your Rights//
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
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//How to Contact Me//
For purposes of EU data protection law, I, Sabrina Hunter-DuBoff, am the data controller of your personal information. If you have any questions or concerns, you may contact me at bakerscarf [!at] gmail.com.

More information

Last updated on Feb 25, 2018
Frequently asked questions
Wholesale availability

At the moment, I do not do wholesale.

Gift wrapping and packaging

If you would like your items gift wrapped, please message me before or immediately after your purchase. I use very plain green, newspaper or recycled paper and tape. If you would like them labeled with To: and From:, please let me know. I can also make little note cards to put in with your order.

Other than gift wrapping them, items come as pictured in their listings.

Care instructions

Nearly every product I make comes with important care instructions in its listing.

Sizing details

All of the products available in my shop have their measurements listed.

Do you do discounts on big orders?

On a case by case basis.

Custom and personalized orders

Depending on the product, I can work with you to make something completely unique and special to you or your loved one. Just send me an etsy convo with all the details or with whatever questions you may have.

Can I purchase more than one of the same lip gloss even if the listing says there is only 1 available?

Depending on how much lip gloss there is left in its batch. I make all of my lip glosses in small batches to prevent waste and save space. I list my lip glosses one at a time so as to keep constant control over inventory and save on listing costs. If you would like to order more than one of a specific gloss, please send me an etsy convo and I will see if it is possible to do.

I am allergic to a specific ingredient in one of your products, is there a way you can make it without this ingredient?

Depending on the product, I can work with you to create a customized version. Just send me an etsy convo.

Do you ship internationally?

I now ship my lip glosses to: Canada, Australia, Mexico, New Zealand, The Netherlands, Ireland, and the UK.

Item price does NOT include your country's VAT/GST; these amounts may be assessed to be paid by you at import. Customs fees and VAT charges are the responsibility of the buyer. Please send me a message if you have further questions. International items cannot be marked as a "gift" in order to avoid VAT taxes or customs fees. It is a US law punishable by up to $10,000 or imprisonment up to 5 years.

International orders usually take 2/3 weeks but can take up to 6/8 weeks or more to arrive depending on your location, time of year and local postal services.

Are your products cruelty free?

Of course. I buy only cruelty-free materials and ingredients to use for my products.