MerciMamanGifts

Merci Maman Personalised Jewellery and Home Accessories

London, United Kingdom · 1433 Sales

MerciMamanGifts

Merci Maman Personalised Jewellery and Home Accessories

London, United Kingdom 1433 Sales On Etsy since 2011

5 out of 5 stars
(223)

Announcement   At Merci Maman we celebrate the beauty of relationships between a mother and her child, best friends, sisters and lovers with personalised jewellery. Each piece of jewellery is hand engraved with your words creating a unique gift.

Announcement
Last updated on Apr 20, 2016

At Merci Maman we celebrate the beauty of relationships between a mother and her child, best friends, sisters and lovers with personalised jewellery. Each piece of jewellery is hand engraved with your words creating a unique gift.

Merci Maman

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Merci Maman

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About

Personalised and unique jewellery gifts to celebrate the special bond between loved-ones.

What We Do
Merci Maman holds love, joy and friendship at the heart of every design. Inspired by our French roots and handmade in our London studio, each individual piece of jewellery tells a unique story. The personalisations are all hand engraved with elegance and precision in our typical French cursive writing style, making the gift giving and receiving experience extra special. Every element, from the materials and crafting skills to the distinctive signature orange boxes, is used to create the perfect gifts for your loved-ones to cherish.


Who We Are
The first Merci Maman bracelet was crafted in 2007 by Béatrice de Montille, a French mum living in London, from her kitchen table. Béatrice now sits alongside her husband, Arnaud, and their team of 20 in their London studio. The entire team is involved in the production process - injecting each piece with extra love and care.

‘Merci Maman’ translates to ‘thank you Mummy’ in English and is a nod to the creators’ French origins and the original celebration of the mother and child bond.

The jewellery is now loved by men, women, boys and girls of all ages and is even treasured by royalty - The Duchess of Cambridge wears a Merci Maman necklace engraved with Prince George’s name! All gifts are unique and ideal for a special treat or special occasions such as births, christenings, weddings, Mother’s or Father’s Day. Gifts include men’s accessories and bracelets, women’s accessories, bracelets and necklaces, personalised children’s jewellery and embroidered items.

Their signature Merci Maman orange gift boxes revealing the necklaces, bracelets, rings and accessories are now being given to loved ones all over the world.

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Shop members
  • Beatrice de Montille

    Owner

    I'm Beatrice, a French mother-of-four living in London, UK. I have set up Merci Maman in 2007 to offer a selection of many charming, unique and carefully-made gifts. We are now a team of 20 selling personalised charm jewellery and towelling.

  • Laura

    Marketer, Customer Service, Creator

    Hi, I am Laura and your main contact on Etsy. What I love most about personalised jewellery is the way it celebrates and commemorates special moments, events and people in our lives. Each piece tells a unique story and is a heartfelt present to a loved-one. If you have any questions you can always contact me in English, German, French or Italian.

Shop policies

More information

Last updated on Apr 20, 2016
Frequently asked questions

Custom and personalised orders

All Merci Maman products are custom made and personalized.

Each piece of jewellery is engravable with your own choice of words. Simply enter your desired engraving in the "Add an optional note to the seller" box once you have added the product to your cart.

Each bracelet can be made on a number of different braid colours and each necklace can be customised by choosing the chain length (45cm / 18", 60cm / 24" or 80 cm / 30").
Finally, you can add or exchange most charms on our charm necklaces and bracelets with other charm shapes or metals.

If an option is not available on the product page or you have special requests and wishes, please write us a message and we will create a custom order for you.

How long will it take for you to produce my order?

We usually process jewellery orders placed on weekdays before 1 pm UK time on that same day. During busy periods it might be engraved and assembled on the next business day.

Embroidered Items are produced within 2–3 working days.

If you have an urgent order, please message us and we will do our best to dispatch it as soon as possible.

How long will it take to receive my order?

We process each order on the same or next business day to ensure that you receive your order as soon as possible.

Once the parcel leaves our office, shipping lead times are as follows:

UK Delivery: 1st Class delivery by Royal Mail: 1-3 working days

Europe & Rest of the World Delivery: Standard delivery: 5-10 working days

If you have an urgent requirement, please note that we do offer a Express Delivery Services. Order any weekday before 1pm to ensure these Express Delivery times:

UK Next Day Delivery - receive next working day before 1pm

Europe & Rest of the World UPS Express Delivery - receive within 2-3 working days.

Please note that we do not give you a Tracking Code with the Standard Delivery Option.

Gift wrapping and packaging

All Merci Maman jewellery will be sent to you in one of our signature orange gift boxes, to make the gift giving experience just that bit more special.

Our women’s gifts are sent to you in a box completed with a white bow, and men’s gifts will come in a box fitted with a discreet magnet, making it easier for you to distinguish what’s what on multiple orders.

Furthermore, the inside of each box includes a soft velvet cushion designed to protect your jewellery during its delivery journey from our workshop to you, and then for you to store your jewellery safely when it is not being worn.

If your order is a present and you want us to include a note to the recipient, please contact us.

Care instructions

Sterling Silver (925)

Sterling Silver is a precious metal that will naturally tarnish over time. This darkening of the metal is not related to its quality, it is a natural reaction of the metal to the oxygen in the air that can be removed by cleaning your jewellery. To slow down the tarnishing, we recommend that your jewellery is stored in a container (ideally a lined box or soft pouch) and away from direct sunlight. To remove the tarnished layer we suggest that you polish your jewellery with a soft cloth periodically.

Care instructions

Gold and Rose Gold Plate (18K)

All of our charms and chains are made from high quality 18 Karat gold plate. Gold plate may tarnish over time but the darkening of the metal is not related to its quality. It is a natural reaction of the metal to the oxygen in the air that can be removed by cleaning your jewellery. We recommend you to treat your jewellery with utmost care and attention. We advice you to remove your jewellery before going to bed, showering, doing housework or swimming and keep it in a jewellery box; avoid direct exposure to some chemical (solvent, hair spray, perfumes…) and high temperatures. We suggest that you polish your jewellery with a soft cloth periodically.

Care instructions

Braids

Our bracelets and necklaces are made using durable and colorfast polyester or satin braids.
Bracelets with braid can be worn at all times, however wearing them in the shower and regular contact with water may substantially reduce their lifespan.
In order to lengthen your bracelets lifespan, we would recommend that you remove it before showering, swimming and generally avoid contact with water.
We do offer a Restring Service in the event that your braid has become worn – or even if you just fancy a change of colour. Please contact us for more information.

Can charms be added later on?

Of course! Simply write us a message and we will create a custom order with your charm only.

Can I return or exchange items?

Given the very nature of our products which are specially made with your choice of words, our personalised items are non-returnable and non-refundable.

If you notice a flaw in the product you received, please contact us to discuss the issue.