MessyJesse

Quilt Patterns, English Paper Piecing Templates and Kits

Penzance, United Kingdom

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Jessie

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Jessie

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Quality 13 Shipping 18 Customer service 26

Shop policies

Last updated on February 14, 2011
Thank you so much for visiting my shop, I hope you like what you see here. If you would like to find out more about me and what i get up to, please visit my blog:
http://messyjesse.co.uk/

Subscribe to my newsletter to find out all about Messy Jesse shop news, product updates, discounts and giveaways here>>> http://eepurl.com/V9Zc

Accepted payment methods

Paypal
Returns and exchanges
I take great pride in my work and ensure every Messy Jesse item is made to the highest standard. However if you are unhappy with your purchase for any reason, please notify me by email and return the item in an unused condition within 14 days and I will refund you the original order total.
Payment
★ What payment methods do you accept? ★
I accept PayPal, Visa, Mastercard Amex, & Discover cards.


★ Can I checkout even if I don't have a PayPal account? ★
Yes! You can pay using your credit/debit card, just follow the simple steps through the checkout. Please read here for a step-by-step on how to do this:
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/


★ Can I cancel an order? ★
Yes, but you have to let me know within 2 hours of paying for your item. Or if I haven't despatched your order. I will then refund you the full amount you have paid during checkout.
Shipping
★ When will my parcel be despatched? ★
I ship orders within two working days after payment has been made. In accordance to GMT timezone.


★ What shipping method do you use? ★
I ship international orders via standard Airmail. Please note this does not include tracking information. UK orders are sent with Royal Mail 1st class.


★ How much is shipping? ★
Shipping costs are approximated and include the actual cost of shipping plus a small amount to cover the cost of packaging. You will notice the delivery charges are diplayed at the bottom of each product page.


★ How fast is Airmail? ★
The day after I post your parcel, it usually takes three more days to reach Western Europe, four days to Eastern Europe and five days to the rest of the world. Please then allow additional time for your own country's postal service to reach your final destination. Unfortunately I cannot guarentee specific international delivery times. Please also allow extra time around Christmas, and the weeks after this time due to the back-log of post.


★ Can I upgrade my shipping method? ★
Yes, please contact me for a quote and I will gladly send it via Airsure. Your item will receive priority handling from the UK and overseas and benefits from an online tracking facility so you can check your parcel's progress along the way. Please note this option is only available to select countries.


★ International customs fees? ★
I do not pay any duties, customs fees, or any other associated fees. These are the responsibility of the buyer if their country charges fees and duties of this nature.
Additional policies and FAQs
I do take custom or personalised orders, if you have anything specific in mind please contact me for details. I also welcome wholesale contracts and large orders for knitting/crochet groups and events. Please contact me for a quote, and I will endeavor to help you in any way I can.