mbiz711 on Jul 26, 2016
I have not received my order yet, but it has been paid in full and was supposedly mailed 12 days ago after a 3 week delay from initial completion date. The artist has gone silent and is not answering inquiries of status at all. I am very concerned with this situation and would appreciate some assistance!
Morgan Rae responded on Jul 27, 2016
As per our conversation, package was routed via NY, instead of TX. Package was found and delivered. Goof up on USPS's part. I completed all obligations on my part in time and shipped it when I said I did. Picture posted on Instagram.
Metalsmithing gave me meaning and something to be passionate about.
The Copper Paisley is about hand fabricated, personalized jewelry and artisan accessories, from semi precious gems and materials.
I am grateful that I work in my own home based studio creating what I love to do. I never would have thought that I would be where I am today. Thanks to people in my life, especially my customers. I love that each order, there's some great story that I get to be part of. I love to turn the music up and plug away at some new design at 3am. Nominated Accessory Designer Of The Year 2012 for Salt Lake City.
Owner, Maker, Designer, Curator, Metal -Silversmith, Artist
I'm a Salt Lake City based aspiring metal smith. I have grown my business over the years and a home based studio to create from. All thanks to my wonderful husband and support of my customers. I love what I do.
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♥♥♥♥♥♥♥ SEE PRODUCTION TIME IN LISTINGS- ALL CUSTOM ORDERS TAKING 1-2 WEEKS PLUS SHIPPING TIME!!!! PLEASE ADVISE!!!♥ * * * *
♥ ♥ ♥ ♥* SEE BELOW FOR IMPORTANT MADE TO ORDER DETAILS!!!*♥ ♥ ♥ ♥
I want you to be happy with your order. So I have set what I expect from you and what you should expect from me to make this process go a little smoother.
BUY GIFT CERTIFICATES!!!
Accepted payment methods
- Accepts Etsy gift cards
- Other Method
Custom orders- have to paid for in full before I start any work.
see below for custom order info!
I am willing to take custom orders- paid for upfront first.
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♥♥♥♥♥♥♥ SEE PRODUCTION TIME IN LISTINGS- ALL CUSTOM ORDERS TAKING 1-3 WEEKS PLUS SHIPPING TIME!!!! PLEASE ADVISE!!♥ * * * *
Most of the time I am able to ship your item out with in 10 days, It all depends on how many orders I currently have. If you need it sooner, YOU need to contact me rather than giving me negative feedback later. I can try my best to see what can do to upgrade priority shipping.
YOU WILL RECEIVE AN EMAIL THE DAY I SHIP YOUR ORDER!
Please be aware that during holidays I may have high volumes and that could vary.
Up to 3 weeks!!!!!!!
*international orders- you may have customs times to wait before you will receive your order. This may take several weeks! Keep these time frames in mind. Even in with the time frames, I can't promise they will make it in time. I really hope that they do with holiday postal being busy and urgent. If you are worried contact me and we can upgrade shipping to priority mail.
**International orders- I will do my best to mail international orders and hope they make it by the date you expect, however customs and international orders tend to take anywhere from a week to 6 weeks. Therefore, this is out of my hand. Please consider this extra time. Especially holiday orders!
* Please note that international orders may have duty fees. I am not responsible for this. The buyer will be responsible to pay all duties on packages.
******I have low shipping costs. Insurance is extra, just send me a message. However if I do ship your item and it does not make it, I would appreciate the contact before negative feedback.
If your package hasn't arrived, check your tracking info first! Then customs, your post office then, contact me.
* I am happy to combine shipping if purchased before I ship. (2 different orders, not items due to weight) Etsy automatically figures that.
You can check the ship date on your invoice of payment. Not always exact day, of shipment. Sometimes just meant I got the order done and haven't made it to the post office yet .I generally ship 1 time a week.
Refunds and Exchanges
♥ All pieces are created by hand, so no two items are identical. That's the beauty of the artisan made jewelry. Please allow for slight variances from what is shown in the made to order photos.'" I individually hand stamp all lettering. I also hammer and antique some pieces to give them charm. Some letters may not be perfectly straight,but that again adds to the charm of the piece.
I do not refund shipping! If you are not happy with your order, please contact me right away! We can work something out. In most cases I have a 30% restocking fee to take back non custom made items. You have to pay shipping to send it back to me and send it to yourself again if exchanging.
♥~ Each item in my shop is hand made by me and passes my inspection. I would not sell you anything that I wouldn't wear myself. Made to order items have their picture taken before they are sent off. So I know how I mailed it and what it looked like.
♥~ In no way shape or form will I cover any fees related to customs duty fees or lost packages. If you are missing a package, please check with your local post office, check the tracking in your receipt, then contact me. After that file a claim with your local post office.
Additional policies and FAQs
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♥♥♥♥♥♥♥ADVISE CUSTOM ORDERS TAKE UP TO 3 WEEKS BEFORE SHIPPING! MOST ORDERS ARE OUT IN 1-2 WEEKS!
♥ I WILL SEND YOU AN EMAIL NOTIFYING YOU OF WHEN I SHIP!♥
♥ ♥ ♥ ♥ * FONTS AND DESIGNS * ♥ ♥ ♥ ♥
Please keep in mind that the fonts are different sizes and can't always be used on the item that you have purchased, so please be open to suggestions for your piece.
I am more than happy to try to custom make particular shapes and sizes, just know this will cost more. For my time and my materials. ♥For fonts see my website~http://www.thecopperpaisley.com/#!fonts-ands-symbols/c1f2e ♥ All pieces are created by hand, so no two items are identical. That's the beauty of the product! Please allow for slight variances from what is shown in the made to order photos.'" I individually hand stamp all lettering. I also hammer and antique some pieces to give them charm. Some letters may not be perfectly straight,but that again adds to the charm of the piece.
♥ ♥ ♥ ♥ * FINISHES * ♥ ♥ ♥ ♥
-Textured or Flat
-Antique brushed or Shiny
Yes, you can have 1 of each. IE- textured and shiny
Antique brushed finish is best on silver and copper
I also texture, hammer, dome and antique, tumble and polish some pieces to give them definition and character.
♥ ♥ ♥ *SIZES * ♥ ♥ ♥
(circles) -3/8", 1/2", 5/8", 3/4", 7/8", 1" , 1 1/8"
Rectangles, small and large hearts,squares, various sizes of ovals, small, medium and large flowers, squares, teardrop, horses, butterflies, crosses, guitar picks, star, sun, moon, dog bone, heavy bar, washer, various copper tags, garden makers,any things else I can find or make.
♥ ♥ ♥ * CHECKOUT* ♥ ♥ ♥
In buyers notes box- please don't forget to provide all personalization required to complete your custom piece (names, dates, numbers, sayings, birthstone colors, chain type and placement of stamped details). Note, if not specified, item will be created as shown in photo and/or how personalization best fits.
♥ * INFO ABOUT METAL ♥
♥ GUITAR PICKS ♥
♥ STAMPING ON BOTH SIDES * ♥
♥~ As my customer I want you to be happy with your custom order. Often times, I suggest what works best and what I don't like to do.. because of the results.
Stamping on both sides is one of those things, I don't like to do! Many people ask me why?!?! Well l little information about the metal and their make up will tell you what type of metal to go with for what project, and why not to stamp on both sides. Most metal can be work hardened to stiffen it up. But some are just not best for particular pieces. So here is a guide to help you make the best purchase possible.
♥ ♥ ♥* METAL USES & TYPES* ♥ ♥ ♥
Metal Adornments Studio uses-
♥~ Gauges- (thickness)
First of all, metal comes in different sheets and sizes and kinds. I prefer to use sheet that has what is called a gauge. How to determine the thickness. I use 26g, 24g, 22g, 20g, 18g and some others for rings and bangles. Gauges are sort of the opposite direction. So if you want something thicker then you go down not up. So a 26g, is thinner than 18g.
♥ STERLING SILVER♥ - Sterling silver is semi precious metal. One of the best metals for any project. The only downside is I have to charge the current market value for Silver. (OUCH!) plus my labor. So this will be the most expensive material in my shop, however it will last you forever. So it's worth the purchase!!! For sure a keepsake! Silver has 7% copper so some people may have allergies. Silver can be oxidized ( antiqued) Looks great with beautiful shine or an antique finish. It's a great metal to be forged and shaped and hardened fast. Although silver has a lot more care required, it will have the best results. I suggest purchasing a cleaning cloth from me to go along with your purchase. Sterling silver does tarnish from the oxygen in the air and it can be polished up. Some products I use silver filled metal. This is new to the market, because of the rising costs. I personally like it. I like it with a neat textured edge on the outside. Although silver filled can't be soldered like silver, it's great for many other pieces. Silver filled is what you ask? It's a core of copper or brass with a thick layer of silver. Therefore less silver to buy = not as expensive. I use a wide range of gauges in silver.
♥ COPPER♥ - Is a magical metal. I love copper! Copper is a great mixed metal that can go with almost anything. I love that it will take many different colored patinas and contrast color with silver and brass. Copper is the best with an antique finish. It holds that magical rustic feel to it. I love copper textured! More people seem to have an allergy to copper. Ever had your finger turn green?
Well that's the copper reacting to your body chemistry. Silver and copper are like salt a pepper together. Silver and copper can be forged, tumbled for hardness, antiqued and shined. I use a wide range of gauges in copper. Although copper has a lot more care required, it will have the best results. I suggest purchasing a cleaning cloth from me to go along with your purchase.
♥ BRASS♥- is becoming pretty popular as a mixed metal or vintage appeal.
Brass can be a harder metal to work with. It doesn't antique as well as the others, but I still think it's a great mixed metal. I use mostly 20g brass.
♥ PURE ALUMINUM♥- Is a great alternative silver colored metal. Although, it's cheaper, and can't be soldered, it has lots of great qualities to it. It's hypoallergenic, skin and food safe. It is a much softer metal than anything else.
Even when tumbled and work hardened it still is a softer metal. No it won't break, due to the temper it's been given. It's so great for people with allergies to metal. I wouldn't suggest pure aluminum for a key chain or somewhere that will take a lot of wear to it. My biggest selling guitar picks are made of pure aluminum. Unlike silver, copper and brass, aluminum can not be oxidized (chemical to hold darker antique look and font). I like to give it a brushed finish to help protect it. So the only down side is the font can wear over time. But that's the fun of it, being a cheaper alternative. it does have an easy fix though if it does fade. I use mostly 14g and 18g for my projects. The pure aluminum does not tarnish like silver and copper. It's easy to care for with a little soft soap and water and it's like new!
♥ 3003 GRADE ALUMINUM♥ - Aluminum is a stiffer grade best for garden markers, zipper pulls key chains ect. NOT suggested for contact with your skin. This type of aluminum can cause allergies.
♥♥♥GUITAR PICK QUESTIONS♥♥♥ & ♥♥♥ STAMPING ON BOTH SIDES♥♥♥
So now that you know a little bit about each metal, you still ask what should I get my guitar pick made in? Well i'll help you decide!!! Each has ups and downs!
♥ Pure aluminum guitar picks are my biggest sellers. I think it's because most people prefer the silver colored metal. As I said earlier aluminum is a softer metal, so I use a thicker gauge metal to help support the piece. I also tumble the metal to work harden and stiffen it up. It's an affordable metal, that I can still forge and move and work with. So I found that it works great for playing guitar. Depending on the type of guitar, or if you are just learning it might not be the best fit, due to how the gauge. If you want an antique finish then this is not the best option. Like I said earlier, I can give it a brushed look, but not antiqued. Even though the metal is a lot thicker, I wouldn't suggest stamping on both sides. That doesn't mean I won't do it. It means that it will have a shadow on the back from the depression made in metal. I could make thicker metal so you can stamp on both sides and not see the shadow, but then you couldn't play guitar with it. :(
Pure aluminum is very easy to care for with it being handled a lot as a pick. Just consider, that the font will fade much faster due to lotions and oils.
♥ Silver, Copper and Brass picks- I think they are my favorite. These are not as soft of a metal. So I don't use as thick of a pick. You can add neat variations of antique brushed, textured, shiny surfaces. I think that if you were going to have something stamped on the back.. ( No!) that these would be the best option, because they can be made into a thicker gauge.
♥ Stamp on both sides-
As I have stated, it's not suggest, at least I don't like to do it, unless it's a much thicker material. Of course that makes the price go up to keep different gauge sheets on hand, plus the tools to cut them. You can have it stamped on the back, but when you stamp into the metal, you are making a depression on a steel block. so the metal on the bottom is being pressed down and outward against the steel. So it will have a shadowed blotch. So if you were going to stamp on the back.. you are going to see the shadowed blotch on both sides. You can stamp on both sides, but I won't do it without a textured brushed finish to try to cover up some of the shadow.
I hope this all helps!
Thanks for stopping by!
Questions- Contact me at anytime during the transaction, please do so through Etsy Conversations ONLY your message will be responded to much quicker.