Jewelry with an handmade story
MetalAndGrete's Shop Policies
I’m Grete, I've started my shop while finishing my studies in engineering and architecture. I had just so much crafty repress energy that needed to flow out.
My jewelry line has evolved with me, I fall in lo with silversmith and I now offer totally handmade sterling silver and brass jewelry
I accept PAYPAL payment. Please notice that you can pay with paypal even without a paypal account, When you check out click the pay by Paypal option & you will be forwarded to a secure page, that gives you the option (on the left hand side) to pay using your debit or credit card.
I send every item to be ready to give (or to be a gift for yourself), carefully protected.
I ship the items within 5 working days.
I send everything worldwide from Italy by priority mail. This method doesn't include tracking or insurance but if you prefer you can contact me before purchasing and ask for certified mail so that I can arrange a different shipping and revise the shipping cost in a reserved listing
Please take note that I cannot be responsible for any duties or customs fees for international orders, they are sole responsibility of the buyer.
According to my experience my packages for USA/CANADA arrives in two weeks more or less, the ones for Europe in a week (right know I never had shipped to other places).
Refunds and Exchanges
I accept refunds if you are not happy with your order, but the shipping cost for the way back will be on your charge. I will refund the cost of the item and the shipping cost when the item arrives back
Please let me know if you have any problem before leaving your feedback, there are always a way to solve a problem with a smile :) .
Write me at info [!at] metalandgrete.com
Additional Policies and FAQs
Leave me feedback! It is very important for me to get feedback, not only for the advertise side, I want to have adivices for you too
If you see something that you like in my shop or in my sold orders but you want some changes contact me, I will be happy to do custom orders.
Your opinion is very important to me, let me know if you have any suggestion and what do you think about my work. I also love to have a personal contact with my customer.
Last Updated May 25, 2014