MetaldiMuse

Victorian Lolita Glam Rock Goth & Romantic Styles

New York, United States | 970 Sales

MetaldiMuse

Victorian Lolita Glam Rock Goth & Romantic Styles

New York, United States 970 Sales On Etsy since 2013

5 out of 5 stars (64)

MetaldiMuse is taking a short break

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Note from shop owner My shop is currently on pause until further notice. All orders have been sent or refunded.

Note from shop owner

Last updated on Feb 2, 2019

My shop is currently on pause until further notice. All orders have been sent or refunded.

Dawn Santucci

Contact shop owner

Dawn Santucci

Reviews

Average item review
5 out of 5 stars
(64)
See reviews that mention:
quality 7 shipping 7 customer service 4

About

Metal di Muse

My name is Dawn Santucci, aka Diva Dawn, an artisan that keeps on the move with my mobile bus boutique, Metal di Muse. I am keeping the tradition of MADE IN THE US alive with my new collection of hand made jewelry pieces and accessories.

I appreciate you taking the time to view my shop and I hope you will become a long standing cusomer. Please let me know if there is something you see that you would like slightly altered such as stone color, metal combination etc.….I will do my best to accommodate your wishes.

Kindest regards,

"Diva Dawn" Santucci
owner/designer of Metal di Muse and Vintage Diva Designs.

Shop members

  • Dawn Santucci

    Owner, Designer, Artisan

    My name is Dawn Santucci aka Diva Dawn. I converted a small bus into a mobile boutique, Metal di Muse. I travel to various events around the country selling my custom jewelry and accessories which can also be found in 16 NYC specialty boutiques.

  • Dante

    Studio Supervisor

    Dante is my Studio Supervisor. He works with me every day and can usually be found taking all day naps under my workbench and occasionally looks up to give his stamp of approval on a new piece. His favorite part of the day is quitting time.

Shop policies

Last updated on October 11, 2017
Welcome to Metal di Muse and taking the time to browse my creations and purchase one of a kind items created by me, Dawn Santucci. Your satisfaction is my number one priority with hopes of you returning time and time again for something unique you can proudly wear without the fear of someone showing up at the party wearing the same item.

Thank you for your interest in Metal di Muse Originals.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I stand by my products and if you are not happy for any reason when you receive your items, please CONTACT me.
I will accept returns if notified within 5 days of receiving your purchase. Returns will be 100% refunded MINUS ALL shipping charges which are at the buyers expense.
Please note that I am not responsible for you losing or breaking your item. All items leave my studio as wearable works of art and should be treated as such. Do not swim, shower, sleep in or toss around these items.
Per ETSY's and PAYPAL's seller's protection policies, I am also not responsible for packages that have shown as delivered but the buyer has not received. In other words, if tracking shows it delivered, yet you did not receive it, you need to take it up with your local USPS as a mail theft issue or perhaps THEY delivered it to the wrong mailbox. Clearly this is not something I have control over and I will not issue a refund for such events.
Payment
Etsy handles all payment transactions. I do not see your billing information as it is secured with Etsy.
> I accept Paypal, Credit Cards and Etsy gift cards.
> For buyers in NJ, sales tax will be added to your purchase
Shipping
I ship via USPS and a tracking number will be provided. When shipping to Canada, your package will be marked as OTHER with the purchase price listed for customs.
Additional policies and FAQs
RESERVE - I will reserve an item for up to 7 days. If you need longer, please contact me and we will work something out.

LAY- AWAY: Metal di Muse offers Layaway services to customers:
Any item or items that TOTAL $100.00 or more may be purchased through a layaway plan. To place an item(s) in lay-away, please contact me through the contact the seller button on the item's listing. I will then explain how to start the procedure..Layaway is not available for sale or discounted items.
You may keep the item(s) in lay-away up to thirty (30) days, with payments being made every two weeks or more often if you wish..
A non-refundable down payment of 20% is made when the item(s) is placed in layaway.
The balance is invoiced through PayPal with the amount due and the date it is due. Once the item(s) are paid in full (including postage), the item(s) will be shipped. If more than one item is involved in the layaway, no items may be deleted from the Lay-Away. Additional items may not be added to an established Lay-Away.
All payments for layaway are NON-REFUNDABLE.

Stay in touch, please. Problems arise in life and I'm willing to consider amending the layaway terms, if needed. We've all had unexpected expenses occur. After two weeks of no customer contact and a missed payment, the layaway will be cancelled and all payments to date will NOT be refunded.