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MetalworksJewelry's Shop Announcement

My sterling silver, copper and brass jewelry is primarily one-of-a-kind and limited edition pieces, hand made by me in my studio. I use recycled materials when possible.

Thank you for visiting, and please come again.

MetalworksJewelry's Shop Policies

Welcome

Welcome to my shop!

My jewelry is mostly, although not always, one-of-a-kind, made by me in my studio. I'm drawn to the simple, understated look of both the Arts and Crafts movement and Modernist jewelry, while being influenced by Celtic art, wildlife and nature.

Please note that each piece is handmade by me and will reflect this process. Recycled materials are used when possible. I believe I am creating special jewelry that you will love for many years. And I have many more design ideas that are filling my mind!

Thanks so much for visiting and please stop by often.

Payment

I accept payment via Paypal and Direct Check Out. Items will not be shipped until payment is made.

Contact me if you have any questions. If you are a first time buyer at Etsy, click on this useful link:
http://www.etsy.com/help_guide_checkout.php

Ohio residents ordering from my shop are required to pay state sales tax. Sales tax in my county is 6.75%. Thank you for your understanding.

Shipping

Items usually ship within 72 hours of cleared payment (Monday through Friday), unless otherwise noted. Items are shipped via U.S. Postal Service First Class and includes tracking within the United States.

Your item will be carefully packed to ensure no damage occurs during shipping. We use recycled packaging as much as possible to help protect the environment.

***TAXES AND DUTIES***

Your country may charge a duty or tax on jewelry or other merchandise coming into your country. Taxes or duties are the customer's responsibility. I do not reimburse for any fees, duties, taxes, or other charges made by your country on my jewelry and accessories. Here are a couple of useful links to help you understand and calculate any duties that you may be required to pay on your shipment:

https://www.gov.uk/goods-sent-from-abroad

http://www.dutycalculator.com/new-import-duty-and-tax...

******VERY IMPORTANT INFORMATION******
Any purchase that is refused acceptance due to the buyer not wanting to pay these fees and is RETURNED TO ME will be charged a 25% restocking fee.

Refunds and Exchanges

If there is a problem with your order, please let me know within 7 days of receiving it. I want to work with you toward a resolution of any problems.

Custom orders are not returnable unless there was an error on my part (for example, a name spelled differently than you gave it to me.)

Unfortunately, I am unable to refund shipping costs.

******VERY IMPORTANT INFORMATION******
Any purchase that is refused acceptance due to the buyer not wanting to pay duty or VAT fees and is RETURNED TO ME will be charged a 25% restocking fee.

Additional Policies and FAQs

Chains and cords are available on request at low rates. I buy leather and fabric cords and sterling silver chains at the lowest possible prices and pass my savings along to you, my customer.

I make the bails on each pendant large enough to accommodate cords and clasps that I personally keep in stock.

Last Updated January 11, 2015