Announcement Mia Mélange is a designer brand of high end products that are 100% handmade in South Africa.
Mia Mélange is a designer brand of high end products that are 100% handmade in South Africa.
Tammy on Jun 26, 20205 out of 5 stars
I love my planters. They fit my plants perfectly.
Customer service was superb and prompt to reply.
I highly recommend.
Hand crafted home decor & accessories.
At Mia Mélange we aim to create high quality handcrafted products, by using the best local materials we can find. Each one of our products is carefully designed and produced with great care and attention to detail. We believe in quality over quantity and prefer hand work over machine whenever possible. Our designs are inspired by a love for nature, texture, natural materials and ancient crafting techniques. We like to combine all of these to create modern and functional design.
Mia Mélange believes in empowering women and creating opportunities. We are passionate about our local community and strive to create jobs for previously unemployed women in our area. At our studio in Stellenbosch, we have a small team of highly valued crafters which are carefully trained and given a life skill.
Mia Mélange is 100% handmade in Stellenbosch, South Africa.
About our Cotton:
At Mia Mélange, we use locally sourced products. Our products are made from 100% cotton rope. The cotton is grown locally in South Africa by farmers who are members of the Better Cotton Initiative (BCI). The yarns are spun in South African mills. The rope is braided locally in Cape Town.
The Better Cotton Initiative is a non-profit that promotes better standards in cotton farming. Cotton from licensed BCI Farmers is more sustainably produced. BCI meets UN's goals to achieve better global water sustainability and sustainable agriculture. BCI also promotes use of better irrigation practices with farmers, reducing the use of fertilisers, as well as fair work practices.
Cotton is a true renewable source of fibre! "Cotton has been used as a fibre for more than 7000 years! Unlike fossil based fibres, cotton is sustainable, renewable, biodegradable, and carbon neutral and can be used without depleting or damaging the environment, thus making it an excellent choice as an environmentally-friendly fibre throughout its entire product life cycle." - Cotton South Africa
About the Mia Mélange name:
Mélange means mixture / blend in French. It's also a type of yarn that is commonly used in the textile and fashion industries. The yarn is typically made up of different kinds of fibers, or different colored fibers, which are blended together in a certain fixed ratio. When applied correctly, mélange yarn can be knitted or woven into a rich multicolored / textured fabric, which can be used for various purposes. The idea behind the name 'Mia Mélange' arose out of a desire to create a collection of eclectic products, with a strong emphasis on the bountiful world of textiles.
I am a South African designer whose dream it is to upskill and create opportunities for people in my community. In our studio in Stellenbosch, we design and make handcrafted baskets, bags and other home ware products using 100% cotton rope.
I have a background in fashion design. I joined the Mia Mélange team at the beginning of January 2019 to assist with processing orders, designing, and the running of our studio.
Accepted payment methods
Returns and exchanges
>>IF YOU ARE UNSURE ABOUT THE SIZE OF AN ITEM, BEFORE YOU ORDER PLEASE TAKE A RULER OR TAPE MEASURE AND COMPARE IT TO AN EXISTING ITEM, TO MAKE SURE THAT IT WILL MEET YOUR EXPECTATIONS REGARDING SCALE<<
If for any reason you are not satisfied with your purchase, please contact us and let me know if there is anything I can help you with!
If you wish to return your purchase, you can do so within 14 business days of receiving it (after contacting us). I will send you a full refund trough PayPal, excluding shipping costs, as soon as I receive the item in the same condition that it was sent to you. Unused and undamaged.
When an item is being returned to us, we are NOT responsible for items lost in transit. Returned items must have insurance and tracking number.
* All gift certificate purchases and sale items are final and will not be refunded or exchanged.
ALL CUSTOM ORDERS AND CUSTOM CHANGES ARE FINAL - WE WILL NOT REFUND OR EXCHANGE THE ITEM IF YOU ARE NOT SATISFIED WITH WHAT YOU REQUESTED.
In the unlikely event of receiving a broken item, please contact me immediately and let me know what's the item's condition and attach a photo of it. I will try to solve this inconvenience as soon as physically possible!
*PLEASE NOTE* if you wear new denim jeans - the dye from your jeans will rub off on to the bag and this is permanent and CAN NOT be washed off. please do a rub test with your jeans on a scrap of fabric before you wear it with our bags. we will not exchange or refund on this matter, if your bag gets dirty and you are unable to wash it out we will not refund your order or replace it. Once our item is in your care you are responsible for what happens to it and we will not refund or exchange it!
The Item's prices do not include shipping. Please check your countries shipping prices before purchasing. If your country is not on the shipping list, please contacts me to get a quote.
Cancelations are possible before item has been shipped.
Shipping to most countries takes approx. 14-20 working days. Sometimes goods arrive sooner or take longer depending on customs or the postal company in your country.
Expedited shipping is also available by request and at additional cost.
Please contact me for a more accurate shipping time!
* Please note- any additional charges in recipient's country is he's/her's responsibility, including import taxes, duties, vat, etc.
WE ARE NOT RESPONSIBLE for incorrect shipping addresses - we ship to your Paypal shipping address - refunds for your order CANNOT be made due to this.
*If a note is left for a different address please make sure you get a confirmation, if there is no confirmation from me by the end of the business day, it means I may not received the changes so please send me a convo or email me at mia [!at] miamelange.com
PLEASE NOTE - once we send out the order it is in the hands of the post office - please contact the post office in your country with your tracking number to get more info on the location of your package.
Also note: when a package is in transit and delayed by customs - that is not our responsibility - we are not the post office and we cannot contact them to make your item ship faster - your patiences is greatly appreciated.
Additional policies and FAQs
Keep in mind that screen printing and dyeing is an organic process. The print quality or colour will vary from piece to piece and may appear different in person than on computer/ phone screen.
* Please note- specific care instructions are provided for each item. We are not responsible for any damage caused to your purchased item, if care instructions where not correctly followed.