miaandmac

Handmade jewelry. Let us help tell your story.

South Jordan, Utah

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    Welcome to our shop! FREE SHIPPING on all orders over $35

Our Policy on Return & Exchanges:
- We offer returns and exchanges within 7 days of the delivery of your order.
- Stamped custom necklaces are not returnable.
- Buyer is responsible for the return shipping cost and the original shipping cost of $4.00 will be deducted from the total refund, even when you get the free shipping.

⭐️ IMPORTANT SHIPPING INFORMATION ⭐️
Due to more theft and people stealing from mailboxes, I am not responsible once USPS confirmed shipment is delivered, you will need to follow up with us post office directly. If you do not want to worry about that I recommend upgrading to USPS priority mail that comes with insurance.

Please read under policy for our full return & exchange policy

Announcement

Last updated on Apr 9, 2021

Welcome to our shop! FREE SHIPPING on all orders over $35

Our Policy on Return & Exchanges:
- We offer returns and exchanges within 7 days of the delivery of your order.
- Stamped custom necklaces are not returnable.
- Buyer is responsible for the return shipping cost and the original shipping cost of $4.00 will be deducted from the total refund, even when you get the free shipping.

⭐️ IMPORTANT SHIPPING INFORMATION ⭐️
Due to more theft and people stealing from mailboxes, I am not responsible once USPS confirmed shipment is delivered, you will need to follow up with us post office directly. If you do not want to worry about that I recommend upgrading to USPS priority mail that comes with insurance.

Please read under policy for our full return & exchange policy

Items

 

All Items

Mia

Contact shop owner

Mia

Reviews

Average item review
5 out of 5 stars
(4264)
See reviews that mention:
Quality 414 Shipping 592 Customer service 205

About miaandmac

Sales 25,929
On Etsy since 2013

Shop members

  • Amy

    Creator

    I love making jewelry. Have a wonderful husband and two little ones that make my life crazy and wonderful all at the same time.

Shop policies

Last updated on April 9, 2021
Hello and welcome to my shop. Please read my policies before buying an item. Please make sure you want that item before you buy it.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 6 hours of purchase
I don't accept returns
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Returns:
All customized order are final sale. If you item comes broken or brakes with in the first two weeks I will send you another item, only after you send the broken or wrong one back. I don't normally give refunds unless there was a mistake on my part, or case by case. I do NOT refund shipping cost.

⭐️ IMPORTANT SHIPPING INFORMATION ⭐️
Due to more theft and people stealing from mailboxes, I am not responsible once USPS confirmed shipment is delivered, you will need to follow up with us post office directly. If you do not want to worry about that I recommend upgrading to USPS priority mail that comes with insurance.

Our Policy on Return & Exchanges:
- We offer returns and exchanges within 7 days of the delivery of your order.
- Stamped custom necklaces are not returnable.
- Buyer is responsible for the return shipping cost and the original shipping cost of $4.00 will be deducted from the total refund, even when you get the free shipping.

Please contact me before sending it back and we will something out.

PLEASE NOTE for stamped necklaces there is no changing the way it is stamped after I have stamped it. At check out please tell me where you want it stamped. (Left, center or right) If you do not tell me at check out , I will stamp it off to the far right which is the most common, or use my best judgment. Please be very specific and where and how you want things stamped. I never refund or change any items that have been stamped. Please note they will not be perfect because they are made by hand. Plus perfect is boring.

No returning necklaces/bracelets for a different length chain. Please make sure you pick the correct chain length at check out. I will not change it after that.

Please note if you mail an item back to me to fix or change something you are responsible for making sure it gets to me. I am not responsible for lost mail coming to me or mailing it back to you. This is the risk you take if you want something changed on your order after I have mailed it to you the first time.

Cancellation:
All orders canceled will be charged a $2 fee. Please note orders may not be canceled if I have already started making it.
Shipping
Shipping SHIPPING ADDRESS
All items are made to order & shipped out in 3-5 Business days after payment has cleared. Please make sure your address is correct. If address is not correct and I send it to that address that is your fault and will not be refunded. If that order comes back you will need to pay to re-ship it.
All items will be shipped together in 1 box unless otherwise asked for.

TRACKING / CONFIRMATION
All items are shipped by USPS first class with a delivery confirmation number. . If you don't receive your products within 2 weeks of cleared payment, please check your tracking number first and than contact me.

SHIPPING OUTSIDE THE USA
Please note some countries have import charges and will charge you extra at the post office if your goods are above a certain $ amount. Each country is different and that is your responsibility as a buyer to know what your countries rules are. I am not responsible for knowing these chargers or paying them. That is up to the buyer to know what their countries rules and extra chargers are. Shipping outside the USA can take up to 3 weeks.