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MidwestCraftWorks' Shop Announcement

SUMMER SHIPPING SCHEDULE: My daughter is now on summer break, so my shipping schedule is getting altered. I don't have a set time of when I'll be packing/printing shipping labels, so your ship date could vary from the day after to two days after. If you are ordering BEFORE 9AM CST, your order will ship next day. Any orders after 9AM CST could ship either next day or the day after. I will be working around my 7 year old's summer schedule. I am not able to complete rush orders as the nearest post office is too far for me to ship individual orders. I have the postal office pick up packages at my home. If you are needing your order rushed, please contact me before ordering to make sure you will get your order in the time you need. However, I may not answer messages right away as I will not be on my computer as much. Thanks so much for your understanding!


**Please make sure to read Shop Policies before ordering. Thanks!!!! **

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Make sure to check out our SILLY GRIP! This is a silicone self adhesive no slip grip. The silicone is SAFE (tested), durable, permanent and affordable. Foam grip tends to wear out, lose its shape and come off of the clip over time. With tube silicone, you deal with the mess and smell. You will not encounter ANY of these issues with this silicone grip! All you do is PEEL, STICK, and GRIP! And BEST OF ALL: It is PATENT PENDING!!!! Don't be fooled by all of the other no slip grips out there, this is the best!

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Hello! Welcome to Urban Felt Works!

** Embroidered Felt Appliques**
This shop will be adding more and more embroidered felt appliques all the time, so please check back often! New designs and colors will be introduced, so there will be new items being listed often.

**Embroidered Felt Appliques FAQ**
- If you see "READY TO SHIP", they are in stock ready to ship. :)
- Do you need custom colors? See an applique somewhere else and liked it? Contact me with your request and I can work with you! Custom requests take time to produce, since they are a custom request. If you need them within a certain time frame, please contact me to see what sort of wait time there will be.

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Feltie Cutout Instructions

Did you purchase your felties on the sheet and not pre-cut? Trying to figure out the best way to cut them out? Here are instructions!

https://docs.google.com/open?id=0B3SI5WNGXHxpOVRyaVpERGJSV1NWdllTLTNQMEhlQQ

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Other shops owned by me:
www.PacifyMe.etsy.com
www.BellaBStudio.etsy.com
www.KBJSupply.etsy.com
www.SillyGrip.etsy.com

MidwestCraftWorks' Shop Policies

Welcome

Customer service is my #1 priority, if you are unhappy with your purchase in any way, please contact me so we can work on it together!

Payment

Please pay within 3 days of purchasing your item. Canceled transactions will only happen if I, the seller, and you, the buyer, have agreed upon it prior to cancellation.

PayPal is my preferred way of being paid, but I also accept money orders and cashier checks. Please note that your payment has to clear before I ship out. This includes an e-check used through PayPal. It usually takes 5 days for an e-check to clear.

Shipping

Shipping Methods:
I ship through USPS. Most items will ship First Class and will arrive 3-5 days after I drop it off to be shipped. Other items may ship Priority Mail and will arrive 2-3 days after I drop the item off to be mailed. If you need your item faster, please contact me so I can set up a custom listing with increased shipping fees.

Delivery Confirmation:
All items (except international orders) will have a delivery confirmation number. If you are ordering from somewhere outside of the United States, delivery confirmation is not available.

Insurance:
If you would like insurance on your item, please contact me prior to paying for your item so I can send you a revised invoice. Insurance will ONLY be added when they buyer requests it.

Shipping Times:
I usually ship domestic orders a couple of times during the week, and international orders once a week.

Refunds and Exchanges

If for some reason you are unhappy with your purchase, please contact me prior to leaving feedback. I want you to be 100% satisfied with your purchase.

Returns:
If you do not find your purchase satisfactory, you can return it in it's original condition for a full refund. Return shipping is at your own expense. Once I receive the item and it is in satisfactory condition, I will issue you a refund.

Exchanges:
If some or all of your items are damaged, please return them to me for an exchange. Return shipping is at your own expense, but the re-mailing of the new item will be at my own.

Lost, Damaged, Stolen Items from Packages:
I am not responsible for lost, damaged, or stolen product from shipped packages once they are mailed. I have no control over the postal service. If you are worried about your item being lost, damaged, or items being stolen, please contact me so I can add insurance to your package. International packages may take up to 45 days to get to you. Rest assured, this is usually not the case, the the postal service has that deadline in their policies for claims on lost packages when insurance is purchased.

Additional Policies and FAQs

As for feedback, I will not leave feedback because many customers like to keep their suppliers a secret. If you would like feedback, please leave me a message in the "Message to Seller" box when checking out.

INTERNATIONAL ORDERS:
If you live outside of the US, please contact me if you are looking to purchase from my shop. Thanks!

Last Updated August 8, 2012