MilkChocolateDream

♥Welcome♥ www.milkchocolatedream.com

360 Sales

MilkChocolateDream

♥Welcome♥ www.milkchocolatedream.com

360 Sales On Etsy since 2012

0 out of 5 stars
(139)

MilkChocolateDream is taking a short break

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Note from shop owner Taking a short break to prepare for a convention later this year, outstanding orders will be shipped in the next couple of days. If you have any queries feel free to send a message but please note that it may take time for me to reply, thank you!

Should return later in April!

Note from shop owner

Last updated on Apr 6, 2015

Taking a short break to prepare for a convention later this year, outstanding orders will be shipped in the next couple of days. If you have any queries feel free to send a message but please note that it may take time for me to reply, thank you!

Should return later in April!

Sarah Frain

Contact shop owner

Sarah Frain

Reviews

No reviews in the last year
Louise

Louise on Apr 10, 2015

5 out of 5 stars

absolutely stunning batty resin piece, just how I'd imagined it would be. Love it!

Alexa Butts

Alexa Butts on Apr 1, 2015

5 out of 5 stars

I loveeeee this necklace, it's so cute. Exactly what I expected. ADORABLE PACKAGING! So cute. Owner had great communication. Very friendly! Will be buying more later for sure. Thank you! :)

Maddalena Davies

Maddalena Davies on Mar 27, 2015

5 out of 5 stars

Great quality and absolutely beautiful

View all 139 reviews

About

Cute and candied accessories for your sweet tooth!

This shop all began when I decided I wanted an adorable decoden case for my phone, and thought, why not make one myself? I liked what I was making and wanted to make more, thus Milk Chocolate Dream was born!

I strive to give the best service I can, and making my package to you as cute as possible is a definite must! Have a look around, I'm sure you'll find something to fall in love with <3

Feb 2012
I opened my shop for the first time and began making decoden items and jewellery

Mar 2012
Custom orders were made available

June 2012
I am now affiliated with Oishii!Project and will be making accessories for the girls in Oishii!Ichigo
www.oishii.pro

July 2013
I sold at ONECon anime convention in Middlesbrough on the 24th and 25th of August http://www.onecon.co.uk/

July 2014
I will be selling at Sunnycon anime convention in Sunderland on the 26th-28th of June 2015
http://www.sunnycon.co.uk/

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Shop members

  • Sarah (Frainy)

    Owner, Maker, Designer

    Frainy is my nickname. I enjoy making cute things that make people happy <3

Shop policies

Last updated on May 18, 2014
Hello and welcome to Milk Chocolate Dream. This shop is for all things sweet and deco! Phone cases, DSi cases, iPod cases, and many more things you might find in this shop. I hope you enjoy looking around ^ ^

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
Payment will be due on checkout. Please note I only accept Paypal and Credit/Debit card. If this is troublesome for you then please convo me before buying. I will usually respond within 24 hours.

I have the right to refuse a sale. I'm afraid I cannot fulful wholesale or large orders. Please contact me if you are unsure.
Shipping
I ship all of my items by Royal Mail first class in the UK, and standard airmail for countries outside of the UK. If you require express shipping, insurance or tracking for your item then please convo me before buying. You can purchase tracking for your item here http://www.etsy.com/listing/93929466/

Please note that any customs charges must be paid for by yourself. I cannot be held responsible for what happens once your package leaves my hands. I do however try my best so that these things don't happen!

I aim to ship items within 3 working days of receiving your order, unless it is a made to order item.

I ship all my items in brand new bubble mailers and wrap each item in extra bubble wrap. If you would like your item sent to you in a box then please let me know on checkout.

Shipping to the UK can take up to 2 weeks due to the custom nature of my products.
Shipping everywhere else can take 2-6 weeks to arrive to you.
Please note I ship to the address given by Etsy, so if you need your item sent to a different address, then please let me know!
Refunds and Exchanges
I will offer a refund if the item breaks within 3 months of receiving it. I will however require photos of the damaged product and a description of how it got damaged. I am more than happy to send you a replacement piece of deco, but you will have to cover the cost of the shipping.

Please note that my resin necklaces are handmade and may have slight imperfections in them.

I'm sorry but I can't offer a refund if the item is damaged during mailing process. I make sure to pack all of my items as well as I can.
Additional policies and FAQs
PLEASE NOTE: All pieces are created by hand, so no two items are identical. That’s the beauty of the product! Please allow for slight variances from what is shown in the made to order photos.

As delicious as my items might look, they are NOT edible, so please don't try to eat them, or give them to a young child who might choke on the small parts!

Q: Where do you ship from?
A: I ship from the UK!

Q: Do you accept orders outside of the UK?
A: Yes, of course! I ship worldwide

Q: How long will it take to receive my order?
A: In most cases you will receive your order 2-5 weeks after shipping, although postage is usually faster than this! If you have ordered a custom case then it could take anything from 3-6 weeks depending on how long it takes for me to get your case in stock, and decorate it. It also depends on whether I have to make pieces for the case, and what deco items I have in stock. If there will be any delay I will let you know via Etsy convo.

Q: How can I see your prices in a different currency?
A: If Etsy doesn’t automatically convert the prices for you then you can either use Google or use http://www.xe.com/ucc/ which I use all the time myself.

Q: I have a question about an order. Where can I ask it?
A: Feel free to send me a message via Etsy, email at milkchocolatedream [!at] live.co.uk or ask me on Tumblr at milkchocolatedream.tumblr.com

Q: Do you take bulk or wholesale orders?
A: Unfortunately not, as I work by myself with my shop and am unable to fulfill large orders. I also cannot offer discount if you purchase more than one item from my shop.

Q: Can you do a case for a *phone* *iPod* *other item*?
A: Yes, as long as I am able to get a hard case for the item. It could take up to 2 weeks for me to receive a case for your phone, so please bare this in mind. If you purchase the custom listing and I am unable to get a case for your item then I will issue a refund.

Q: I want *this* *this* and *this* on my phone case. Can you do it?
A: Yes of course! Send me a message with your ideas and I can help you to the best of my ability!

**Regarding custom orders**
Please be aware that I will not make any custom item until I have received payment for it. If I make a reserved listing for a custom item for you, you must purchase this before I will make your item.

Q: How can I look after my phone case?
A: As with any delicate item, you will need to be extremely careful with your case. I use professional strength adhesive for the gems and deco but after time and wear the gems may start to come off. Pay extra attention when putting it into small pockets and bags as you may pull the deco off. If you require a replacement of a certain piece of deco I am more than happy to do that, as long as you feel you have taken the maximum amount of care with your case. You will have to cover the cost of shipping for this service :)

If you have any other questions then please don’t hesitate to ask!