Cute and candied accessories for your sweet tooth!
This shop all began when I decided I wanted an adorable decoden case for my phone, and thought, why not make one myself? I liked what I was making and wanted to make more, thus Milk Chocolate Dream was born!
I strive to give the best service I can, and making my package to you as cute as possible is a definite must! Have a look around, I'm sure you'll find something to fall in love with <3
I opened my shop for the first time and began making decoden items and jewellery
Custom orders were made available
I am now affiliated with Oishii!Project and will be making accessories for the girls in Oishii!Ichigo
I sold at ONECon anime convention in Middlesbrough on the 24th and 25th of August http://www.onecon.co.uk/
I will be selling at Sunnycon anime convention in Sunderland on the 26th-28th of June 2015
Owner, Maker, Designer
Frainy is my nickname. I enjoy making cute things that make people happy <3
Accepted payment methods
- Accepts Etsy gift cards
I have the right to refuse a sale. I'm afraid I cannot fulful wholesale or large orders. Please contact me if you are unsure.
Please note that any customs charges must be paid for by yourself. I cannot be held responsible for what happens once your package leaves my hands. I do however try my best so that these things don't happen!
I aim to ship items within 3 working days of receiving your order, unless it is a made to order item.
I ship all my items in brand new bubble mailers and wrap each item in extra bubble wrap. If you would like your item sent to you in a box then please let me know on checkout.
Shipping to the UK can take up to 2 weeks due to the custom nature of my products.
Shipping everywhere else can take 2-6 weeks to arrive to you.
Please note I ship to the address given by Etsy, so if you need your item sent to a different address, then please let me know!
Refunds and Exchanges
Please note that my resin necklaces are handmade and may have slight imperfections in them.
I'm sorry but I can't offer a refund if the item is damaged during mailing process. I make sure to pack all of my items as well as I can.
Additional policies and FAQs
As delicious as my items might look, they are NOT edible, so please don't try to eat them, or give them to a young child who might choke on the small parts!
Q: Where do you ship from?
A: I ship from the UK!
Q: Do you accept orders outside of the UK?
A: Yes, of course! I ship worldwide
Q: How long will it take to receive my order?
A: In most cases you will receive your order 2-5 weeks after shipping, although postage is usually faster than this! If you have ordered a custom case then it could take anything from 3-6 weeks depending on how long it takes for me to get your case in stock, and decorate it. It also depends on whether I have to make pieces for the case, and what deco items I have in stock. If there will be any delay I will let you know via Etsy convo.
Q: How can I see your prices in a different currency?
A: If Etsy doesn’t automatically convert the prices for you then you can either use Google or use http://www.xe.com/ucc/ which I use all the time myself.
Q: I have a question about an order. Where can I ask it?
A: Feel free to send me a message via Etsy, email at milkchocolatedream [!at] live.co.uk or ask me on Tumblr at milkchocolatedream.tumblr.com
Q: Do you take bulk or wholesale orders?
A: Unfortunately not, as I work by myself with my shop and am unable to fulfill large orders. I also cannot offer discount if you purchase more than one item from my shop.
Q: Can you do a case for a *phone* *iPod* *other item*?
A: Yes, as long as I am able to get a hard case for the item. It could take up to 2 weeks for me to receive a case for your phone, so please bare this in mind. If you purchase the custom listing and I am unable to get a case for your item then I will issue a refund.
Q: I want *this* *this* and *this* on my phone case. Can you do it?
A: Yes of course! Send me a message with your ideas and I can help you to the best of my ability!
**Regarding custom orders**
Please be aware that I will not make any custom item until I have received payment for it. If I make a reserved listing for a custom item for you, you must purchase this before I will make your item.
Q: How can I look after my phone case?
A: As with any delicate item, you will need to be extremely careful with your case. I use professional strength adhesive for the gems and deco but after time and wear the gems may start to come off. Pay extra attention when putting it into small pockets and bags as you may pull the deco off. If you require a replacement of a certain piece of deco I am more than happy to do that, as long as you feel you have taken the maximum amount of care with your case. You will have to cover the cost of shipping for this service :)
If you have any other questions then please don’t hesitate to ask!