MilkTeaMochiDesigns
Orlando, Florida
Shop policies
Last updated on
July 11, 2016
Hi, Thank you so much for visiting my shop! ♥ I have been a creative and crafty person ever since I was little; however, it wasn't until I was hand-crafting almost every little thing for our wedding that I decided to open this shop!
We carry one-of-a-kind handmade accessories, wedding goods and gifts. All of the items can be customized to any theme and color. If you are looking for something specific and don't see it please let me know, I can always design something custom for you-- and LOVE doing so!
After all, no one knows what you want or need better than you. :)
We carry one-of-a-kind handmade accessories, wedding goods and gifts. All of the items can be customized to any theme and color. If you are looking for something specific and don't see it please let me know, I can always design something custom for you-- and LOVE doing so!
After all, no one knows what you want or need better than you. :)
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
As each item is handmade and materials need to be purchased, buyers have 24-hours after purchase to cancel an item via contacting me.
Orders that are customized to the buyer are not returnable or refundable. This includes completely custom items, or items that are not of the stock colors. Most other products are returnable, other than earrings for hygienic reasons.
If an item arrives damaged, please contact me with a picture of the item and packaging within 24 hours of receiving, so I can file a claim with USPS. Once this information is received, I will create and send a replacement as soon as I can. Damaged items are not eligible for a refund, but we will replace them.
If there is a problem with your order, please message me directly to figure out if a refund may be given or what we can do to rectify the situation!
Orders that are customized to the buyer are not returnable or refundable. This includes completely custom items, or items that are not of the stock colors. Most other products are returnable, other than earrings for hygienic reasons.
If an item arrives damaged, please contact me with a picture of the item and packaging within 24 hours of receiving, so I can file a claim with USPS. Once this information is received, I will create and send a replacement as soon as I can. Damaged items are not eligible for a refund, but we will replace them.
If there is a problem with your order, please message me directly to figure out if a refund may be given or what we can do to rectify the situation!
Payment
I accept credit card, Etsy Gift Cards, and Paypal.
Payment is due at the time of purchase via one of the above methods. All of our goods are handmade and your order will not be put in the queue until payment has been received and cleared.
When checking out, please make sure your name, phone number, and address are correct and match your credit card statement. This way your item is shipped to the correct address and this will cut back on chances of delays. Please make sure to update your address with Etsy before purchasing. Refunds are not available for purchases sent to the wrong address
Payment is due at the time of purchase via one of the above methods. All of our goods are handmade and your order will not be put in the queue until payment has been received and cleared.
When checking out, please make sure your name, phone number, and address are correct and match your credit card statement. This way your item is shipped to the correct address and this will cut back on chances of delays. Please make sure to update your address with Etsy before purchasing. Refunds are not available for purchases sent to the wrong address
Shipping
All shipping is done through USPS Ground with tracking and insurance.
If you need rushed delivery please contact me BEFORE placing your order.
We do ship internationally, but please contact me for an exact quote to deliver to your destination. Note that buyers are responsible for any and all duties and customs charges that may be incurred.
Any item needed within 10 business days will be assessed a rush fee that is separate from shipping charges.
If you need rushed delivery please contact me BEFORE placing your order.
We do ship internationally, but please contact me for an exact quote to deliver to your destination. Note that buyers are responsible for any and all duties and customs charges that may be incurred.
Any item needed within 10 business days will be assessed a rush fee that is separate from shipping charges.
Additional policies and FAQs
LEGAL DISCLAIMER:
These item are not licensed products. I do not claim ownership of any character or image used in my designs. Copyrights and/or trademarks of any character and/or image used belong to their respective owners and are not being sold.
You are paying for my time, services and supplies in creating, customizing, and assembling these handmade pieces for your own personal use.
These item are not licensed products. I do not claim ownership of any character or image used in my designs. Copyrights and/or trademarks of any character and/or image used belong to their respective owners and are not being sold.
You are paying for my time, services and supplies in creating, customizing, and assembling these handmade pieces for your own personal use.