Milkshakebaby's Shop Policies
Welcome to my shop! I am so excited that you have or are considering purchasing items from Milkshake Baby. I specialize in childrens clothing, diaper bags, gifts, and tote bags. I offer monogramming and do embroidery and applique. I am a one woman show so I do require time to make your order just right for you. I will usually have my turn around time listed on my homepage, but if you are seeking a quicker turn around time to meet a deadline, please contact me through Etsy!
WARNING: I sell Pillowcase dresses which have lots of ribbon involved. I stitch the ribbon in the casing at the middle of the dress in the front and back to prevent the ribbon from dislodging, but please use these dresses at your own risk and do not leave a child unattended or put a child to sleep in one of these dresses for risk of strangle from loose ribbons. I will not make these dresses under 18months of age.
I accept paypal and money orders currently, but I believe you can use a credit card even if you don't have a paypal account, just go to www.paypal.com and there will be an option for that on their site.
I cannot make, monogram, or ship your item until payment is received. Once payment is received, the normal time frame for shipping will begin.
I will cancel on a case by case basis.
I can hold "last one" items for up to 24 hours before relisting.
I ship most items first class through USPS. I do not provide insurance so I can keep costs down, but if you decide you would like your package insured I ask that you notify me through the check out page or through Etsy convo's. I will add insurance as an option to your order at that time.
Refunds and Exchanges
I can exchange or refund items that are not special ordered and not personalized within 30 days of receipt of the item(shipping excluded). The item must be returned to me in original condition and unworn/used. If the item(s) show signs of use I will decline the refund.
No refunds or exchanges can be given on items that have been specially ordered or personalized.
Additional Policies and FAQs
I love to receive custom orders. I will work with you as best I can to provide you with the product(s) you desire. Custom orders will be price quoted and delivery date quoted individually.
I love to sell to boutiques, I've been doing this quite a lot lately. Unfortunately I can not offer discounting at this time. These orders, if over $100 will be shipped for free, however.
I do not consign.
Last Updated February 3, 2011