AlaniBoutiqueCo

ALL SALES ARE FINAL!!!

We have a 3-day return policy for defective items ONLY, which means you have 3 days after receiving your item to request a return.

To be eligible for a return of a defective item, your item must be in the same condition that you received it, AND unused in its original packaging. You’ll also need the receipt or proof of purchase.

Damages and issues -
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. Items that have been used can not be replaced or have a refund issued for them.

Exceptions / non-returnable items -
Certain types of items cannot be returned, like seasonal items, custom products (such as special orders or personalized items), wholesale orders, or products that have been used. Please get in touch if you have questions or concerns about your specific item.


To start a return, you can contact us through Etsy messages. If your return is accepted, you will be responsible for shipping the items back to us and providing us with tracking once the item is shipped back. We are not responsible for items that are lost in transit on the way back to us. Once a return is received, you will be awarded store credit for the product cost of the item. Items sent back to us without first requesting a return will not be accepted. Seasonal items are not eligible to be returned.

You can always contact us for any return question through Etsy Message

Refunds- All items are non-refundable.


Lost In Transit

We are not responsible for items that are lost in transit. However, we will do our best to help you with contacting the shipping carrier and filing a claim for the package not received. Please keep in mind that packages marked as delivered are categorized as stolen. We are not responsible for stolen packages.

ALL SALES ARE FINAL!! Store credit or exchange will be given only...