MimozaLuxury

Handmade London Luxury Shop

London, United Kingdom · 1445 Sales

MimozaLuxury

Handmade London Luxury Shop

London, United Kingdom 1445 Sales On Etsy since 2013

5 out of 5 stars
(319)

Shop owner

Mimmy

Contact

Announcement   Like my Facebook page for lots of Giveaways and Promotions:
www.Facebook.com/mimozaluxury
***WORLDWIDE SHIPPING***

Announcement

Last updated on Jan 7, 2017

Like my Facebook page for lots of Giveaways and Promotions:
www.Facebook.com/mimozaluxury
***WORLDWIDE SHIPPING***

Mimmy

Contact shop owner

Mimmy

View all 271 items

Reviews

Average item review
5 out of 5 stars
(319)
View all 319 reviews

About

Welcome to Mimoza Luxury!
Me and my mother love hand crafted things and hand knitting is part of our lives and our hobby as well. So we decided to share our passion with you - we believe that when something is made with love, people can feel it.

Tweet

Shop policies

Last updated on April 14, 2016

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
We accept PayPal and card payments. All payments must be cleared before items are released.

Payments are expected at time of checkout. If payments are not made at time of checkout you will be contacted and prompted to do so within 5 days. If no response received your order will be cancelled.

If you are not a registered PayPal user, you may still pay for items by credit card through their website which is safe and secure.
Shipping
Items will be shipped to the address listed on your Etsy order. Please make sure that you have it up to date. If you are buying items as present to someone else please notify of the shipping address when you place the order.

We ship in the UK via Royal Mail, or internationally via Royal Mail Airmail

International orders usually take around 7-10 days, can take anywhere from 1-5 weeks to get to their destination. If your parcel has not arrived within 5 weeks, please contact us.

Please be aware that we cannot be held responsible for postal delays (under 5 weeks), customs hold-ups, nor international customs charges. Additional import fees are the responsibility of the purchaser. Please do not hesitate to contact us if you have any questions regarding this.

Current processing time for ready made items is 1-2 working days ,
for made to order items is 1-4 weeks.
Refunds and Exchanges
All sales are final. Feel free to ask any questions about my product before you purchase! If there is an issue with your item or I have made a mistake with your order you must contact me within 24 hours of receipt.
If an exchange is agreed upon, your item MUST be sent back within 3 days, NO EXCEPTIONS and a Tracking number should be provided. I will not accept returns if the item appears worn or is damaged or if it is past the return period. (This is standard policy when dealing with formal wear, which is sometimes worn only once. Thanks in advance for your understanding). Shipping fee is not refundable.
All made to order items, including all Tutu Dresses are non-returnable, as they are specially created for you, no refunds will be issued!
For all custom orders (any order that is modified in any manner from the original listing, such as colour of yarn, quality of yarn, size) is non-returnable. If work has already begun on your order, cancellation is not possible.

Please check the measurement chart included in each dress listing before purchase!
Measurements are given so that you have a general idea of the size. Knits can stretch & shrink depending on wear, care & storage. All sizes given are approximate.

Please take into account that your monitor setting may represent the colours differently than intended.
Additional policies and FAQs
All items are handmade in a smoke-free and pet-free environment.

PHOTO POLICY
You make our day when you send in your photos! We love to feature them in our Etsy shop, website and Facebook page. All photos sent to us by email, etsy message or otherwise are the property of Mimoza Luxury and may be used for advertising purposes. Thank you!!!

All photographs are Copyright of Mimoza Luxury and may not be used without permission. I have invested a lot of time and effort into getting great professional photos. Please do NOT copy or take them from my website.