MindysIndies' Shop Policies
We are pleased to offer FREE domestic shipping (and discounted international shipping!), a return policy, and layaways! Please see Shop Policies for more info.
Please provide payment via Paypal within 3 days. If payment is not received in 3 days, the item will be relisted. Thank you!
I ship via USPS Priority Mail or Priority Mail International. To domestic buyers, I provide full insurance. To international buyers, I ship via USPS Priority Mail International, and will provide full insurance as available by the USPS (where it is not available, shipping is at your own risk).
*****INTERNATIONAL BUYERS- PLEASE NOTE:*****
CUSTOMS, DUTIES, AND TAX RESPONSIBILITIES:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding or buying. Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges. We won't under-value merchandise or mark the item as a gift on customs forms. Doing that is against U.S. and international laws.
INTERNATIONAL SHIPPING OPTIONS: (1) I prefer to ship USPS Priority Mail International, which generally delivers in 6-10 business days (not including customs-related delays). (2) The cost of international insurance is reflected in this item's international handling fee. If the actual cost is less, I will refund you the difference via Paypal. (3) If you don't mind longer shipping times and would like a cheaper option, please let me know. USPS First Class Mail International usually costs about half as much and doesn't offer insurance (this would be at your own risk). (4) International buyers may experience longer shipping times due to customs-related delays.
Refunds and Exchanges
I do accept returns under most circumstances. Please read the following for how refunds work, and whether your purchase would be eligible!
• NO RETURNS/REFUNDS on ANY Layaway payments or items (that means anything held for more than 7 days for full payment).
• NO RETURNS/REFUNDS on ANY INTERNATIONAL Sales, due to customs costs - So Sorry!!
• A 10% FEE will be paid by customer on ALL returned items (sorry, but this is to avoid wear and tear on vintage items).
For a refund you MUST E-mail me within 2 DAYS of confirmed post office delivery date to let me know that item is being returned, and then you must mail back within 3 DAYS of delivery date as well. If I do not hear from you within 2 DAYS from CONFIRMED POST OFFICE DELIVERY DATE TO YOU (or 5 days from Postal Delivery Attempt - whichever is sooner), the item is ASSUMED SOLD and no refunds will be issued. All returns MUST be mailed back via priority mail, with Delivery Confirmation and Insured for full cost. Items must be returned in the SAME CONDITION as when received.
Additional Policies and FAQs
Please understand that vintage clothing is used clothing, and at least 20 years old. Very few items will be in mint (meaning "brand new") condition. All vintage clothing will be more fragile than new clothing, and should be worn with care. Like many vintage sellers, I describe my items using the following rating scale:
MINT - No problems, as close to "new" as possible for its age. Likely never worn or used.
EXCELLENT - Shows normal wear expected for age, but nothing easily visible.
VERY GOOD - Shows normal wear expected for age with some minor problems visible, but problems will not detract.
GOOD - Has some obvious visual problems. Structure is intact. Problems could be fixed. These items will be available at discounted rates.
FAIR - These items will be available at discounted rates, and if you are creative and up for a project, these are still interesting pieces.
I am happy to offer layaways! Please read the following for how it works!
NO RETURNS/REFUNDS on ANY Layaway payments or items (that means anything held for more than 7 days for full payment).
• No layaway offered for items UNDER $150.
• All layaways must be paid off within 3 months of initial order date.
• NOTE: If items are not claimed within these timeframes, they will be offered again for sale.
Last Updated July 25, 2011