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MiniTreasuresByTerre's Shop Announcement

Dollhouse Miniature Treasures: 1/12 scale, 1/144 scale, Miniature Dollhouse Books, Miniature Vanity items, Miniature Albums, Scrapbooks, and other Miniature OOAK items.

MiniTreasuresByTerre's Shop Policies

Welcome

Welcome to my Dollhouse Miniature Treasures.

I'm glad you've stopped in and are interested enough to check out my general Shop Policies.

A note about the miniature items I offer for sale: With the exception of my miniature children's books and some of my scrapbooks, the items I make are usually one-of-a-kind (OOAK) in one way or another. For example, some of my "celluloid" photograph albums, while I might use the same basic or main image, usually have a different cover trim, border graphic(s), findings, a different fabric design, and sometimes the album will include a display stand. So, no two are ever really exactly the same, and therefore I consider them OOAK. All of my vanity and jewelry items are always OOAK.

Edited 7/14/12 - Regarding my miniature books:

My miniature books are an exact reproduction of the original, with one exception - Generally, the original book does not have a titled spine, but I almost always make one for my miniature version. Due to today's paper thicknesses, it's IMPOSSIBLE (for me anyway) to find a really high resolution paper that's also thin enough to construct exactly the same as the original. Therefore, there is a need for a spine. Having said that, the books are much more appealing when they can be placed in a bookcase if you desire.

My miniature items should not be considered toys and are not suitable for children under 14 years old.

If you don't see an answer to a question you may have, please send me a convo and I'll generally reply to you within 12 hours, if not sooner.

Payment

I accept PayPal (Credit or Debit Card), Etsy's Direct Checkout, and Gift Cards.

IMPORTANT: Orders will be shipped to the address you have on file with Etsy/Paypal, so PLEASE make sure your address is correct when submitting your order, as that is the address I will ship to. You are responsible for making sure that your PayPal and Etsy address is updated, complete, and correct. Be sure to include apt or unit #'s. Anything returned to me or lost due to an incorrect address will result in new shipping charges, which will be the responsibility of the buyer.

If you are new to Etsy, this link will guide you through the Payment process:
http://www.etsy.com/help/article/339

Shipping

For BOTH U.S. & International buyers: Items will be shipped in a cotton-lined jewelry box and sent in a padded bubble mailer envelope. For purchases over $25.00 your purchase will be insured.

Items are shipped by USPS First Class Mail, and are normally shipped within 24 hours, Monday through Saturday (International sales are shipped Monday through Friday), with the exception of holidays, and weather beyond my control (I live in the rainy and snowy Northwest US.) Should there be a delay in shipping, I will notify you promptly.

Depending on the item(s) shipped, and at my discretion, Signature Confirmation might be required. However, should your total purchase order meet or exceed $150.00 Signature Confirmation WILL be required. This is both for your protection and mine.

US BUYERS: Priority Mail, if desired, will be at the additional cost charged by the USPS. Please let me know in the Notes section, during the checkout process if you wish to have your items sent by Priority Mail. In that case I will send you a PayPal Invoice for the increased postage amount. Having said that, Priority Mail doesn't really speed up the arrival date of packages.

Tracking information will be sent to you automatically upon shipment.

INTERNATIONAL BUYERS: Insurance against loss or damage is included and is reflected in the Shipping cost on the item listing page. If you elect to have it shipped by Priority Mail International, please let me know in the Notes section of your payment that you wish a Priority Mail shipping upgrade. In that case, I will invoice you separately, via PayPal, for the additional cost prior to shipment.

Please be aware that delivery times for International orders will vary immensely depending on the destination, and can take anywhere between 2-6 weeks, sometimes even longer if held up by your countries customs office.

IMPORTANT: Import duties, VAT, tariffs, taxes, and any other fees imposed by your country are NOT included in the item price or shipping cost. These additional costs, if any, are the BUYER'S responsibility. Please check with your country's customs office to determine what these additional costs might be prior to your purchase, so that there are no surprises for you. Also, I do not declare items as "gifts" as it is against US Law. I appreciate your understanding.

US and International: For multiple, combined, purchases: I have set up my Shipping Fees to allow you to have a reduced charge for multiple purchases, which must be paid for in ONE payment. Items purchased separately will result in an overpayment of your shipping costs.

If you need clarification regarding any the above, please feel free to email me.

Refunds and Exchanges

Refunds and returns are on a case-by-case basis. If you have an issue with the item or delivery of your item, please Convo me through Etsy's email system within 7 working days after receipt so that we can work out a solution. In the event items(s) are damaged (very rare, if ever), please send proof of damage by providing photos of damaged items, and packaging. Please do not throw anything away, including the packaging, as all will be required in the event an insurance claim needs to be filed.

Note: Nothing I sell is intended for use by young children.

Additional Policies and FAQs

While Reviews / Feedback are not mandatory, I do appreciate them very much. Should you feel that my service to you in fulfilling your purchase rates less than 4 stars, I do hope you'll contact me so that we can work out any issues together that you may have.

To access the Review process = From the top of any Etsy page, if you click on the You icon, and then Purchases & Reviews, you will see your purchase from me. A direct link:
https://www.etsy.com/your/purchases?ref=si_purchases

Should you receive your item BEFORE Etsy's estimated Delivery Date, it will say "Open for review on [?Date?]. You may write your review anytime on or after that date, and should be completed within 60 days from the date of purchase.

Last Updated July 7, 2015