MinimalVS

Fine Jewelry

| Ljubljana, Slovenia
32,119 Sales | 5 out of 5 stars

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.

Announcement    Due to a large amount of orders on our official website Capucinne, there's an 7-8 week processing time in our Etsy shop. For rushed orders please contact us before purchase.

Find us here:
Instagram: @capucinnejewelry
Facebook: https://www.facebook.com/capucinnejewelry
Website: www.capucinne.com
Email: info[!at]capucinne.com

For discounted items please check the READY TO SHIP & ON SALE section for items that can be shipped in 1-3 days and enjoy 15% off.

All items you browse through are handmade and most of them are made to order.

Delivery time depends on the location. We can only provide an estimated delivery time after we've shipped your piece(s). After dispatching, shipping is beyond our control and depends on the weather, postal system, or other factors.
All pieces are sent fully insured with worldwide express shipping which takes 2-10 business days and 1-3 business days inside Europe. Once the parcel is dispatched, we provide the tracking number.

We offer a general one year warranty for all our products. The warranty is voided if the items have been tampered with or have been subjected to physical injury.

Please visit our shop CAPUCINNE here:
https://www.etsy.com/shop/capucinne

and our shop THREELAYERS here:
https://www.etsy.com/shop/threelayers

Please read our shop policies:
https://www.etsy.com/shop/MinimalVS#policies

If you have any questions, please let us know.
Thank you
MinimalVS team

Announcement

Last updated on Nov 26, 2021

Due to a large amount of orders on our official website Capucinne, there's an 7-8 week processing time in our Etsy shop. For rushed orders please contact us before purchase.

Find us here:
Instagram: @capucinnejewelry
Facebook: https://www.facebook.com/capucinnejewelry
Website: www.capucinne.com
Email: info[!at]capucinne.com

For discounted items please check the READY TO SHIP & ON SALE section for items that can be shipped in 1-3 days and enjoy 15% off.

All items you browse through are handmade and most of them are made to order.

Delivery time depends on the location. We can only provide an estimated delivery time after we've shipped your piece(s). After dispatching, shipping is beyond our control and depends on the weather, postal system, or other factors.
All pieces are sent fully insured with worldwide express shipping which takes 2-10 business days and 1-3 business days inside Europe. Once the parcel is dispatched, we provide the tracking number.

We offer a general one year warranty for all our products. The warranty is voided if the items have been tampered with or have been subjected to physical injury.

Please visit our shop CAPUCINNE here:
https://www.etsy.com/shop/capucinne

and our shop THREELAYERS here:
https://www.etsy.com/shop/threelayers

Please read our shop policies:
https://www.etsy.com/shop/MinimalVS#policies

If you have any questions, please let us know.
Thank you
MinimalVS team

Items

32119 Sales
 

All Items

Maja Minimalvs

Contact shop owner

Maja Minimalvs

Reviews

Average item review
5 out of 5 stars
(4565)
See reviews that mention:
Quality 528 Shipping 942 Customer service 634

About MinimalVS

Sales 32,119
On Etsy since 2012

Minimalist with detail

MinimalVS comes from Slovenia, a small and beautiful country in central Europe. Our jewelry is made to satisfy individual needs with unique designs and creations. It presents the style of elegance and beauty.

All our jewelry is designed and handmade in Slovenia. We use only genuine and quality materials and gemstones. Every single piece of jewellery is made with love and care. Customer's satisfaction is top priority to our work and service.

MinimalVS interprets all the simplest shapes and designs with a handful of imagination. It is for those who love and understand the beauty of minimalism.

Our goal is to make all our customers happy.

Please see these videos of our working process below:
https://www.youtube.com/watch?v=e9jsiIipPWw&
https://www.youtube.com/watch?v=0uThH3zaCTk

We are also on Etsy under these usernames:
https://www.etsy.com/shop/capucinne
https://www.etsy.com/shop/threelayers

Thank you ♥
MinimalVS
https://www.instagram.com/capucinnejewelry/

Shop members

  • Minimalvs

    Owner, Designer, Photographer

    Hello :) I'm Maja, owner of MinimalVS and the lead designer behind all the pieces you browse through. I photograph most of them as well and am the gemstone supply manager. I'm also the owner of Threelayers & Capucinne.

  • Primož

    Curator, Manager

    Primož is responsible for finances, social media, and technical parts of the processes carried out at our studio.

  • Marko

    Metalwork, Stonesetter, Maker

    The heart of our jewelry is our workshop, and Marko is in charge of the work processes there. He also performs most of the stone setting and takes personal ownership of the most technically challenging or difficult pieces.

  • Mitja

    Metalwork, Maker, Stonesetter

    Mitja is our second final touch executor for most pieces and sets gemstones into your designs and sometimes shapes, brushes, and polishes solid gold pieces.

  • Živa

    Metalwork, Maker

    Bringing out that extra sparkle in our pieces, Živa does shaping, brushing, and polishing of our solid gold pieces and also helps with some of the custom-ordered items. A trick up her sleeve? Making extraordinary raw and unique rings.

  • Črt

    3D Designer, Customer Service

    Like a magic wizard, Črt transforms your orders into 3D files before they are ready to be made. But he also has more tricks up his sleeve, he also provides 3D renders, previews, and mock-ups of any creative ideas by our team or customers.

  • Nina

    Production Manager, Quality & Inventory Control, Customs Issues & Administration

    The final stamp of approval is given by Nina, our quality & inventory control manager. She sometimes helps with photographing the designs and editing the listings you browse through and handles shipping and customs communications.

  • Darja

    Accountant, Administration, Customs Issues

    Paperwork may be a bore for most, but not for our accountant Darja. She diligently oversees all accounting and administration and resolves most of our customs issues. Bless her!

  • Marko

    Photographer

    Marko occasionally helps with capturing Maja's designs.

  • Hana

    3D Designer, Customer Service

    Our magic is elevated by Hana, who also transforms your orders into 3D files. She has more to offer, such as providing our customers 3D renders, previews, and mock-ups of any creative ideas.

  • Anej

    Gemstone Supply

    A true gem hunter, Anej sources gemstones from all around the world. By looking out for special and rare precious stones, he is in a way our very own Indiana Jones.

  • Vida

    Customer Service

    Vida will answer any questions or help with requests you might have for us. She's the starting point of all our orders and makes sure your wishes and budgets are met and later on brought to life with an extra dose of magic and sparkle.

  • Andreja

    Casting

    Andreja carries out the cast of all wax models into solid gold and sterling silver.

  • Ana

    Dispatcher, Assistance

    Ana helps us with all the big tiny tasks that have to be done in order to make the workflow in our studio smooth. She also prepares most of the express shipping labels and parcels and helps with neat packaging of your pieces.

  • Blaž

    Maker, Brushing, Polishing

    Blaž is our final touch executor and helps our team of expert goldsmiths with shaping, brushing and polishing of solid gold pieces.

  • Martin

    Maker, Polishing, Brushing

    Martin does shaping, brushing, and polishing of our solid gold pieces. He also helps with some of the custom-ordered items.

  • Matic

    3D Designer

    Matic came like a breath of fresh air, helping Črt and Hana with new 3D designs and previews for our clients.

  • Dolores

    Production Manager, Quality & Inventory Control, Customs Issues

    Dolores manages the inventory, sometimes communicates with customs and is in charge of the smooth production and quality control of solid gold pieces.

  • Miha

    Photographer, Digital Marketing Manager

    An explorer by heart, Miha is responsible for our affiliate and digital marketing, bringing our designs closer to customers as well as elevating our website for a better user experience.

  • Žiga

    Maker, Metalwork, Brushing

    Žiga helps our team of goldsmiths by shaping, brushing and polishing of solid gold pieces and makes sure your silver and gold filled items are shiny and flawless.

  • Modi

    Customer Service

    Modi will answer any questions or help with requests you might have for us.

Shop policies

Last updated on September 7, 2021
Welcome to MinimalVS! We're happy you stopped by :)

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 2 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
5-DAY MONEY-BACK GUARANTEE:
MinimalVS offers a 5-day money-back guarantee or exchange on all purchases, EXCLUDING items that are custom-made - including custom gemstone items, higher quality gemstones as displayed online, custom matching bands, ooak (one of a kind), rushed, discounted, and items on payment/financing plans.

You have 5 days from the time you sign for the delivery of the package to postmark the package back to MinimalVS.
All returned items must be in new/unused condition with all original documents and packaging. Prior to sending the package back, contact us for information on how to ship the item back.

All our products are unique and are handmade or hand finished. There are minor deviations in the provided item descriptions, as every stone used is unique, but the tolerance is in the cut aspect ratio only. The weight, measured in carats, is as described. The provided measurements of the stones, in millimetres, in the descriptions are for objective purposes only. For example - a couple of round stones can have the same carat weight, but due to these minor variations in their proportions, can have a different aspect ratio.

All DISCOUNTED, RUSHED, LAY-AWAY/FINANCED, OOAK, MADE TO FIT and CUSTOM ORDERS (including custom gemstones) are non-refundable; this includes partial payments as well. We reserve the right to refuse returned items we deem as not in sellable condition, damaged, altered, or used.

CUSTOM JEWELLERY IS FINAL SALE. Our guarantee is that the piece will match the final design you have approved through detailed photographs and/or renders, including the dimensions, type of stone(s) and metal(s) (gold or silver).

WARRANTY: We offer a general warranty, of 1 year, on all our products. The warranty is voided if the items have been tampered with or have been subjected to physical injury. Any changes to the items (ring resizing, soldering, exchanging stones, pendants, etc.) voids the warranty.

EXCHANGES: An ordered item can be exchanged for an item of equal or greater value, within the return period of 5 days as mentioned above, as long as it is not the same type of item in an identical or altered configuration.

CONDITIONS OF RETURNS:
If the item was damaged in any way, you will be charged for the damages. If the item is returned without its original box, tote, and/or all original documents that were shipped with the package, there will be a US$ 25-50 charge (depending on what was not returned).

MinimalVS cannot assume any responsibility for any item not returned in the manner described. We are not responsible for loss or damage of return shipments.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Upon receiving the package, we will inspect the returned item(s), original documentation, and packaging. If everything is adequate, we will issue a full refund minus the shipping charges. Refunds will be given less shipping costs.

When shipping back an item use the word "sample" on the parcel. This will prevent the parcel from being broken into or stolen.

RESIZING: If you have provided us with an incorrect size and request resizing, a resizing fee of US$ 40 and an express shipping cost will apply. We do not offer refunds in case the size you provided for the purchased item is not correct.

LAY-AWAY PLAN: A lay-away financing plan is possible only for a full-priced item and excludes any discount, coupon or other sale event.

PREVIEWS: We offer one free 3D preview. For every additional preview a fee of US$ 50 will apply. The preview fees will be subtracted from your order.
Payment
We accept payments via PayPal and direct checkout with a credit card. We accept cancellations within two hours after the order has been placed.
Shipping
MinimalVS is located in Slovenia, Europe.
We ship worldwide.

✻✻✻ SHIPPING AND HANDLING ✻✻✻

Current processing time for most solid gold items items is 8-9 weeks.
Current processing time for most gold filled and sterling silver items is 1-3 weeks.

All items are shipped with fully insured express shipping. We will provide a tracking number as soon as the package is dispatched. Delivery will take 2-10 business days, within Europe 1-3 business days. You are required to sign for the release of the package.
If the package has already been dispatched and you have to change your address, an additional fee of US$ 20 will be required to in order to change the address. Shipping providers consider this as a new shipment and we will be charged for any changes.
When placing the order, PLEASE LEAVE YOUR PHONE NUMBER in the notes. Express shipping providers require it.

The delivery time is provided for REFERENCE ONLY and it is based on our own experience sending goods all over the world. Packages can sometimes take longer to be delivered, especially during busy holiday seasons for example. They also can be opened at customs, which will add extra time for delivery.

✻✻✻ CUSTOMS FEES ✻✻✻

Buyers are responsible for all customs fees, taxes, or receiving fees incurred. Buyers are responsible for knowing and abiding by any import restrictions to their country from Slovenia, Europe. An order cannot be cancelled and an item cannot be returned for a refund on the grounds of buyer being charged the import duties and taxes which their local customs authority deems appropriate.
Additional policies and FAQs
ADJUSTMENTS
We can adjust most items to fit your size preferences, you just need to include a note at checkout or contact us via Etsy conversations.

How do I determine my ring size?
The best way to determine your ring size is to visit your local jewelry store and have the sizing done professionally. If this is not feasible, try findmyringsize.com to use a manual ring sizing guide to help you determine the size. *Please note this is only a guide therefore we cannot be responsible for incorrect ring size determination. Please send us a message with any questions in regards to sizing.
You can also measure the INSIDE diameter (distance across) in millimetres of a ring you currently wear. Send us these measurements and we will tell you your US ring size.

If you have any questions please contact us through Etsy conversations.

Thank you!
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third-party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect:

To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It:

I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure:

Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention:

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

More information

Last updated on Sep 7, 2021
Frequently asked questions
Sizing details

We use standard US ring sizing but can help you confirm the right size in any other measuring scale (UK, Australian, European).

You can also provide us the inside diameter of a current ring in millimeters and we will be converting it to a US sizing.

When estimating a correct ring size, it is best to consult with your local jeweller. If this is not feasible, try findmyringsize.com to use a manual ring sizing guide to help figure out your size. *Please note this is only a guide therefore we cannot be responsible for incorrect ring size determination.

Custom and personalized orders

We are always open to collaborating on a completely unique and custom design of any kind.

We offer custom fit stacking rings, custom stones, material customizations or entirely custom designs. In case you would like to customize an existing design or create an entirely unique piece, please contact us on Etsy convo.

In case of a customized design, additional fees may apply. Please check our shop policy on further information about custom designed pieces.

Production time

All of our pieces are handmade to order.

Solid gold pieces take from 8-9 weeks to be finished. Production time depends on the amount of stones on stock, in case of a custom design the production time is a bit longer.

Gold filled and silver pieces take 1-3 weeks to finish.

Rush order

In case you need to receive your order by a specific date, please contact us beforehand on Etsy.

We're always happy to rush an order to make sure it arrives on time.

In some cases an upgrade to express shipping may apply to ensure a timely delivery.

Installment plan

We offer the possibility to pay in multiple partial payments, that way you can purchase an item in a pace most comfortable to you.

If you would like to purchase an item in more installments, please contact us on Etsy beforehand.

The piece is shipped as soon as the last installment is paid.

Matching pieces

We have a wide array of nesting rings - rings made to fit perfectly to your engagement or other rings. In case you would like to see a preview or have a matching ring to fit yours, send us a few pictures of your ring, from top view, side view and front view. Our designers will then forward you a preview of the fit of both together.

Returns and exchanges

MinimalVS offers a 5-day money-back guarantee or exchange on all purchases (this excludes items that are custom-made, rushed, discounted, and items on payment/financing plans).

Please check our shop policies on more information regarding the terms of return or exchange.

Gift wrapping and packaging

Each item comes in a MinimalVS gift jewellery box, a high quality presentation box and a perfect box to keep your jewellery while you're not wearing it.

If you would like us to include a gift note in the parcel, please leave us a message with your order about the content of the note.