MinkCouture's Shop Policies
Welcome to my shop! I hope to provide unique handmade items that mesh together modern and vintage looks.
I have one foot in the city and one in the country and I like to think of the mink that lives in the pond in the back yard (an escapee from the local mink farm) as my mascot; stylish, mysterious, and a lover of everything unique.
I accept payment through Direct Checkout, Pay Pal and credit cards. I will ship once a payment has cleared and will let you know when I ship your item. It can take up to 3 days for credit card payments to clear, so please keep that in mind when choosing a payment method.
I will ship once payment is received and within 3 business days of that. I ship UPS First Class Mail. All shipments within the US take up to 3 days, international shipments can take 2-8 weeks due to customs.
Please contact me if you need something shipped sooner so I can adjust shipping and give you a quote.
For shipping for custom orders, items will be shipped in 1-2 weeks.
Please order your item ahead of time for shipping during holidays. If you need an item shipped in time for a specific holiday, please contact me to arrange shipping.
Refunds and Exchanges
I strive for customer satisfaction and I will work on a case by case bases on returns. If you have any questions about your item, please ask before purchasing!
Additional Policies and FAQs
Due to the unique handmade nature of my work and items, variations will occur. A good portion of my items are antiques and found items, so there will be natural weathering and color variations.
All of my items come from a smoke and pet free studio.
If you would like a custom order, please contact me. Since everything in my shop is ready to ship, their will be an additional charge of 30% for custom orders or color changes.
Custom orders will also need an additional 1-2 week time frame per item for creation and delivery. This will be marked in your custom order when I create it.
Due to the nature of custom orders being...well, custom, they are not returnable. I will work with you to make sure all the details are right before I create your order, so this should never happen!
Place custom orders in advance of when you need them due to the extended timeline of creation and shipping!
Last Updated August 13, 2015