MintedSugar

Minimalist luxe planner goods for planners and agendas

San Diego, California · 14238 Sales

MintedSugar

Minimalist luxe planner goods for planners and agendas

San Diego, California 14238 Sales On Etsy since 2014

5 out of 5 stars
(4121)

Announcement   *For latest promotions sign up for our newsletter at https://www.mintedsugar.com

*Please allow 5 BUSINESS DAYS/1 WEEK for your order to be shipped.

*SIZE GUIDE:
https://www.mintedsugar.com/size-guide

*Please read our Shop Policies for important information

*Our office hours are Monday through Friday 9am-5pm PST.
We try to answer messages within 24-48 hours (Monday-Friday only) it may take longer for us to answer if you message us during the weekend or a holiday.

*We do not accept custom requests on Inserts but please feel free to message us with any ideas you may have and we will take them into consideration when designing our new inserts.

*Please note that any accessories in pictures are for picture purposes only and do not come with your order/are not for sale.

* Visit our website at https://www.mintedsugar.com for additional product and information.

Announcement

Last updated on Jul 10, 2018

*For latest promotions sign up for our newsletter at https://www.mintedsugar.com

*Please allow 5 BUSINESS DAYS/1 WEEK for your order to be shipped.

*SIZE GUIDE:
https://www.mintedsugar.com/size-guide

*Please read our Shop Policies for important information

*Our office hours are Monday through Friday 9am-5pm PST.
We try to answer messages within 24-48 hours (Monday-Friday only) it may take longer for us to answer if you message us during the weekend or a holiday.

*We do not accept custom requests on Inserts but please feel free to message us with any ideas you may have and we will take them into consideration when designing our new inserts.

*Please note that any accessories in pictures are for picture purposes only and do not come with your order/are not for sale.

* Visit our website at https://www.mintedsugar.com for additional product and information.

Minted Sugar

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Minted Sugar

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Reviews

Average item review
5 out of 5 stars
(4121)
View all 4121 reviews

About

To Our Customers

Our #1 commitment at Minted Sugar is to help enhance your planning experience by helping you keep your planner
simplistic, organized and purposeful
while still adding a little color and fun to it

What am I doing on Saturday night? Let me chek my planner!!

Shop members

  • Nancy

    Owner, Creator, Designer

Shop policies

Last updated on July 10, 2018
Xo. Welcome to Minted Sugar

To all of our Customers:
Our #1 commitment at Minted Sugar is to help enhance your planning experience by helping you keep your planner simplistic, organized and purposeful
while still adding a little color and fun to it

What am I doing on Saturday night? Let me chek my planner!!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Questions about your order?
Please if you have any problems with your order.
What is your return policy?
If you are not satisfied with the quality or it just didn't meet your expectations, please feel free to send it back within 7 days of receipt, along with an email explaining your dissatisfaction and we will promptly issue a refund or a replacement, your choice! Please note that customized orders, personalized items, shipping fees and return shipping fees are non-refundable.

How do I return an item?
You may simply reseal the packaging and send it back to
5089 Solola Ave. San Diego, CA 92113.
As a reminder, customized orders, personalized items, shipping fees and return shipping fees are non-refundable.
Payment
Can I cancel my order?
If your order has not yet been shipped you may cancel your order within 48 hours after the order is placed. Please refer to our return policy if you order has been shipped or the 48 hours have passed.
Shipping
US-$5 USPS First Class-Includes tracking
CANADA-$12.49 USPS First Class-Includes tracking
INTERNATIONAL-$17.49 USPS First Class-Includes tracking

SHIPPING FOR PLANNERS IS $13 FLAT RATE. They will be sent in a medium flat rate Priority box which includes tracking and insurance. Planners cannot be shipped internationally due to how expensive shipping fees would be.

*Due to the handmade nature of our product, orders ship out in approximately 5 BUSINESS DAYS/ 1 WEEK after purchase. This does not include weekends or holidays.

*Once items have been shipped you will receive a shipping confirmation email with tracking information/number.

*Domestic orders can take anywhere from 3-5 business days to arrive after it is shipped. This does not include weekends or holidays. In some instances it could take longer. In the event that this takes longer please contact USPS directly with your tracking number

FAQ

How do I track my order?
All of our shipments include free tracking. Your tracking number will be included in your shipment confirmation email. It may take up to 48 hours for tracking numbers to update. It can take longer if it is a weekend or a holiday. Please keep in mind that if tracking updates are "stuck" there is nothing we can do, you would have to contact your local post office for any questions.

What is your processing time?
Due to the handmade nature of our product
we have a 5 business day/1 week processing time.

How long does shipping take?
Shipping time can vary from 3-5 days USA domestic to 30+ days international (in rare instances it may take longer) Once it leaves our hands we have no control over how long it takes. If you feel it is taking too long please contact your local post office.

INTERNATIONAL ORDERS
Do you provide International delivery?
Yes! We do provide international delivery. Please keep in mind international delivery usually takes longer than domestic shipping. Although not very common, It can take more than 30 days after your order has shipped to receive your items, It all depends on your local mail and customs.

*International Customs may be assessed and incur a charge (we are not responsible for this charge and have no way of knowing if your package will incur an International Customs charge)
"Goods may be subject to customs charges and fees, dependent on the contents and value, which the recipient will be required to pay prior to the parcel being released. The customs authorities in the country of destination determine whether charges are due on imported goods and the thresholds applicable will vary in each country. " www.royalmail.com/customs
Additional policies and FAQs
SIZE GUIDE

A5 (6 Ring) is 5.8"x8.3"
Fits: Louis Vuitton GM agenda. Filofax A5 planner. Kikki K Large planner. Color Crush by Websters Pages A5 organizer.

PERSONAL (6 Ring) is 3.7"x6.7"
Fits: Louis Vuitton MM agenda. Filofax Personal planner. Kikki K Medium planner.
Color Crush by Websters Pages Personal organizer. Kate Spade Agenda. Recollections planner by Michaels.

POCKET (6 Ring) 3.2"x4.7"
Fits: Louis Vuitton PM agenda. Filofax Pocket planner. Kikki K Small planner. Kate Spade Small agenda.

HALF LETTER DISCBOUND (8 Disc) is 5.5"x8.5"
Fits: Arc Junior size by Staples. Circa Junior size by Levenger. Martha Stewart Junior size.


We do not accept custom requests on inserts
Feel free to message us with any ideas and we will take them into consideration when designing new inserts.