MirabelleCreations' Shop Policies
Thank you so much for stopping by Mirabelle Creations! We strive to make beautiful, custom items for your one of a kind celebration.
We accept payment directly through Etsy and through Paypal. All orders will be processed after payment is received. For any payment made via Paypal e-check, the order will be processed only after payment has cleared. If you require your order more quickly, please use direct payment through Etsy or Paypal.
Digital files are emailed within 1-2 business days after payment is received. If an order is placed on Fridays, then it will be processed in the order it was received on the following Monday.
If you need your files more quickly, we can provide rush orders. In addition to your order, please also order the following add-on rush fee: https://www.etsy.com/listing/113300382/rush-order?
Printed files are typically shipped with 1-2 business days after payment is received. At this time, we only ship within the United States. All orders are shipped via US Priority 2 Day Mail.
Refunds and Exchanges
If there is a problem with you order, please contact us within 2 business days so that we can resolve the issue. Due to the digital nature of our Shop, no refunds are provided for digital files. We will, however, work closely with you so that your order turns out just as you intended.
Any errors in your files will be corrected within one business day. If additional changes are needed, there may be a small additional fee.
Additional Policies and FAQs
If you have a custom order that you'd like, please send me a convo. We are happy to work with you to meet all of your custom party needs!
All of our digital files are emailed to you as an 8.5x11" PDF file. If you need a different size or format (such as a JPG), please indicate that change when ordering.
Last Updated March 12, 2014