I've spent just over 30 years in hospitality. I've worked the front of house and the back of house, piloted new roles for large corporate restaurant companies, and served as a General Manager, Director of Operations, and Food and Beverage Manager.
Along the way, I saw the same thing in every kitchen and dining room. The teams that do great work aren't the ones with the loudest manager. They're the ones with clear systems that everyone understands. When people know what's expected and how to do it, they grow, and results follow.
Mise en Safe exists to hand those systems to restaurant operators, starting with safety. The California Restaurant IIPP Template is written for kitchens, dining rooms, and bars, not offices and warehouses. We'll be adding more checklists, guides, and plans that help teams run smoothly and stay protected.
My "why" is connection. Restaurants are one of the last places where people still gather, and good systems free up your team to focus on the people in front of them instead of scrambling.