MissMessysMerch's Shop Policies
Hello and welcome to my shop dear visitor!
I make jewelry out of polymer clay, an amazing medium with endless possibilities. Recently I'm discovering resin, and the combination of the two media gives me even more space to experiment - if it is possible to multiply infinity... :)
My shop displays a limited array of jewelry I make. If you are interested in my explorations, check out my gallery at deviantart: http://kolkrisz.deviantart.com/
All the listed items are ready to ship.
You can pay using Paypal. Don’t worry, even if you don’t have an account, you can pay through Paypal as a guest with your credit card. Just follow the Paypal instructions. It’s safe and easy to use. Unfortunately I can’t accept other ways of payment at present.
Please note that I cannot be responsible for taxes, customs and duties imposed by the respective countries of international customers!
Your order will be sent out within 72 hours after receiving payment.
Make sure that your address provided for Etsy and Paypal is the same, in order to avoid confusion about where I should send your item. If you would like me to send it to a different address, please note me upon checkout!
My default shipping method is registered priority mail, for fast and guaranteed arrival of the product. With registered mail, if it get’s lost, I can get a refund from the postal company, so I can take responsibility for your order by giving you a refund.
If your order does not arrive in 4 weeks after it’s shipped out, please contact me so I can inquire about it at the post office.
About other shipping methods, please contact me before your purchase!
Refunds and Exchanges
In case the mail gets lost, please be patient, I can only give you a refund after the conclusion of the search process.
Should you have any problems with the item you received, please contact me within 7 days of delivery and we can discuss what to do about it!
Shipping costs are non-refundable.
Returns must be sent back in unused condition, in their original packaging (except for the envelope of course), insured or with delivery confirmation, at your own expense.
Additional Policies and FAQs
Please take into account, that I sell my handmade items, so for example matching earrings can't be exactly identical, and irregularities, imperfections, clumsy details and my fingerprints probably occur on my pieces. Whenever possible, I dispose of my fingerprints by sanding and buffing, but some pieces don’t allow that, in those cases I have to ask you to bear with them and wear them proudly as proof of your product’s „handmadeness” ;)
I feel the need to warn you that polymer clay can be fragile, at least delicate stuff like flower petals and anything similarly thin, so if you ordered something like that, handle them with care!
Please be aware that due to monitor settings and limited abilities of cameras – and my skill, haha – there can be a slight difference in color between the item you receive and the images you saw of it.
Currently I'm in no position to take custom orders, unfortunately.
Thank you for visiting! If you have any questions, don’t hesitate to contact me! ;)
kolkrisz [!at] gmail.com, or here on Etsy
Shanghai lu 83 hao, 409 shi
kolkrisz [!at] gmail.com
Last Updated January 21, 2014