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Julianne Guzman

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Julianne Guzman

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quality 235 shipping 81 customer service 92
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About

Shop members

  • Julianne Guzman

    Owner, Creator, Designer

Shop policies

Last updated on January 16, 2016
Welcome to my little corner of Etsy!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I no longer accept returns or exchanges. Your items are handmade specifically for you. Unless they arrive to you damaged I can no longer offer any return or exchange. I apologize for any inconvenience.

If your bow breaks within the first 30 days of purchase a replacement will be sent.

All orders over $20.00 come with insurance. If your order is lost in the mail, it will be refunded less the cost of shipping. Any order Under $20.00 will be replaced.
Payment
Paypal is my only method of payment.
Shipping
Because everything is made by hand, please allow extra time for your item to be made. This is called "processing time" and it starts after you purchase and once payment is received. You can find my current processing time within each listing.

Domestic Shipping:
Bows: after I have completed your order, I will ship it via USPS first class mail. The post office can take up to 10 days to deliver a first class package. If not received after 10 business days please contact me via Etsy messenger. Your package will be insured if your purchase is over $20.00.

International Shipping:
After I have completed your order I will ship your package via USPS first class international. The post office can take up to 4 weeks to deliver your package (but usually takes about 1-2 weeks) and customs can hold your package for up to 30 days. If your country deems your item/s taxable you will have to pay additional taxes on the item at your own expense. Your package is not insured, and does not come with tracking. I will not be held responsible if your package is lost during shipment. If you would like to upgrade your shipping, add insurance, or add tracking please contact me prior to purchasing to get a price quote.
Additional policies and FAQs
TURNAROUND TIME IS 3-5 WEEKS

DISCOUNTS CAN NOT BE APPLIED AFTER YOU PURCHASE. THERE ARE NO EXCEPTIONS.

If you place two (or more) separate orders and would like them combined a $1.00 fee per order is now applied due to the excessive amount of time it takes for me to combine orders. If you do not want to pay this fee please reach out to me BEFORE you purchase for a free shipping code.

I can not edit or change your order in any way. If you make a mistake, or check out with the wrong address your order will have to be cancelled and you will have to re purchase. There is absolutely no exceptions.

Bows do not come with glitter elastic even if it is shown in the picture. You must purchase the glitter elastic add on listing if you would like that included with your bow.

Custom orders are subject to a custom order fee. Please contact me via Etsy messenger to discuss a custom order.

No additional discounts can be added to custom orders, and sale bows.

Fabric colors are shown as accurately as possible but please keep in mind that monitor colors vary.

Please keep in mind these are hair accessories, not toys. Please monitor your child, and never let your child sleep while wearing these accessories.