JanneGlass

Handmade stained glass art

27 Sales

JanneGlass is taking a short break

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Note from shop owner I have closed my shop because other things in my life are more important right now. I hope to reopen the shop in the future but I have no idea when that will be. Thank you!

Note from shop owner

Last updated on Feb 13, 2024

I have closed my shop because other things in my life are more important right now. I hope to reopen the shop in the future but I have no idea when that will be. Thank you!

Janneke

Contact shop owner

Janneke

Reviews

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About JanneGlass

Sales 27
On Etsy since 2014

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A love for rings grown mature

Shop members

  • Janneke Ouwehand

    Owner, Designer, Creator

Shop policies

Last updated on May 10, 2022
Thank you for visiting my Etsy shop!

I hope you can find all the answers to your questions here. If not, please feel free to contact me through Etsy and I will get back to you as soon as possible (usually within 24 hours)

Accepted payment methods

Paypal Visa Mastercard Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits

Returns & exchanges

See item details for return and exchange eligibility.

Payment

I accept payment through Direct Checkout on Etsy or via Paypal, as they provide safety and security for both you and me. If you have any questions or need assistance, let me know so I can help you.

You do NOT need a Paypal account to make a payment through Paypal. Here's a helpful link complete with images to show you exactly how easy it is: http://www.etsy.com/help/article/361

If using Paypal, please be aware that I will ship to the address listed in your PayPal account - not the one connected to your Etsy account. Please make sure that your PayPal address is the address where you would like to have your order shipped.

Shipping

All orders are shipped from Amsterdam, The Netherlands, within 2 business days upon receiving confirmation of your payment unless states otherwise in the listing. Orders are shipped through PostNL Priority mail in a sturdy giftbox in a bubblewrap envelope.

Depending on you payment method, your order is shipped to the address you provided - in case of Etsy Direct Checkout to the address you provided to Etsy, in case of Paypal to the address on your Paypal account. Please make sure this address is correct, as I am not responsible for extra costs in case of delivery to the wrong address.

◉ TRACKING & SIGNED FOR DELIVERY:
I always use shipping services that provide tracking to your location so you can follow your order. For international orders I use signed for delivery - if available. If you want to be sure of signed for delivery, contact me before you purchase so I can check whether this will be available in your situation.

◉ CUSTOMS:
For International orders, I am required by law to state the value of the items on a customs form. Please be aware that each country may require customs fees or taxes upon arrival. All taxes, duties and customs fees associated with international shipping are the responsibility of the buyer. I have no control over these charges and cannot predict what they may be.

Additional policies and FAQs

◉ ONE OF A KIND JEWELRY:
All my items are made only once, unless stated otherwise in the listing. Anyone who purchases one of my creations will have a truly unique item.
In general I do not remake items in other sizes. If it is possible, I can adjust an item to your size, but most of the time the construction of the jewelry does not allow resizing. I definitely cannot resize items containing resin or gemstones.

◉ GIFT PACKAGING:
All my items come in small jewelry boxes ready for gift giving. If you order multiple items I will combine them together in one or two boxes. Please, let me know if you need a separate box for every item, or whether you'd like to include a note.

◉ CUSTOM ORDERS:
If you fall in love with an item that does not come in your size, I would love to make a design specially for you inspired by the item in question. But this will always be in another variation of the design, with different colors or sizes, and matching your personality, preferences and wishes even better than the original :-)
Convo me if you are interested and want more information about the possibilities.

◉ JEWELRY LOVE & CARE:
I want you to love your jewelry for a long time. Please take into account a few simple precautions.

In general:
All materials I use are water resistant, but prolonged exposure is not recommended. Jewelry is not fond of showering, swimming or other sports exercises.

Silver will tarnish over time, even Sterling and Argentium silver. Tarnishing will occur faster if the silver is not worn.
To clean your jewelry you can use a standard silver polishing cloth available at your local drugstore. This cloth is safe to use on jewelry containing resin and/or gemstones.

Caring for jewelry containing resin:
DO NOT soak your purchase at any time in liquid jewelry cleaners, it will - most likely - ruin the resin.
To clean the resin you can use a soft toothbrush with lots of mild dish soap and water, rinse thoroughly and dry.
Resin is strong and durable, but if dropped or knocked against hard surfaces it can scratch or break.

◉ FINDING OUT YOUR RING SIZE:
If you have a ring that fits you well and is about the same width of the ring you want to purchase, you can use it to take your measurements yourself. Here is one link that will help you http://findmyringsize.com/

But I strongly recommend going to a jewelry store/counter and let them determine your ring size for the ring type you want to wear and for the finger you want to wear it on. This gives you the most accurate result.

I don't recommend trying to measure your finger by yourself, as this is very inaccurate and you will most likely end up buying a ring that does not fit well and is uncomfortable for you to wear.

◉ ETSY ETIQUETTE:
If there is anything wrong with your order, please contact me first before leaving a negative review. I would very much appreciate the opportunity to provide you with great customer service and remedy any problem with your order.

Seller details

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