MistressCollection

Julia Smith Designs & The Mistress Collection

York, United Kingdom · 175 Sales

MistressCollection

Julia Smith Designs & The Mistress Collection

York, United Kingdom 175 Sales On Etsy since 2009

5 out of 5 stars
(67)

Announcement   Handmade to order silk lingerie, hand-drawn and printed menagerie t-shirts and a bijou collection of textiles for the home and for accessorising.

Perfect gift for your someone special or your special day.
Christmas or Valentine, birthday or anniversary - or just because!

Announcement
Last updated on Jan 5, 2016

Handmade to order silk lingerie, hand-drawn and printed menagerie t-shirts and a bijou collection of textiles for the home and for accessorising.

Perfect gift for your someone special or your special day.
Christmas or Valentine, birthday or anniversary - or just because!

Julia Smith

Contact shop owner

Julia Smith

Reviews

Average item review
5 out of 5 stars
(67)
Robyn Kerrisk

Robyn Kerrisk on May 25, 2016

5 out of 5 stars

Lovely. The fabric is a lovely silk, and the workmanship is excellent. Exactly what I've been looking for, but hadn't been able to find anywhere else!

Robyn Kerrisk

Robyn Kerrisk on May 25, 2016

5 out of 5 stars

Lovely. The fabric is a lovely silk, and the workmanship is excellent. Exactly what I've been looking for, but hadn't been able to find anywhere else!

View all 67 reviews

Shop policies

Last updated on December 26, 2015

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
The Mistress Collection accepts payment via Paypal.
Shipping
All Orders:
Handmade items will ship within 14 working days of the order being placed.

Please note that if you are paying via an eCheque that this can take up to 5 working days to clear in my account and therefore I cannot start your order until it has cleared, this will then add a further 5 working days to the shipping time (19 working days).

All buyers will receive a confirmation email when items have shipped.
If you require your order for a specific date please check first that we can turn the order around and ship it to you to make the date. We don't want to disappoint!

UK Shipping:

Items shipping internally in the UK will be sent 1st Class.
If you require a tracking number (Recorded Delivery, UK only) or faster delivery such as Special Delivery (UK only) please enquire in advance of placing your order to ensure we can fulfil this within the making-up time.
Delivery to a business/work address is possible however due to problems we have experienced we advise you to alert your office's mail department that you are expecting a parcel and make sure they know who you are in advance of the parcel arriving. We have had parcels returned from mail offices where they have not known the recipient, or where employers have chosen not to accept personal mail for employees, or have assumed they no longer work there when in fact they do. We cannot be held responsible for such occurrences and cannot replace mislaid items. These instances are beyond our control and responsibility.


International Shipping & Delivery to Business/Work premises:

All international orders are sent Airmail, it is not possible to track Airmail from the UK internationally. Because of this we cannot offer refunds or replacements for orders that get mislaid due to the postal system.
Delivery to a business/work address is possible however due to problems we have experienced we advise you to alert your office's mail department that you are expecting a parcel from the UK and make sure they know who you are in advance of the parcel arriving. We have had parcels returned from mail offices where they have not known the recipient, have chosen not to accept personal mail for employees, or have assumed they no longer work there when in fact they do. We cannot be held responsible for such occurrences and cannot replace mislaid items. These instances are beyond our control and responsibility.
Refunds and Exchanges
Due to the personal nature of our items we cannot offer refunds.
Additional policies and FAQs
The Mistress Collection does do wholesale and has no minimum order. Payment is required up front for the full order before shipping. Please contact to discuss further.