MittenMadeWoodcrafts

Handmade Custom Home and Wedding Décor

Grand Rapids, Michigan

MittenMadeWoodcrafts is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

MittenMadeWoodcrafts is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 6, 2018
Hello everyone! Welcome to Mitten Made Woodcrafts.

Cody and I specialize in creating art and products from reclaimed and sustainable woods. We want to make our world a more beautiful place!

We aim to give every customer a GREAT shopping experience from beginning to end. Please let us know how we can help you!

** All items are MADE TO ORDER - made just for you!
** most orders have a standard production time of 1-2 weeks prior to shipping.
But! We try to ALWAYS beat our own time to get you your product ASAP!

** All ORDERS ARE SHIPPED TO THE ETSY ADDRESS PROVIDED UPON CHECKOUT, no asking to send to other addresses please and thanks!

** Discounts are given for bulk orders!

**All orders are shipped using USPS Priority mail for domestic shipping (Within the USA).

** Please double and triple check spelling, placement of icons, etc. at checkout. Be sure to let us know where you'd prefer it in the 'notes to seller' section.
Otherwise, we will place it in the lower right corner, or in the most aesthetically appealing place we see fit.

** If ordering a wood product, stained wood product, etc- please remember no two items will look exactly the same. Each piece of wood is different, have different grains, take stain differently, etc.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Our goal is for you to be 100% happy with your purchase! The following is our refund policy:

Refunds will given only for significant reasons (like damaged items) as most orders are MADE TO ORDER. Refunds will only be given if item is unused and once it is shipped back to us intact/as arrived.
We are not responsible for lost, broken, or stolen packages. However, life happens! Contact us with your concerns and we will do our best to send a replacement package when called for.

Custom orders, cake stands & sale/clearance orders are FINAL.

Please contact within 5 business days of receiving item if you would like to be considered for a refund.
Payment
Hi there! We accept only PAYPAL and Credit Cards for our transactions.

By using these modes, we ensure the safety and tracking ability for each transaction for our customers!

Be sure to complete checkout all the way to the Paypal page that processes credit cards (you do not need a Paypal account)
Shipping
Triple check to make sure your shipping information/ address on ETSY is correct - that's where we will ship your items to. DO NOT email to correct an address please - just update it in your etsy account. Otherwise it will NOT be covered or protected, and no refunds will be given.

Please also make sure your USPS/Fed ex addresses are CONFIRMED or they also will not be protected or eligible for refunds/exchanges.

Items usually take 1- 3 weeks for production and are shipped USPS Priority Mail or Fedex Home delivery. We always aim to ship items out sooner, and will do so for items in stock! Longer times for bulk orders may apply, regardless of 'estimated ship date' shown.

International shipping available - please contact us for quote
Additional policies and FAQs
Thank you SO MUCH! We look forward to future business!

“Mitten Made Woodcrafts L.L.C. is not affiliated with, endorsed by, or sponsored by any company whose name or trademarks are displayed on any products made by Mitten Made Woodcrafts L.L.C.  Those trademarks are owned and controlled by the respective company associated with the marks.”

Note all pictures taken of products are free for us to use (and the buyer) for marketing/promotional purposes for MITTEN MADE WOODCRAFTS, MITTEN MADE WEDDINGS, AND MITTEN MADE VINYL only. This may include being featured on our sites, blogs, etc. If you'd like your product not to be featured, please contact me.

Please don't hesitate to contact us with any questions, concerns, or custom orders.