MizuDesign

Toronto, Canada

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MizuDesign

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MizuDesign

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No reviews in the last year

Shop policies

Last updated on June 9, 2014

Accepted payment methods

Paypal
Returns and exchanges
Returns and exchanges are accepted on a case by case basis. Please contact me within 5 days of receiving your package.
For further questions please contact me through Etsy. I will gladly help you with any concerns you have.
Payment
• Paypal
Shipping
SHIPPING ITEMS
Each purchase is wrapped in a cute craft box or decorative pouch. If you'd like to conserve packing supplies, please write me a note and I will pack multiple items in one box.


INTERNATIONAL SHIPPING
All shipping outside Canada is via CanadaPost International Delivery
- varies/ estimates 7 - 14 business days. (possibly more if the package is held by customs)

- However, customers should be aware of possible international customs and import regulations.

- Import duties and regulations, international customs and charges are not included in the item price or shipping charges. Customers are responsible for all additional international fees and customs charges.

- Customs policies vary from country to country. Please contact your local customs office for detailed information. The following link provides some guidance on these issues.
http://www.etsy.com/storque/seller-handbook/shipping-how-to-custom-forms-duties-and-taxes-7728/

https://blog.etsy.com/en/2014/2014-shipping-rate-updates-for-sellers-in-the-us-and-canada/



DOMESTIC SHIPPING
All domestic shipping is via CanadaPost Mail by Letter/small packet post.

- If you require tracking number or other forms of delivery-Xpress Post, please inquire.
- Additional charges/taxes may apply.
- Delivery time 2-5 days.
Additional policies and FAQs
Additional Policies and FAQs

PLEASE NOTE: All pieces are created by hand, so no two items are identical. That's the beauty of the product! Please allow for slight variances from what is shown in the made to order photos.

*All items made in a smoke/pet free home.

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•CUSTOM ORDERS

WE ARE HAPPY TO DO CUSTOM DESIGNS AND WEDDING DESIGNS. Please inquire.


•CUSTOM CHARGES
Please note that buyers are responsible for all duties and customs charges that may be incurred from returns or exchanges.


•INSURANCE
Insurance is also available upon request


•LOST PACKAGE OR DAMAGED
Please note that the seller is not responsible for packages damaged or lost during transit.


•FEEDBACK
Your satisfaction is important to me. If you are not happy with your order please let us know first and we will work it out.


•REPAIRS
Mizu Design does not do any repairs on items after it has been shipped to the customer.